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Technical Support Security Clearance

Location:
Lancaster, PA
Salary:
150k base
Posted:
November 03, 2023

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Resume:

Alan Moss

ad0tzr@r.postjobfree.com

347-***-****

Objective

Highly motivated and dedicated professional seeking to leverage years of Technical Support experience in challenging environments.

Overview

Passionate about staying up-to-date with the latest technologies, I am eager to contribute my skills and ideas to drive innovation and make a positive impact. With a proven track record as a leader, I have successfully managed development teams, launched subscription-based products, and created cutting-edge software solutions. Alongside my expertise in Linux/Unix and Windows Administration, I possess strong network support and database support skills. Additionally, my experience in DevOps has equipped me with valuable infrastructure knowledge. By joining your team, I aim to be a valuable asset and contribute to the continued success of your organization.

Security Clearance level C6.

Working in Agile environments for 10+ years.

Implemented infrastructure as Code, continuous integration, and automated deployment utilizing AWS services, gitlab, ansible, terraform, and kubernetes

Designed and built tools, frameworks, systems, and processes that are used to build, integrate, deploy, scale, and manage infrastructure, using tools such as Docker, Terraform, Ansible and Kubernetes

Automated tasks within the CI/CD pipeline to create an efficient DB Sanitization and Backup service and reduce manual intervention.

Participated in an on-call rotation to mitigate disruption for any system being supported by the DevOps team

Configured and used monitoring frameworks to monitor health and performance of infrastructure and applications.

Administered Linux Systems, networks, user management, Security Compliance

Strong scripting and coding experience - Shell Scripting, C programming, Python, PHP

Fluent in AWS Console, CLI and programatically

Excellent organizational, troubleshooting and root cause analysis skills

Ansible playbooks, Yaml coding, poetry environment management

Trained engineers in Unix Administration and C programming across the country

Successfully lead and managed teams of engineers as Manager, Director and President Alan Moss Page 1

Truncated Experience

Civicactions Inc. 02/2020 – 10/2023

DevSecOps Engineer - Supporting/Developing 7 Department of Education Websites. Government Security level C6. CKAN, PostgreSQL, Drupal, ansible, apache, nginx, docker, github, gitlab, letsencrypt, moodle, python, ClamAV, SCAP, fail2ban, AWS, ec2, RDS, Cloudformation, lambda, SES, IAM to name a few. Participation in on-call rotation. Added IPv6 support to all sites. Migration to an IaC environment with terraform/kubernetes, while continuing to support current configuration. Troubleshoot and perform root cause analysis on complex issues, and implement preventative measures. Use scripts to automate everything possible. Agile Environment.

COX Automotive – Dealertrack Inc. 05/2015 – 07/2019 DevOps Engineer / Senior Infrastructure Engineer - Support Linux and Windows entire multi tier infrastructure, with computing environments for Production Applications accessed by 1200+ Car Dealerships in the United States and Canada. Manage internet facing web sites. Multiple environments, DEV, QA, UAT, DR, PA and PROD. Tasked to manage, build out, upgrade, and migrate the infrastructure as required. Created 1000s of VM’s using Salt and VMWare with tools like Splunk, New Relic, and Datadog all preinstalled. Created alerts using Splunk to generate alarms for the Enterprise Operations Center to act on. Assisted with Project Management. Triage incoming tickets (Jira, Service Now, etc), as required, resolve, and document root cause. Design and develop automation and monitoring tools. Produce weekly status reports. Used: Windows, Linux, F5, HAProxy, mod_jk, squid, keepalived, Infoblox, VMware, Salt, Bladelogic, Jenkins, LDAP, Mongo, Oracle, MySql, MariaDB, AWS, Akami, apache, nginx, Tomcat, JBOSS, Splunk, New Relic, Nagios, DataDog, Tripwire, DataPower, Siteminder, Dynatrace, Selenium, Redis, Celery, NetOp, Rundeck, Docker, Avamar, bash, python, c, TFS, git ... NYSE - New York Stock Exchange 3/2010 – 05/2015

Application Engineer III - Support NY Stock Exchange Websites and Subscription Data Services. Responsible for Site Installations, Updates, Troubleshooting, in all Environments, Dev, QA, UAT and Production. Scripted many tools to facilitate performing daily tasks. Provided training to Level 1 Engineers. Supported Linux, Solaris, Windows, Citrix, Drupal, WebSphere, Jboss, Apache, Tomcat, IIS, CMS, SVN, MySQL, IBM TDS LDAP, DNS,VSFTPD. Work with 3rd party vendors. Administered, Supported and Utilized Monitoring tools such as Big Brother, Nagios, Spectrum, Gomez. Work with Service Now and Jira Ticket Systems and Tidal Scheduler.

Education

NYU Engineering

Alan Moss Page 2



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