HAZEL

MKHOMBO

With exceptional drive and dedication to accomplishing business

objectives and exceeding customer expectations over 15 years of my success in the banking industry. Sharp banking professional with talents which shine in competitive, innovative and creative environments. Track record of increasing sales, improving client’s retention and growing customer base.

HAZEL NOCKTHULA

MKHOMBO

Cell:076*******

Email: ad0tpa@r.postjobfree.com

Adress: 232 Orinocco

Bushbuckridge

1280

Drivers License: C1

REFERENCES

Gilbert Madalane: Former Branch

Manager

076-***-****

Phindile Mahole: Branch Manager

071*******

Erika Human: Area Manager

078-***-****

EDUCATION

Stadio Higher Education

2020 June - Present

Bachelor Of Commerce in Law

Stadio Higher Education

2019 June - 2020 June

Higher Certificate in Paralegal Studies

Chartall Business College

2020 January- 2020 December

Certificate in Banking

Moonstone

2011 January- 2011 December

RE5

Moonstone

2022 January- 2021 December

RE1 Key Individual

Institute of certified Bookkeepers

2011 January- 2012 December

Payroll and monthly Sars returns.

Bookkeeping to Trial Balance

Technikon Pretoria

2003 January- 2003 June

Certificate in Computer Studies

WORK EXPERIENCE

Nedbank- Branch Manager

2018 March- 2023 June

Build strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.

Develop annual branch business plans for maximizing profitability and effectiveness.

Mentor and coach staff to increase sales success and productivity. Complete audit to achieve regulatory compliance.

Control expenses and allocated financial resources to reach budgets goals.

Resolve customer queries and problems using effective communication and providing step by step solutions.

Nedbank- Team Leader Client Service (2016 Retail Achiever) 2014 October- 2018 February

Monitor operations and compliance to ensure employees follow the procedures and processes and enforcing the company policies. Resolve complex customer queries, disputes and complaints. Lead staff meeting to delegate tasks, assign and communicate changing priorities.

Nedbank- Sales consultant

2008 March – 2014 September

Secure new clients through prospecting and networking to maximize sales.

Demonstrate products to show potential buyers benefits and advantages and encourage purchases.

Demonstrated perseverance, dedicated cols calling and exceptional service to land new customers.

Researched new products, markets trends and technology to stay abreast with latest updates.

Nedbank- Teller

Provided warm and friendly welcome to customers to create excellent first impression.

Process client’s transactions and identify and eliminate errors when balancing.

Demonstrated expertise in identifying and mitigating potential fraud and transactional risk.

SKILLS

• Risk Management expertise

• People Oriented

• Team Leadership

• Excellent Communications skills

• Multitasking

• Strong interpersonal skills

• Complex problem solving

• Motivational leadership style

• Regulatory compliance

• Business administration

• Budgeting

• Negotiation

• Operational oversite

• Sales and marketing

Contact this candidate