Address: ** ******** ******, ***** *****, Kempton Park, Gauteng

Cell No: 062-***-****

Email: ad0tqw@r.postjobfree.com

TRANSCRIPTIONIST / STENOGRAPHER

Transcribing & Admin Services CC - Gauteng

April 2003 – March 2008

PROFESSIONAL editor, TRANSCRIBER, writer, proofreader and recorder.

Thorough and solid research of terminology and content

Flawless grammar, vocabulary, punctuation and syntax implementation

Strict eye for accuracy and sharp and perfect hearing acuity (all accents)

Typing speed - 92 wpm

Languages – English & Afrikaans

STENOGRAPHER & RECORDING EXPERIENCE:

Proofreading and editing.

Work on deadlines and produce documents quickly and accurately.

Ability to use transcribing machines with headset and foot pedal to listen to recordings by property adjusters dictating property damages, estimates, and other survey summaries.

Transcribe reports, letters, file notes, recorded statements, photo reports and various cases on all levels.

Store completed document by entering document in database.

Keep equipment operational by following manufacturer's operating and maintenance instructions and established procedures.

EXECUTIVE PERSONAL ASSISTANT TO MUNICIPAL MANAGER & MAYOR

Thaba Chweu Local Municipality - Lydenburg (Free State)

July 2008 – May 2011

Reading, monitoring and responding to the principal's email,

Answering calls and handling queries,

Managing the principal's electronic diary,

Budget preparations and managing budget,

Organising travel and preparing complex travel itineraries,

Writing minutes, taking dictation & transcribe,

Attending events/meetings as the principal's representative,

Conducting research on the internet,

Sourcing and ordering stationery and office equipment,

Managing and driving projects,

Managing and overseeing Departmental Secretaries, as well as Cleaning Staff.

VIRTUAL ASSISTANT / TRANSCRIBER - (Freelance)

June 2011 – May 2014

Virtual Assistant -

Maintain a calendar and set up appointments and meetings.

Take transcription and handle correspondence.

Make travel arrangements.

Handle billing and accounting.

Prepare and send out e-mail newsletters.

Send out requested information to customers.

Handle client inquiries by phone or e-mail.

Filing, faxing, archiving.

Transcriber-

Listen to audio recordings.

Transcribe the question into text.

Modify the text as necessary to focus it on the pertinent question and info.

PERSONAL ASSISTANT / SECRETARY / ADMINISTRATOR

Padca (Woodgrove) - Pmb (KZN)

July 2014 – June 2018

PA to Care Centre Manager (Matron)

Providing general administrative support such as preparing typing, following up on deadlines, arranging meetings, agendas and minutes.

Screening phone calls, enquiries and requests, and handling them when appropriate;

Organising and maintaining diaries and making appointments;

Resident liaison.

Monitor telephone usages.

Assisting with budget preparations and monitoring expenses.

HR administrative duties

Preparing and creating all FTC contracts and forms for relief staff for the Lodge, Oaks and Village Nursing Services.

Updating and recording of all in and out service training for staff of the Lodge, Oaks and Village Nursing Services.

Drawing up the monthly salary schedule in conjunction with the Care Centre Manager and sending them to Payroll departments by the 15th of each month.

Assisting with filling in of claim forms, getting them approved by the Care Centre Manager and sending them to Head Office by the 15th of each month.

Informing the Payroll department of all new appointments, deductions, terminations and filling out all the necessary paperwork.

Maintaining accurate records and keeping a record of staff who qualify for Company Benefits, Medical Aid, Provident Fund, long service records and annual bonuses.

Monitoring/updating of staff attendance registers for the Lodge, Oaks and Village Nursing Services.

Sick & leave administration for staff of Lodge, Oaks and Village Nursing Services.

Assisting with operation in the Lodge, Oaks and Village Nursing Services

Preparing and maintaining the Petty Cash & Tuck Shop records with regards to stock control, buying of stock and the resident accounts and expenses.

Ordering and control of Incontinence products and Cleaning Material stocks.

Signing and control of Beauty Therapy and Hairdressing invoices.

Preparation and record keeping of general invoices and getting approval/allocation from Care Centre Manager before sending to Head Office for payment.

Preparation of monthly resident accounts and submission to Bookkeeper by 20th of each month.

Updating and control of inventories.

Monthly control and recording of stocks with regards to Linen, Cleaning Materials and Incontinences.

Assisting with the archiving and filing requirements.

Stock control of consumables.

Assisting carers & volunteers.

Coordinating residents’ activities and entertainment

Arranging and coordinating activities with volunteers that are stimulating, rewarding and age appropriate for the residents.

Liaison/supervision of the care staff in the carrying out of these activities.

Coordinating the decorating of the Lodge and Oaks for special occasions e.g. Christmas/Easter.

Updating the activities boards in the Lodge and Oaks daily.

Creation and maintenance of gratitude boards in the Oaks and Lodge.

MAINTENANCE & PROPERTY MANAGER (contract position)

Woodlands Builders Suppliers - Raisethorpe (KZN)

July 2018 – July 2020

Inspection of rental properties.

Resolve tenant’s queries.

Advertising vacant rental properties and screen new tenants.

Tenants background checks.

Collection of monthly rentals.

Debtors collections.

Supervise Maintenance Team.

Monitor completion of maintenance jobs cards.

Weekly expenditure & completion reports to Management.

Attending to monthly electricity bills at Municipality.

KITCHEN SUPERVISOR (volunteer position)

Transformation Life Centre Ministry – Hekpoort (Gauteng)

September 2020 – May 2021

FRONT OFFICE ADMINISTRATOR (temporary position)

PCA Logistics - OR Tambo; Cargo Centre; Kempton Park; Gauteng

October 2021 – March 2022

Manage switchboard - 5 x incoming lines; 73 internal extensions and 5 x branches: Cape Town (10 extensions); George (2 extensions; Durban (2 extensions); East London (1 extension); Multiflora Flower Market (1 extension).

Reception for other companies: Tavish Exports; Afrex; New Vision; SPX (renting space at PCA) (13 extensions)

Greet and welcome guests

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Forwarding messages on Teams to staff members

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Receive, sort and distribute daily mail/deliveries

Ensure office hygiene & cleanliness of Management, Reception & Boardroom is upheld according to the COVID-19 Policy. Reception area to be kept clean & disinfected by Receptionist

Order front office supplies and keep inventory of stock

Schedule boardroom bookings & refreshments as required

Update calendars and schedule meetings

Arrange travel and accommodations

Keep updated records of stationery; groceries and packaging material stock

Perform other clerical receptionist duties such as filing, photocopying, typing, etc

Assist Exports & Imports Department with overflow filing

Assist HR & Payroll Department with updating employee files

Assist Sea Freight, Cape Town & Durban branches with administration requirements

Oversee Ladies

Manage Printers & Copiers in each Department

Scan, email and file documents for Accounts Department

DSV Courier

CUSTOMER & FACTORY MANAGER

Winsens Canvases; Midrand; Gauteng

August 2022 - present

Customer facing

Involved with all aspects order processing and service, from initial interaction to final delivery.

With growing knowledge and experience – advising best possible choice of support structure or frame to help the artist, gallery or printer

Working closely with all factory staff and oversees many of the processes necessary to keep operations running smoothly.

REFERENCES

Gavin van Winsen, Director, Winsens Canvases, Midrand Tel: 011-***-****/ 805 4205

Michelle Duncan, HR Manager, PCA Logistics, Kempton Park Tel: 082-***-****

Ryno Opperman, CEO, Minolta Bloemfontein Tel: 051-***-****

Terence Mokale, Administrator/Acting Mayor

Thaba Chweu Local Municipality Tel: 083-***-****

Certificates available on request

L Y N E T C A P E S

PERSONAL ASSISTANT / SECRETARY / OFFICE SUPERVISOR / RECEPTIONIST

RESUME OBJECTIVE

Microsoft Office Programs:

Word, Excel, PowerPoint, Access, Outlook and Internet, stenography.

Courses:

E-Mail Essentials.

Training for First Aid: Level One.

Fire Fighting Level One.

Competence for Health & Safety Representative.

Attendance for Highly Effective Secretaries & PA’s.

Dementia Course

Skills:

Problem Solving

Adaptability

Collaboration

Strong Work Ethic

Time Management

Critical Thinking

Handling Pressure

Team Management

Honest & Reliable

Discretion and understanding confidentiality

WORK EXPERIENCES

RECEPTION / SECRETARY / ADMINISTRATIVE ASSISTANT

Natal Joint Municipal Pension Fund - Pmb (KZN)

February 1990 – May 1997

Arrange meetings, prepare documents and presentations.

Liaise with staff, clients, etc.

Conduct research on the internet,

Writing reports, executive summaries and newsletters.

Sourcing and ordering stationery and office equipment.

File and retrieve corporate documents, records, and reports.

Greet visitors and determine whether they should be given access to specific individuals.

Provide administrative support including copying, faxing, mail handling, and supplies to management

Managing and overseeing an Assistant, Cleaning Staff and General Workers.

EXECUTIVE PERSONAL ASSISTANT/ SALES SECRETARY / RECEPTIONIST

Minolta Bloemfontein (Free State)

June 1999 – February 2003

Provide administrative support to management and 24 sales staff members.

Ordering office supplies.

Relief Reception duties.

Arranging in house finances for clients to purchase copier machines and monitoring re-sales.

Typing quotes, approval finance letters to clients and commission structures.

Personal Assistant to CEO, Sales Director and Sales Manager.

Managing and driving projects.

Manage and maintain executives’ schedules.

Contact this candidate