Hannah Williams
Jonesboro, GA
*****************@*****.***
To work with co-workers as a team player and complete task that are assigned by the leader Authorized to work in the US for any employer
Work Experience
Call Center Representative
The Echelon Group - Woodstock, GA
May 2021 to June 2021
Taking outbound and inbound calls
Treated customers respectfully
Followed proper instructions for customer interaction Warehouse Associate
Dhl Supply Chain
March 2018 to May 2018
Packaged Products
> Made sure we was at correct station with correct materials
> Followed directions to ensure safety
Respected Flight Crew
Abm Cabin Services
January 2018 to March 2018
Made sure we had all of our products before boarding a plane Cashier
Chick-fil-A - Morrow, GA
July 2017 to October 2017
Greeted Customers with the mandatory and appropriate greeting, "Welcome to Chick-fil-a."
> Managed service line
> Accommodated to the customers needs
> Treated staff and customers with respect
Cashier
Truetts Grill
March 2017 to June 2017
Greeted Customers with the mandatory and appropriate greeting, "Welcome to Truetts grill."
> Received customers order and made sure it was correct
> Accommodated to the customer needs
> Treated staff and customers with respect
Cleaning Assistant
Plush Cleaning Services
December 2015 to December 2016
Greeted Customers in a friendly and professional manner,
> Cleaned houses- Mop, Sanitized and washed dishes, cleaned bathrooms, dust furniture and blinds.
> Ensured houses were cleaned to the satisfaction of the customer Cashier
Smokehouse Subs
July 2016 to October 2016
Greeted Customers in a friendly and professional manner,
> Made sub sandwiches
> Kept store clean- Mop, Sanitized and washed dishes, cleaned restrooms
> Ensured the drawer balance was even
> Answered phone in a professional manner
Education
Bachelor's in Forensic science
American Intercontinental University - Dunwoody, GA August 2016 to November 2016
High School Diploma
Jonesboro High School
August 2011 to May 2015
Skills
• Order Picking (1 year)
• Shipping & Receiving (1 year)
• Warehouse Experience (1 year)
• Cleaning Experience (3 years)
• Packaging (1 year)
• Residential Cleaning (3 years)
• RF Scanner (2 years)
• Load & Unload
• Sales (4 years)
• Customer service (5 years)
• Order Picker (2 years)
• Live chat (Less than 1 year)
• E-commerce (2 years)
• Customer support (Less than 1 year)
Certifications and Licenses
Microsoft Office Specialist
June 2019 to Present
Additional Information
Have Customer Service experience in call center.
Working for The Echelon Group. Taking inbound and outbound calls.