DANIELLE MUCHEKE

*** ****** *** ******, ******, GA 30248 404 – 464 – 6997 ad0tnp@r.postjobfree.com

PROFESSIONAL SUMMARY

Recognized for my ability to excel in managing operations, I've built a record of strong leadership across various service areas. I'm dedicated to improving customer experiences, creating smooth systems that combine careful attention to detail with a big-picture strategy. Skilled at crafting unique environments, I've strengthened brand stories through well-organized processes, ensuring exceptional service that stands out. I've applied these skills in laundry services, enhancing efficiency, and in retail settings, enhancing customer interactions. Proficient in engaging members, I've also led educational events that blend technology with member-focused approaches. Overall, I bring a blend of operational expertise, attention to cleanliness, and captivating customer service.

PROFESSIONAL EXPERIENCE

EVERGLADES COIN LAUNDRY NORCROSS, GA JAN 2021 - AUG 2021

Laundry Attendant

Maximized operational efficiency by meticulously folding and organizing laundry items, ensuring a consistent and pleasing appearance for customers' garments.

Exemplified attention to detail by maintaining an accurate inventory of laundry detergents and sewing kits, guaranteeing seamless customer experiences and preventing supply shortages.

Spearheaded equipment upkeep efforts by closely tracking and managing maintenance and repairs for laundering equipment, minimizing downtime and ensuring continuous service availability.

Elevated the facility's ambiance and reputation by meticulously upkeeping cleanliness standards, contributing to a welcoming and professional environment.

Exhibited exceptional customer service by proactively addressing customer queries, concerns, and feedback, ensuring a positive and memorable interaction with the facility.

RUNNER ALEX’S CLEANERS ROSWELL, GA FEB 2022 - MAY 2022

Front Desk attendant

Streamlined customer interactions by efficiently collecting and tagging customers' clothing items for cleaning, expediting the intake process and enhancing customer satisfaction.

Seamlessly managed payment transactions, optimizing efficiency during both in-person and drive-through interactions, contributing to a smooth and hassle-free payment experience.

Demonstrated organizational prowess by meticulously sorting clothes based on dry cleaning requirements and differentiating between various dress shirts, facilitating an efficient cleaning process.

Efficiently served as a liaison between the owners and customers, ensuring effective communication and addressing customer inquiries, concerns, and preferences.

Showcased commitment to presentation by meticulously hanging or folding items post-cleaning, ensuring garments were presented in impeccable condition.

WALMART WOODSTOCK, GA MAY 2022- OCT 2022

Cashier

Cultivated exceptional member experiences by proactively acknowledging members, identifying their unique needs, and offering expert assistance in purchasing decisions, enhancing overall satisfaction.

Demonstrated mastery of the company's product and service offerings, effectively promoting their benefits to members and providing tailored guidance, contributing to increased product awareness and sales.

Showcased expertise in member self-service technology by offering comprehensive guidance and support, empowering members to navigate and utilize technology-driven solutions.

Resolved member issues and concerns in a prompt and professional manner, upholding the company's reputation for excellent customer service.

Played a pivotal role in enhancing member loyalty by providing personalized guidance and assistance, contributing to an elevated shopping experience and driving member retention.

EDUCATION

CHATTAHOOCHEE TECH - 2023

Associate degree attending spring semester

Major: Chemistry. (Will move to a university to obtain a degree in the field)

ETOWAH HIGH SCHOOL, WOODSTOCK GA - 2023

High School Diploma

SKILLS

Reliable

Patient

Task Oriented Able to lift 20lbs

Organized

Self Sufficient

Great with numbers

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