Michael L. Waldo

*** ***** ***** ******, ***** Rapids, Michigan 48827

www.LinkedIn.com/in/MichaelLynnWaldo

ad0tr1@r.postjobfree.com

517-***-****

Summary

Intuitive, accomplished, and professional Information Technology Leader with over 10 years of experience in multifaceted roles requiring strong business acumen and well-articulated communication. Skilled in the areas of project management, team management, ERP implementations, acquisitions and expansions, intracompany advancements, and supplier management. Motivated and eager to progress my career with a growth-oriented and technically advanced organization.

Experience

The Shyft Group, Inc. 1549 Mikesell Street, Charlotte, Michigan 48813 Infrastructure & Operations Solutions Director April 2020 – June 2022 Responsible for global IT site lead, infrastructure/operations, network/telecommunications, global IT security/support.

Coordinated teams for outage and problem resolution.

Planned, led and managed expansions, refreshes and acquisitions.

Planned and managed budgets for daily operations and new projects.

Led and mentored direct reports and their teams to ensure unity, personal and team growth and retention.

Worked with corporate leadership to ensure they were aware of team status on projects and daily operations and relayed business plans and changes were relayed to appropriate teams.

Worked with business leaders to resolve issues and plan for future growth and changes.

Worked with IT peers to ensure that their teams (ERP, Business Development, Project Management, Data Warehousing) had the proper resources (infrastructure and personnel) to be successful in their projects.

Director of Information Technology November 2019 – April 2020 Corporate Director of IT - Interim July 2019 – November 2019 Architecture, Strategy and Infrastructure Manager July 2019 – November 2019 Responsible for IT architecture, strategy, infrastructure, finance, project management and supplier relationships.

Architecture & Strategy Manager June 2017 – July 2019 Responsible for developing our architecture roadmap, supplier relations, and leading the Program Management Office within Information Technology. Corporate Director of IT - Interim October 2016 – March 2017 IT Infrastructure Manager May 2016 – May 2017

Responsible for ensuring the stable operation of the organization’s IT infrastructure across all locations including developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems.

Michael L. Waldo

ProNexus, LLC 56 Grandville Avenue SW, Suite #100, Grand Rapids, Michigan 49503 Consultant November 2014 – May 2016

Assisted Spartan Motors with the implementation of Epicor 10. Primarily utilizing the agile methodology with Scrum (Scrumwise) but waterfall where necessary. Assisted Grand Die with business processes related to the implementation of Epicor Express. Assisting Sandy Pines and Monterey Golf Course with software consolidation and business process review and documentation.

Assisted Wolverine Glass Company with implementation and usage issues with GlassTrax. Assisted Kent Companies in determining alternatives to homegrown Microsoft Access application – both for the application and Microsoft Access. EmploymentPlus 6015 St. Joe Highway, Suite 105, Lansing, Michigan 48917 Consultant January 2015 – May 2015

Assignment to Center for Business Innovation to assist with the Partner Care Center Autocam – Medical, LLC 4152 East Paris Avenue, SE., Kentwood, Michigan 49512 ERP Project Manager December 2012 – July 2014

Implement Epicor 9 for three facilities located in Kentwood, Michigan, Hayward, California, and Plymouth, Massachusetts. Work with the organization to ensure consistent business processes across the various facilities.

Capitol Communication Systems, Inc. 1231 Roth Drive, Lansing, Michigan 48911 Warehouse Manager/Delivery Driver June 2012 – November 2012 Receive and inventory product. Pull, pack and ship product. Reorder product as necessary. Deliver machinery.

Sedona Technologies, Inc. 600 35th Avenue, Moline, Illinois 61265 AERO 34 Installer/Floater/Trainer October 2012

Participate in a hardware and software rollout project traveling from agent office to office to provide installation services. Tasks included but are not limited to: taking an inventory of equipment shipped, removing old workstations and replacing them with new workstations and peripherals (monitors, printers, AIO), updating the inventory web site and shipping back the old equipment. Servers and old UPS’s also removed. AERO 31 Installer/Floater/Trainer March 2012 – July 2012 Swap HP LaserJets, install central print infrastructure, install automatic network backup, swap laptops and transfer data, swap HP All-in-One units and train agency staff for State Farm agent offices where needed and when needed.

Enprotech Corp 16800 Industrial Parkway, Lansing, Michigan 48906 Director of Information and Technology January 2008 – July 2011 Consolidate IT Group, complete ERP automation and implementation converting from implementation to long-term support and maintenance, restructure business processes, assist with JSOX implementation including IT General Controls for 10 sites, 500 employees, 250 computer users and 5 divisions.

Responsible for all aspects of Information and Technology. ERP IT Lead August 2006 – December 2007

Began consolidation of corporate IT group and support technical aspects of Epicor’s Vantage 8.03.305 ERP Implementation.

Michael L. Waldo

Responsible for hardware and software setup and implementation, corporate WAN/LAN configuration and implementation, and coordinate resolution of compatibility issues with applications (Vantage, Sonic, Open 4, FRx, CorVu,/VBI) and personnel. Director of Purchasing and Information Services August 2004 – August 2006 Responsible for all purchasing and IT activities for Enprotech Mechanical Services, Inc. Consolidated 5 purchasing groups (Michigan, Indiana, Kentucky, Ontario, and IT), ensuring increased communication and improved cost, deliveries and quality. Information Services Manager June 1995 – August 2004 Managed information services department expanding from a single location to 10 and consolidating back to 6 for Enprotech Mechanical Services, Inc. American Systems, Inc. 3517 Hangar Drive, Lansing, Michigan 48906 Business Manager November 1992 – April 1996

Responsible for computerized bookkeeping for three corporations on UNIX system with in- house software; relaying pertinent business information to the president of the companies and his decisions and ideas to the employees; overseeing and managing the collision repair business and employees; marketing the collision repair facility; providing customer support on various computer systems for the software company; and filling in for the president in his absence so businesses ran efficiently and productively.

Treasurer, Trim-Rite, Inc. February 1994 – August 1995 Treasurer, HI-Q Production Specialists April 1994 – December 1994 Accountemps East Lansing, Michigan 48823

Consultant April 1995 – July 1995

Temporary assignments at:

Enprotech Mechanical Services, Inc. May 1995 - July 1995 Sprinkler Systems by Design April 1995 - May 1995

Shattuck Office Products East Lansing, Michigan 48823 Customer Service Representative November 1992 – August 1993 Responded to customer inquiries in the store and on the phone. Assisted with receipt and delivery of product.

Waldo Enterprises 122 South River Street, Eaton Rapids, Michigan 48827 Consultant June 1990 – Present

Support home users and small businesses in the use and configuration of computer and office equipment as well as software. Also assist in the setup of computerized accounting systems and assist with business organization recommendations. Michigan State Senate Information Services Lansing, Michigan Computer Analyst March 1988 – January 1990

Manned help desk phones to answer computer user questions dealing with various combinations of hardware and software; taught classes on use and maintenance of laser printers; coordinated backup system for Novell PC, Macintosh, and Datapoint networks; coordinated service calls for equipment maintenance; diagnosed and corrected software and hardware problems on PC, Macintosh and Datapoint networks; aided in installations of computer equipment and software.

Michael L. Waldo

Computer Specialist I February 1987 – March 1988

Operated remote print services, diagnosed and corrected software and hardware problems, coordinated service calls, and performed backup for the Datapoint network. First of America Bank - Central Executive Drive, Lansing, Michigan 48911 Loan Operations Supervisor December 1986 – February 1987 Supervised six employees; supervised commercial and mortgage loans, lease and land contract operations; researched problem situations for various loan officers; performed annual reviews; coordinated and approved vacation requests.

ATM Response Team Member January 1986 – February 1987 Responded to outages and failures of ATM equipment after hours. Computer Operator May 1986 – December 1986

Accountant I January 1986 – May 1986

Answered customers’ concerns on mortgage loans and land contracts; processed monthly payments for mortgage loans and land contracts; researched problems for loan officers. MICR Entry Clerk August 1984 – January 1986

Ensured bank batches balanced and sorted documents for distribution to clearing houses. Education

Davenport College of Business

June 1985 Associates in Applied Sciences for Computer Information Systems and Accounting

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