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Dorine Janjanian

Greece, Mobile: +30-698*******

Lebanon, Mobile:009**-*-******

Email:ad0tt0@r.postjobfree.com

Objective

To obtain a long-term career with a reputable organization which allows me to utilize my skills in a challenging position that will require responsibility and flexibility. Professional Experience

Aug 2022-Present, ORMI Management LTD- Head of Administration -Athens Greece Jan 2017- Feb 2022, Lepaserve LTD -Tank Farm (previously Bedyal Petroleum)-Head of Control Room Department -Erbil

Managing 5 sections including: Control Room- Commercial -Laboratory- IT- Store-Inspection

• Prepare yearly budget for Control Room, Commercial, Laboratory, Inspection, IT & Stores Sections

• Conduct yearly performance appraisal of CR department employees

• SOP (Standard Operation Procedure)- Setting up and reviewing regularly operational SOP's. Implement and monitor the safe application of the SOPs.

• IT: Network administration, group user policy and rights management (office systems and applications support).

• Inspection: ensure the smooth running of the operation by monitoring all surveillance systems, operational processes (SOPs), HSSE processes and other required routine inspections.

• Reports -Various External and internal reports as per clients’ contracts using LTF standard reports & forms.

• Tank Stock Reports: Maintain up-to-date records and spreadsheets of tank inventories and product movement.

• Act as point of contact for operations and coordinate with clients and internal departments to ensure readiness and smooth operational flow.

• CCTV: Ensure correct operation of the CCTV system (including archiving of footage).

• CMMS & Stores: Maintain an up-to-date inventory.

• Commercial: Contracts/Client Relations: Draft contracts and ensure contracts terms & conditions are met

• Laboratory: Make sure international testing standards are met and safety rules implemented. Provide Lab engineers with ongoing training.

• Act on behalf of the GM during his absence

Apr 2014- Dec 2016, Al Saad Oil Services (MG Holding) -Administration & Support Manager

(Lebanon & Iraq –Basra Offices)

• General Administrative tasks, drafting contracts & agreement, supervising administrative staff, maintaining proper filing system, internal/external correspondence. Page 2 of 4

• Personal assistance to the Senior Management, including travel arrangements, visas, generating letters and minutes of meetings

• Project support & coordination, follow up on project progress, preparing tenders & reports, deal with non- routine queries and bank transactions

• Personnel tasks including personnel files (attendance, leave requests, etc.), yearly performance of administrative staff, recruitment & orientation of new employees

• Operational responsibilities, logistics & property management

• Policies & Procedures: ensure the proper implementation of procedures and writing new ones as needed

Sep 2013-Feb 2014, AKICK -Office Manager (Part Time)

• Perform daily secretarial tasks such as screening & handling incoming calls, emails, requests, filing and retrieving documents, records and reports

• Manage and maintain executive's schedules

• Prepare invoices, reports, memos, letters, financial statements and other documents

• Interface with clients and vendors on various aspects related to business

• Set up & organize the filing system

Jan2009-Feb2013, DesignPro SARL - Executive Personal Assistant to The Chairman & CEO / Office Manager

• Perform daily secretarial tasks such as screening & handling incoming calls, emails, requests, filing and retrieving documents, records and reports

• Act as a point of reference during CEO’s absence

• Process travel requests and reservations

• Prepare expense reports

• Prepare presentations showing company profile updates and financial status

• Conduct researches and compile data for presentations

• Prepare agendas of meetings and appointments for executive management (internal and external)

• Attend meetings in order to record minutes & follow up on issues

• Compile, transcribe and distribute minutes of meeting

• Draft and respond to business correspondence

• Manage and maintain executive's schedules

• Prepare invoices, reports, memos, letters, financial statements and other documents

• Interface with clients and vendors on various aspects related to business

• Set up and oversee administrative policies and procedures

• Set up & organize the filing system (office & personal)

• Perform minor HR tasks (attendance, leaves, overtime, etc.) Oct 2006-May 2007(temporary), Personal Assistant to Lecturer at American University of Beirut

• Assist in preparing lectures and related supporting material Page 3 of 4

• Prepare expense reports & reconciliation of personal accounts with banks

• Arrange meetings, appointments & travel arrangements for all family members May 2002-Aug 2003, LEBCO QSR-Executive Assistant to GM & Owner/Office Manager

• Liaise with all departments to ensure the smooth running of the operation

• Manage appointments and coordinate internal and external meetings

• Prepare and proof-read memos, letters, reports, presentations and minutes of meetings

• Follow up on administrative tasks

• Coordinate hotel and travel arrangements for GM visitors and family members.

• Handle confidential information and maintain an effective filing system and security of records and files

• Attend the telephone and visitors for the GM in a pleasant and professional manner.

• Act on behalf of the GM when necessary

• Prepare and maintain President’s expense report

• Carry out background research and presenting findings into subjects the GM is dealing with

• Purchase and control Office supplies

• Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance, and ensure that all office equipment is properly accounted safely Sep 1993-Aug 2001, Middle East Airlines

Planning & Information Technology Department –Coordination Section 1998-2001

• Maintain inventory and database to follow up on all IT assets (new purchase, disposal, transfers)

• Review SITA agreements and check if billing is applied according to the terms.

• Coordinated in reaching new SITA agreements in collaboration with Air France & SITA which resulted in reducing MEA SITA cost by 15%.

• Preparing in house SITA billing software tailored to MEA needs.

• Reorganize the IT library and schedule training sessions for the staff.

• Assist Head of Coordination section in administrative tasks such as writing reports, research, attending meetings, writing and distributing correspondence and minutes of meetings. Commercial Department-Reservation Section 1993-1998

• Enter data in the MEA flight display schedule system seasonally in addition to daily schedule and equipment changes.

• Assist /Train MEA Staff in Lebanon and outstations with technical issues and other inquiries

• Initiate and help all concerned staff during the interface period between different reservation systems.

• Conduct pre and post flight checks.

• Solve issues with clients and travel agents.

• Participate in successful organization and execution of 4 Hajj Operations. Skills

• Management and leadership skills.

• Business knowledge.

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• Organizational and administrative skills.

• Positive attitude and strong work ethics.

• Oral and written communication skills.

• Multilingual: Languages include English, French, Arabic & Armenian.

• Computer skills MS Office, Outlook, Statistical Analysis Software (SPSS, PSPP & MegaStat) Education

GMBA – Lebanese American University (LAU)-July 2023 Bachelor of Science, Business Computer-Sep 1991 -Lebanese American University (BUC previously) Lebanese Baccalaureate, Ex. Scientific Section -1986- Brummana High School (BHS) References

Available upon request

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