Mindi Tingler

*** ******* ****

Salisbury, NC ***46

561-***-****

Currently working remotely for Palm Beach County Medical Society (West Palm Beach, FL) January 2006 - Present West Palm Beach, FL

Proficient with word, excel, office 365, and PowerPoint, faxing and email. Understanding of webinar platform Zoom.

QUALIFICATIONS:

Business savvy

Able to work remotely

Able to work independently, as well in a team capacity

Excellent writing, proofreading, and editing skills

Discreet and able to manage confidential material

Professional phone skills

Highly detail-oriented

Versatile and able to multitask

Excellent computer skills

Director of Communications

Palm Beach County Medical Society

January 2006 - Present West Palm Beach, FL

Began as part-time front desk receptionist. Duties included: answering 5-line phone system, faxing, and filing. General event organization, such as taking RSVP’s, compiling lists, and making name tags. Coordinated all bulk mailing.

Promoted to full-time Administrative Assistant in July 2006.

Duties included: scheduling and planning committee and board of directors’ meetings from creating invitations, confirming attendance and creating meeting packets. Interacting in a professional manner with various levels from general office staff to Hospital CEO’s and the Palm Beach County and state legislative delegation. Works directly with CEO.

Director of Operations

Self-motivated with a positive and professional approach to management. Abides and implements the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs.

Works collaboratively to complete/process necessary forms for credentialing, payroll, human resources to ensure timeliness of onboarding.

Assist with the recruitment effort for open positions including submission of request, communication with sourcing solution, scheduling interviews with key personnel and prepares interview agenda, etc.

Works with CEO to ensure timeliness of new provider contracts and employee start dates.

Prepares meeting agendas and maintains attendance and minutes.

Assists in the resolution of staffing and patient issues and remains current on policies and procedures.

Maintains data collection and aggregation for reporting.

Develops relationships with providers, clinical and non-clinical leadership to communicate initiatives.

Responsible for various projects to drive division strategies.

Performs other clerical duties as assigned. Acts as intake desk/receptionist, administrative assistant for operations.

Provides support to CEO with the completion of staff schedules including urgent staffing issues and publishing and distribution of schedules if applicable.

Assist CEO to prepare for any leaves of absence/terminations and communicates staffing needs accordingly.

Interface with corporate resources, as necessary.

Coordinating facility specific orientation and facilitates system access by working with outside IT staff, alarm company, cleaning company, phone company.

Responsible for adhering to Information Security Policies and ensuring Palm Beach County Medical Society is as secure as possible.

Maintains and updates Disaster Services Plan.

Other duties may include:

oReview and submit invoices to AP for payment.

oAssists in gathering documentation for external auditors.

oObtains and renews certificates of insurance for malpractice.

oCollects annual clinical bonus amounts for approval.

oPrepares other reporting requests as needed.

Director of Communications

Responsible for managing and directing an organization's internal and external communications.

Supervises public relations staff, create communication strategies, and maintains media contacts for the organization.

Maintains website, database and LMS.

Strong writing, editing, proofreading, layout and design, professional printing/publishing skills, including ability to present concepts verbally, excellent organizational and planning skills, project management and time management skills.

Strong knowledge and understanding of current trends in digital media/social media.

Software training, IT coordination.

Develop and maintain a calendar for entire staff.

Coordinates quarterly magazine and weekly newsletter.

Creates marketing materials to promote webinars and promotes on social media platforms.

Organizes and provides training to presenters prior to each webinar.

Manages online webinar registration process and moderates runs webinar on Zoom.

Coordinates webinar reminders and communications.

Coordinates email marketing efforts by assisting in the creation, testing and execution of email campaigns.

Uploading webinar recordings and materials to the website and social media platforms.

Accounts Receivable

Holland Pump Company

April 2003 - June 2005 (2 years 2 months) West Palm Beach, FL

Construction based rental company. Began in accounts payable with processing monthly bills, data entry and answered 8-line phone systems for eight branches, in and out of state. Formatting & processing quotes email & correspondence for all branches. Transferred to accounts receivable where I processed, tracked & reported lien releases throughout Florida, Virginia and South Carolina. Tracked & billed equipment for company branches both in state and out of state. Became notary for the state of Florida. Answered phones, filing and other general office work requested.

Receptionist /Secretary

Medical Specialist of Palm Beach

December 1996 - September 2002 (5 years 9 months) West Palm Beach

Multitask office. Answer eight phone lines, call in prescriptions, referrals, light billing and insurance, scheduling and heavy patient contact.

Front Desk Receptionist

Medical Specialist of Palm Beaches

December 1995 - July 2001 (5 years 7 months) Palm Springs, FL

Answering 8-line phone system. Checking patients in and out. Scheduling and confirming appointments and testing. Sorting and filing mail, pulling and filing charts, copying records, calling patient results and prescriptions to pharmacies. Data entry, insurance verification, and referral requests for various HMO's. Computer literate in Medic and Internet. Extensive patient and Doctor relations.

Forest Hill High School

High School, West Palm Beach

References will be provided upon request.

Contact this candidate