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Administrative Assistant Customer Service

Location:
San Francisco, CA
Salary:
28 negotiable
Posted:
November 04, 2023

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Resume:

Patricia I. Cuadra-Eng

QUALIFICATIONS:

Over ** years’ experience as an administrative professional.

Strong customer service, oral and written communication skills, bilingual in Spanish.

Organized, detail oriented and a team player.

Ability to manage multiple projects simultaneously.

Proficient in Microsoft Office: Word, Access, PeopleSoft, Outlook, PowerPoint and G Docs.

WORK EXPERIENCE:

AppleOne, Health Worker, San Francisco & San Mateo Counties 01/2021-Present

Under RN’s close supervision administering COVID-19 nasopharyngeal, and mid-turbinate swab tests.

Screen patients for COVID-19 symptoms and accept patients.

Monitor the COVID-19 kits.

Update log-in to new and confirming patients into the database.

Salesforce (Ajilon Accounting), Mailroom Coordinator, San Francisco, CA 04/2018-11/2019

Responsible for the processing and distribution of incoming and outgoing mail.

Prepared letters and packages for delivery, with proper labeling.

Maintained inventory of shipping and mailing supplies.

Sr. Administrative Assistant, San Francisco, CA

Responsible for office operations like welcoming guests, answering phone calls, and emails.

Handle incoming mail and distribute it to staff, maintain and stock office supplies.

Perform filing, scanning, and photocopying duties.

API Legal Outreach, Receptionist/Office Clerk, San Francisco, CA 10/2015-01/2016

Greeted clients and answered and transferred calls.

Booked clients appointments and booked the conference rooms.

Filled documents and performed data entry.

Ensured the lobby was clean and tidy.

Perceptive Software/Lexmark, Administrative Assistant San Francisco, CA 12/2011-10/2014

Handled travel arrangements for three (3) executives.

Booked the conference rooms.

Ordered and managed office supplies for the office.

Answered the main switchboard of ten (10) incoming lines.

Open and sorted the daily mail and sent out packages.

Responsible for maintaining and stocking the kitchen.

Arranged lunch meetings for all executives and arranged monthly company field trips.

Opened and closed the office at the end of the day.

Ultimate Staffing, Mailroom Clerk San Francisco, CA 01/2007-11/2011

Answered phone calls and assisted vendors on a day-to-day basis with questions about their purchase.

Performed data entry, filing, and photocopying duties.

Ordered supplies using purchase orders and ensured the conference room and kitchen were clean.

VOLUNTEER WORK:

Calle 24 Latino Cultural District, Volunteer/Food Prep & Cashier San Francisco, CA 06/2017-Present

EDUCATION & TRAINING:

City College of San Francisco,

Completed Courses in Microsoft Word, Power Point, & Business, San Francisco, CA

Balboa High School High School Diploma San Francisco, CA



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