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Data Entry Customer Service

Location:
Folsom, CA
Salary:
20.00
Posted:
November 03, 2023

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Resume:

Christopher Holt

Solid work ethic & dependability, open availability

Sacramento, CA 95835

ad0ty1@r.postjobfree.com

+1-916-***-****

Qualified individual work history speaks for itself. Learned skills, trades, programs, tools, preparation for life in general. Currently looking for long term employment, stability, hopefully implement past history and be successful. Open to learning a new skill set, very adaptable. Worked in fast paced, goal- driven environments based on individual performance and thrived. So far working in billing, data entry, customer service, whether office setting or out in the field; success has followed. Given an opportunity my goal currently to be successful with a new company and have the chance to utilize everything learned.

Authorized to work in the US for any employer

Work Experience

Route Operations Administrator

Farm Fresh to You - Sacramento, CA

April 2021 to Present

Worked night shift alone in the building, held accountable for locking up before leaving and general responsibilities of being there alone. Using various Microsoft platforms as well as the companies main data entry platform, I checked routes for accuracies in customer information and also incorrect routing. Communication was done through email 100% of the time and cell phone rarely to my manager. Also, required processing of many reports for two days ahead. Used PowerPoint and excel for these. Order Selector

Save-Mart Distribution Center - Roseville, CA

September 2018 to March 2021

• Environment is hit in area and freezer conditions elsewhere, standing, bending, and lifting cases.

• Checked inventory and selected products from specific locations based upon availability.

• Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.

• Followed orders precisely for correct items, sizes and quantities.

• Moved merchandise using forklifts, pallet jacks and hand trucks.

• Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued

• Adhered to safety processes and procedures when stocking store to avoid falls and other injuries

• Moved and lifted heavy loads of merchandise using electrical pallet jack equipment Order Selector

Reyes Coca-Cola Bottling - Sacramento, CA

January 2016 to September 2018

• Picked cases using voice pick system, operating ride along powered pallet jack

• This position required heavy lifting throughout shift, bending, and standing

• Very fast pace and numbers were monitored to make sure stayed at least within productivity requirements.

• Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.

• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

• Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes 99%.

Billing Clerk

RALEYS DC - Sacramento, CA

October 2010 to September 2015

• Handled billing in several departments

• Included extensive auditing and data entry, accuracy, time management, deadlines, as well as inventory control on floor.

• Worked in HR/payroll for union employees which included calls to employees informing of schedule to work, handling time -sheets tracking in and out times.

• Operated fork lift and man lift for cycle counting and auditing inventory for workers

• Completed all paperwork for billing in floral, liquor, and meat/deli departments.

• Executed billing tasks and recorded information in company databases.

• Managed invoicing and payment processing operations.

• Handled account payments and provided information regarding outstanding balances.

• Developed rapport with clients and vendors to cultivate loyalty and satisfaction.

• Used data entry skills to accurately document and input statements.

• Responded to customer concerns and questions on daily basis.

• Generated financial statements and reports detailing accounts receivable status

• Kept vendor files accurate and up-to-date to expedite payment processing. Repair Technician

Sears - Sacramento, CA

June 2012 to September 2013

• Repaired and serviced mainly vacuum components for customers

• Trained and certified in vacuum repair along with various electronic equipment and some appliances such as microwaves, TVs, and stereos mainly

• Worked with team of five, eventually due to downsizing only three employees remained including run entire Sears repair center.

• Created orders using computer application process, sent invoices to customers, completed all billing and prices for repair

• Packaged, labeled, and shipped repaired products daily

• Volume coming in everyday, and products needed to be complete by end of day

• Worked fast paced and with excellent accuracy which was recognized by manager on multiple occasions

• Left company due to downsizing and lack of work and hours.

• Maintained inventory of repair supplies and ordered parts.

• Demonstrated to customers proper methods for operating equipment after it had been installed.

• Checked, repaired and repacked survival equipment to meet specifications.

• Wrote and revised maintenance procedures.

• Adhered to established procedures for inspection of belts, drives and motors, performing needed maintenance.

Alarm Technician

SONITROL SECURITY - Roseville, CA

June 2008 to March 2012

Worked installation similar to Brinks Home Security, though primary focus for installs and service call were commercial locations. Worked only commercial properties, office buildings, warehouse buildings, local businesses. This included the use of different equipment then residential, also trained and completed course in commercial installation 3-month program. Troubleshooted existing systems, updated outdated wiring in older buildings, used a number of tools to determine faulty wiring, damaged equipment, sensors, but also to install new systems. Instructed typically manager on site or employee on the use of system, any costs for repairs, and testing.

Security Alarm Technician

Brink's Home Security - Sacramento, CA

February 2008 to June 2010

Worked as an installation and repair technician for residential as well as some commercial property locations for security alarms. Installed inside customer's home, going over the layout of installation for each device. Completed work order and collected payment for each install. Worked on call one week out of every other month on top of working regular shift. Also, troubleshooting faulty systems and repairing was also required. Typical shift per day included 2-3 installs and 2 service calls. Collaborated with co- workers also in the field making sure each install or service call was completed by the end of the day. Used hand tools for install, Panasonic ToughBook to process orders, fill out customer information, sell additional devices, and set up signal with phone company and police department. Instructed customer on use of new alarm system after install completed, showing each device location, proper use, testing system, and answer any questions. Along with installs, also worked on pre-wire jobs that included running all the alarm and power wires for a security system through a new home being built. Education

High school diploma

Sheldon High School - Sacramento, CA

2003

Skills

• Performance Goals

• Forklift

• Computer literacy

• Data entry

• Microsoft Excel

• Microsoft Office

• Inventory control

• Shipping & receiving

• Order picking

• Administrative experience

• Equipment Repair

• SAP

• Payroll management Assessments

• Attention to Detail: Inventory

• Expert Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

• Full results: Expert

• Cognitive Ability

• Proficient

• Combining pieces of information to form general rules or conclusions. Assess tendencies that are important for success in warehouse roles.

• Proficiency with Microsoft Office: Mail & Calendar (PC)

• Highly Proficient.

• Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Familiar

• Work Style: Reliability

• Highly Proficient Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and Troubleshoot common computer problems.

• Customer focus & orientation

• Highly Proficient Identifying differences in materials, following instructions, and detecting details among distracting Information.

• Working with MS Word documents (intermediate)

• Completed Tendency to be reliable, dependable, and

• Operating Systems

• Troubleshooting

• Help Desk

Certifications and Licenses

Driver's License

Assessments

Workplace safety — Proficient

April 2022

Using safe practices at work

Full results: Proficient

Customer service — Proficient

June 2022

Identifying and resolving common customer issues

Full results: Proficient

Warehouse safety — Proficient

April 2022

Using safe practices in a warehouse setting

Full results: Proficient

Attention to detail — Proficient

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Typing — Proficient

June 2022

Transcribing text

Full results: Proficient

Warehouse shift leader — Proficient

April 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Proficient

Work style: Reliability — Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Data entry: Attention to detail — Proficient

June 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Call center customer service — Proficient

June 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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