Virginia Beach Risk Management
Resume:
Amanda Christina Malave
Virginia Beach, VA 23462
Email: ******.*.******@****.***
HIGHLIGHTS OF QUALIFICATIONS
Over 12 years of experience in leadership operations, office administration and database management
Successful in planning and implementing programs and systems within military and civilian operations.
Microsoft Office Suite: Microsoft Word, Excel, PowerPoint, Outlook
Strategic Planning
Administrative Support
Reports Management
Cross Training
Records Management
Briefing & Presentations
Research & Investigations
Scheduling & Tracking
Inventory & Quality Control
Preparation and Distribution of Navy Correspondence
Event Planning and Implementation
Conflict Resolution
Compliance & Policy Implementation
Security & Intrusion management
Exceptional written and verbal communication skills
PROFESSIONAL EXPERIENCE
Work Experience:
Contract Specialist
Department Of Homeland Security (This is a federal job)
300 E main street
Norfolk, VA
July 2021 - Present
Hours per week: 40
Series: 1102 Contracting
Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.).
Grade: 09
Duties, Accomplishments and Related Skills:
Serve as the primary point of contact for program officials on all acquisition and administrative matters affecting major procurements.
Plan and carry out long-term pre-award and post-award procurement actions.
Devise new techniques and approaches to resolve complex contracting and procurement issues when little to no established practices or precedents exist.
Manage and lead all contractual aspects of a major program involving coordination of several contracts.
Administer complex contracts which require negotiations of significant contract changes, monitoring numerous special provisions, coordinating extensive subcontracting involvement, and observing rigid timeframes.
Perform complex procurement planning with concerned technical program offices and contracting organizations and develop the acquisition strategies for the specific requirement.
Ensure awards, terms and conditions, and other applicable contracting elements are within law and regulations.
Negotiate contract agreements for products and services.
Assess contractor performance to identify the need for amendments of existing contracts.
Prepare and edit contracts between the company and potential clients.
Handle breach of contracts in a timely manner.
Serve as the main liaison with outside contracting representatives.
Develop and implement effective procurement proposals.
Research regulations to guarantee contracts are updated and in compliance with laws.
Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the contract terms and regulations.
Department of Defense
Office Automation Assistant March 2018-July 2021
Norfolk, Virginia
Supervisor: Mr. William Wilken GS-15/Comptroller 757-***-****)
Salary: $45,000 GS-07
Clearance: Secret Clearance
Serve as an Administrative Support Technician managing a wide variety of administrative and management duties.
Responsible for providing expert technical support and customer service.
Daily prepare a variety of correspondence, reports, requests for information, and letters of acknowledgment or notification utilizing office automation products such as MS Word, MS Excel, MS PowerPoint, MS Access, and MS Outlook to create or update documents and other material from rough copy into smooth format as required.
Proofread and edit correspondence for correct grammar, spelling, capitalization, and punctuation for conformance with Navy correspondence policy and regulations.
Conduct extensive and exhaustive reviews of specifications and work packages to assure clarity, adequacy, and completeness, and advises requiring activity when deficiencies are noted.
Oversee the reviewing of official documents for accuracy and required signatures.
Consistently provide revisions to support inventory procedures and technical proposals to ensure requirements are above contract administration requirements.
Review report correspondence for new, revised, or cancelled reports prior to publication/distribution.
Manage schedules of senior leaders Comptroller (GS-15) and Deputy Comptroller (GS-14) using an automated calendar (e.g., MS Outlook)
When required, answer the direct phone line of the comptroller with a suitable greeting. Ensure to take legible, timely, accurate and understandable written phone messages. Screen comptroller visitors, ensuring that either a meeting is already scheduled, or, for unscheduled meetings, the comptroller has adequate time to accommodate the visit.
Receive and review incoming mail, establishing controls on appropriate items.
Respond to queries in person, via phone, email, or teleconference. Develop and implement office procedures. Maintain electronic and hard copy correspondence.
Daily, coordinate meetings or presentations to discuss and resolve program or processes problem areas.
Perform a variety of administrative support duties, such as taking and transcribing meeting minutes, copying and filing and appropriate disposal of sensitive documents.
Responsible for maintaining security of the institution processes, screening visitors, granting access requests.
Ensure most current or updated directives are received; update the library by either replacing outdated directives or making changes to existing documents.
Create and distribute command phone listings, rosters, muster, and emergency recalls.
Prepare JPAS and APACS travel requests for oversees/stateside travel. Process, and screen incoming and outgoing correspondence, materials, publications, regulations, and directives, maintain subject matter files and records. Prepare and maintain security records, files, and databases to include the Joint Personnel Adjudication System (JPAS) and the Defense Information System for Security (DISS).
Daily, serve as the point of contact for personnel, information, and physical security issues.
Create process and submit access requests for newly reporting personnel, ensuring proper Check-in/Security protocol.
Ensure the timely reporting and investigation of security violations and coordinate departmental physical security and loss prevention matters with the Command Security Officer.
Process and submit the necessary forms (SAAR, SAAR_N, Access Request etc. security checklists).
Monthly, ensure the comptroller department spaces adhere to the command security regulations for the security zone walkthrough.
Requisition office supplies, printing support, and related materials and services. Conduct training PowerPoint presentations for mandatory all hands and individual DOD trainings to ensure all personnel are up to date.
Collect and analyze data for reports.
Department General Training Officer who monthly audits personnel GMT training. Safety Training Officer verifying all Safety training is 100% complete.
Department Key Custodian. Department Mail Clerk. Stamp, mark, seal, package, type address label and affix to parcel and route unclassified outgoing communication.
Command Resiliency Representative for command safety and moral.
Experienced in administering routine competitive and noncompetitive acquisitions for commercial and noncommercial products and services. Develop statements of work for the procurement of multi-year contracted services, i.e., Furniture, carpet cleaning, Biohazard (sanitizer stations), and new building equipment.
Department of Defense Portsmouth Commissary June 2017- October 2017
Scott Center Annex 1717 Deldonna Street, Portsmouth, VA 23709
Norfolk Shipyard
Store Checker- NNSY
Salary: GS-05
Provide customer service solutions by answering questions concerning prices, identification, and location of items. Counted cash and negotiable instruments and to prepare accountability report.
Managed the self-check-out registers assisting customers in the correct processing of their purchases.
Operate an electronic checkout system, make change, and verify change funds and amount of currency received during an assigned shift. Managed change machines ensuring proper amounts of cash and coins are available.
Operated an Electronic Point of Sale (EPOS) cash register coupled to a scanning system and scale and/or a stand-alone register system to record unit prices, proper accounts (subsistence, meat, produce and sensitive items), purchase totals, surcharge, and change.
Scanned items, enter proper Look-Up Code for random weight, or scaled items such as produce. Received and verified change fund and checks register. Aided in arriving at solutions according to established policy. Performed other related duties such as pricing.
Plastic Surgery Associates of Tidewater January 2016- June 2017 5818 Harbour View Blvd Suite 200, Suffolk VA, 23435
Medical Assistant – Dr. Craig Merrell’s office
Perform clerical receptionist duties such as filing, photocopying, collating, faxing, preparing files, maintaining supply inventories, sorting mail, errand runs, and/or greeting visitors.
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls. Scan documents for electronic files; enter data and information into the office's computerized database system.
Manage and update appointment calendars for scheduled meetings/appointments.
Utilize medical automated systems and programs to maintain patient accountability.
Greet visitors and/or patients to determine nature of visit and refer to appropriate section. Provide consultation to new patients.
Serve as the receptionist of the clinic answering routine inquiries. Perform full range of medical support duties including patient registration, appointment scheduling, and patient records.
Maintain active and inactive office files, medical forms, and other materials to ensure the department is in accordance with regulatory requirements.
Report to clinical coordinator or practice administrator, assist physician in exam rooms.
Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.
Reviewed incoming and outgoing correspondence, publications, regulations, and directives to ensure conformance with regulations, grammar, format, and special policies.
Research and managed stock replenishments, supplies, and inventory funding.
Automation Precision Technology March 2014-December 2016
Security Baggage Handler/Personnel Screener
AMC TERMINAL (Airport)
Norfolk, Virginia
Part time Work
Provide force protection security for the AMC Naval terminal on base. Monitored all illegal materials such as weapons, explosives, narcotics, etc. using x-ray, explosive and narcotics detection, magnetometer, handheld scanning equipment, and video monitoring camera. Performed 600 personnel/baggage inspections, 100 random Antiterrorism Measures (RAMS) and contributed to the protection of over 6,000 military and civilian personnel.
Conduct incident analysis and operational tests of checkpoints and terminals.
Monitor building exits and alarms. Conduct inventory. Answers and screens telephone calls and visitors. Provided detailed instructions to new passengers about passenger services/check-in procedure.
Provide unparalleled customer service to over 10,000 military/civilian personnel leading to great reviews Maintained security by following procedures and controlling access (monitor logbook, issue visitor badges. Conducted daily item inventory, functioning tests, and logbook responsibilities.
Prepare photographic evidence for court using cameras, video cameras, and digital imaging software. May provide courtroom testimony regarding processing standards and techniques; Enter large amounts of information quickly and accurately into the system.
The United States Navy December 2007- December 2009
4755 Pasture Rd, Fallon, NV 89496
Phone: 775-***-****
Naval Aviation Warfighting Development Center Command
Weapons Department Division Aviation Ordnance
Responsible for the handling and storage of ammunition/explosives and maintenance/upkeep of 44 secured ordnance magazines. Oversaw the issues and receipts of over 100 tons of ordnance to fifteen squadrons and six Coast guard ships, culminating in 100% mission readiness with no mishaps.
Completed weekly, monthly, and quarterly reports on forklift operations and managed a budget of $10,000 for maintenance, fueling, and upkeep with no waste. Performed scheduled/unscheduled maintenance and ordnance loading/downloading evolutions on 24 F/A18, 14 F-16, 4MH-60’S Aircraft.
Review and analyze prices of proposals to determine reasonableness with the statement of work or performance work statement.
Record chronological entries; reviews and route correspondence; prepare petitions, orders, letters, memoranda, recurring reports and other such forms and reports. Supervised the loading and unloading of over 200 vehicles, as well as the packing and shipping of 150 pallets of small arms weapons and night vision for transfer to Naval Surface Warfare Center Crane with zero errors.
Coordinated and contributed to a major warehouse move of 40,000 lbs. of classified and confidential material that an estimated savings to government of $250,000.
Responsible for providing expert technical support and customer service in the receipt, storage, issue, shipment, and accountability of over 10,000 small arms weapons, night vision devices and classified materials valued at $40.5 million with no losses. Conducted daily inventory of secured documentation and weapons consistently with no breaches of security or losses.
Auxiliary Retail Outlet Top Gun Store: Fallon, NV
Identified and researched various administrative and technical problems, determined the appropriate course of action, and contacted the appropriate personnel to address and fix the problem.
Evaluate prices and proposals of vendors/contractors to award contracts for the Navy.
Informed and guided staff on the use and basic repair of office automation equipment.
Recommended several options in various scenarios that required evaluative judgement by alternative leadership and staff.
Managed day-to-day operations and staff as an on-duty manager. Managed cash flow.
Accept cash/checks/credit cards, prepare deposit, deposit cash, and Reconcile deposits. Report losses if any.
Received and documented inventory and supplies for quality control and facility management purposes.
Filed various pertinent company and employee documents.
Inventoried, stored, ordered merchandise for top gun pilot school.
Performed pre-award procurement functions to conform and comply with federal regulations.
Assisted the supervisor in using a Government Commercial Purchase Card for a wide variety of commercial and technical material and services in support of repair and maintenance.
Monitored sources of supply for items including local stock numbers, national stock numbers and alternate sources for nonstandard material
Assisted in the review and resolved all receipts, balance on-hand as well of issuing vendor payment discrepancies.
Completed transaction history research and analysis, produces transactions reports, queries to management and/or sponsors.
Supervised in the receiving, storing, and issuing of assets IAW command's warehousing plan and procedures.
Cashier, Excel spreadsheet database, currency handler, bank responsibility.
Flawlessly handled over $60,000 worth of merchandise and $50,000 worth of MWR funds and transactions.
EDUCATION
M.S. Business Administration, St. Leo University, GPA 3.5, Graduated 2015
B.A. Criminal Justice with Specialization in Homeland Security, GPA 3.8, Graduated 2020
JOB-RELATED TRAINING
Workplace Violence Prevention
DoD Counterintelligence Awareness
Combating Trafficking in Persons
Privacy And Personally Identifiable Information (PII)Awareness
All Hands Environmental Management Systems (Ems) General Awareness Training
Individual-Managing Your Risk (ORM)
Managing Multiple Priorities Projects and Deadlines
Excel 2016 Advanced
Microsoft Word 2016 Advanced
SharePoint 2016 Power-User Boot Camp - (4050)
Visio HIPAA Training
CNIC Security Brief
CNIC Suicide Prevention Training
Cultural and Social Characteristics of Customers Training
Cyber Awareness Challenge Certificate
Antiterrorism Level I Awareness Training
Records Management in the DON Training
Uncle Sam’s OPSEC Training
Identifying and Safeguarding PII
NAVSEA Introduction to Controlled Unclassified Information Training
Financial Management
Accounting
Statistics for Decision Making
International Economics,
Business Law
Macro and Microeconomics
Strategic Management.
AWARDS
Dean’s List
Graduated with honors Cum laude.
Time Off Award 2018
REFERENCES
William Wilken – Comptroller, GS-15, *******.******@****.***, 757-***-****
Carol Seoane – Deputy Comptroller, GS-14, *****.******@****.*** 757-***-****
Richard Crothers, Saint Leo University Testing Administrator Academic Advisor, 757-***-****
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