Remote assistant, organized, professional, communication skills

Teresa Carman

*** ******** ** ** ******* Mo ***04 636-***-****

************@*****.***

OBJECTIVE: Not quite ready to retire ex-business owner seeking home-office, remote-hybrid, employment.

SKILLS: Motivated, disciplined, self-starter and quick study.

Strong people skills utilizing verbal and written communications.

Friendly and confident presence.

Computer capable, typing, Microsoft Word and Excel.

Capable of multi-tasking and handling stressful situations.

Quick problem solving and stress management skills and multi-tasking skills.

Years of work-from-home experience.

RECENT WORK EXPERIENCE:

PLAINS COMMERCE BANK – Mortgage Appraisal Order Associate February 2022 – Present

-Order appraisals when requested by bank staff.

-Managing several work-flow pipelines in regard to ongoing and new appraisal orders.

-Research available appraisers to make sure they have appropriate credentials to complete appraisal order.

-Distribute appraisals to appropriate departments.

-Ensure invoices are received and submitted promptly to accounting for payments. Keep track of paid invoices.

-Build and maintain positive working relationships with appraisers; bank and broker personnel to allow for communication on appraisal orders. Working with both “sides” as a liaison between the two to maintain positive and active communication for accurate, expedited work flow.

WEEKS LAW GROUP - Front Desk Receptionist March 2020 - August 2021

- Greet clients as they come in. Receive incoming calls. Confirm daily appointments.

- Assist attorney and three paralegals in their daily tasks.

- Recording deeds.

- Creating estate binders once all documents have been completed.

- Engagement letters of service to new clients.

Appraisal Advantage Co-Owner Manager in home office Dec 2008 – July 2017

- Initializing and maintaining office platform, organization and procedures for new

business.

- Communications with banks and appraisal management companies regarding

acquisition and processing of appraisal orders.

- Communications with real estate companies and agents regarding processing

and scheduling of home purchase appraisals.

- Communications with home owners regarding processing and scheduling o home refinance appraisals.

- Coordination and scheduling of appraisal appointments for four appraisers.

- Updating, maintaining and reconciliation of invoicing and payment for completed appraisals.

- Updating, maintaining and reconciliation of appraiser payroll for completed appraisals.

- Successful organization, implantation and maintaining of switching to a totally paperless system for the

appraisal office.

OTHER WORK EXPERIENCE: All at home experiences.

- Owner/operator catering “ Dinner Service”

- At Home Medical Transcriptions for a group of 4 Family Practitioners.

- At Home Medical Transcriptions for a Physical Therapy group.

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