Motivated, service-oriented food and beverage professional trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with dynamic cost controls and promotional strategies. Knowledgeable team builder with extensive wine, beer and cocktail knowledge. Creative with developing new mixology recipes. Seeking opportunities to expand skills while facilitating company growth. Results-orientated and proactive in addressing and resolving problems. Thrives under pressure .

Skills

Inventory Control

Proficient in Mixology

Budget Monitoring

Suggestive Selling

Cocktail List Development

Customer Relations

Vendor Relationship Management

Labor Cost Control

Training and Mentoring

Bar Management

Experience

Bartender

Sheraton Mission Valley

Implement upselling strategies that increase LBW sales by 20 % in the last year Prepared detailed reports on daily sales figures to track trends in customer preferences. Resolved customer complaints in a professional manner. Recommended food and drinks to patrons based on preference, pairings and special promotions. Bartender

Delaware North

High Volume Bartender at Petco Park for Padres games and concerts with average attendance 35,000 and average sales of 2023 season $2500 at Padres newest premium bar Increased sales average at the new wine bar by 60% after 1st 6 weeks of the season thru guest engagement, wine knowledge, upselling wine by the bottle, and social media Maintained inventory of liquor, beer, wine, and other beverage items. Bar Manager

Hilton Garden Inn Bayside

Monitored employee productivity levels on a regular basis to identify areas of improvement. Developed drink recipes and menus to meet customer preferences while optimizing profitability. Conducted inventory of supplies, liquor and beer.

Reviewed monthly sales reports to identify areas of improvement and growth opportunities. Directed and supervised team of 15 employees in daily operations. Bartender

TAO GROUP: LAVO

High volume and craft bartender for 200-400 daily covers Upsell wine by the bottle & spirits sales, suggest food pairings Developed drink recipes and menus to meet customer preferences while optimizing profitability. Resolved customer complaints regarding quality of food or beverage service in a timely manner. Created social media posts to advertise specials or upcoming events. Bartender

Hilton Clearwater Beach Resort and Spa

San Diego, CA 92120 813-***-**** ad0tq1@r.postjobfree.com 09/2019 to 02/2020

Miami, FL

09/2017 to 08/2019

Kansas City, MO

03/2017 to 10/2018

Kansas City, MO

05/2015 to 02/2016

Overland Park, KS

10/2013 to 09/2014

Kansas City, MO

02/2008 to 09/2013

Chicago, IL & Newark, NJ

01/2004

01/2002

High Volume Bartender at pool bar SANDBAR specializing in overall customer service excellence, multitasking with attentiveness, speed, control, product consistency, cleanliness, and engaging with guests to ensure their needs not only be met, but made into a memorable experience VIP Bartender

Levy

Premium Bartender at Bacardi Ocho Lounge in Suites for Miami Heat Basketball games, concerts, and VIP events including SUPERBOWL LIV 49ers official afterparty at arena Bar Lead

Sheraton Crowne Center

Supervised daily operations of the bar area.

Made friendly conversation with customers to provide enjoyable bar experience. Developed menus that included beer, wine, spirits, cocktails, and other drinks. Implemented strategies designed to increase revenue through upselling techniques. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Premium Bartender

Aramark

Premium Bartender at Kauffman Stadium and Arrowhead Stadium for Royals and Chiefs games Team Lead/Training Facilitator

Topgolf

Conducted recruitment and hiring events including team building and one on one interviews Carefully interview, select, trained and supervised staff. Developed and implemented training programs for new bar staff. Assisted in the development of operational procedures and processes. Provided guidance to bar staff on customer service techniques. Bar Manager

Hotel Phillips

Implemented strategies designed to increase revenue through upselling techniques. Negotiated purchase agreements with vendors to obtain best pricing on supplies. Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences. Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks. Professional Flight Attendant

Expressjet Airlines

Anticipated needs of passengers to enhance comfort and promote enjoyable flight. Adhered to company policies regarding security measures and protocol at all times. Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.

Class PRESIDENT of 02/2008 flight attendant training Education and Training

Communications and Pre-Physical Therapy Major

University of South Florida

High Honors Diploma

Springstead High School

References

Amber Brawner, 562-***-**** Anthony Bonino, 816-***-****

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