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Customer Service Patient Care

Location:
Washington, DC
Posted:
November 02, 2023

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Resume:

Jamyia Johnson

**** *** ****** *********

Washington, DC, 20024

202-***-****

ad0tli@r.postjobfree.com

Skills

● Communication Skills

● Leadership Skills

● Organizational Skills

● People Skills

● Customer Service

Skills

● Collaboration Skills

● Problem-Solving Skills

● Interpersonal Skills

● Creative Thinking Skills

● Computer Skills

● Management Skills

● Teamwork Skills

● Interpersonal Skills

● Active Listening Skills

● Adaptability

● Negotiation

● Conflict Resolution

● Empathy

● Decision Making Skills

● Time Management

Skills

● Language Skills

● Administrative Skills

● 75 words per minute

typing

Experience

October 2021- March 2022

Howard University Hospital, Washington D.C,-Non-certified CNA (NCA)

-Performed a variety of selected patient care tasks under the direction of the supervisor. Charged nurses or Director of In Home Services to assist medical and nursing personnel in the examination, treatment and care of patients, also to include light housekeeping, meal preparation and tasks. January 2021- October 2021

Howard university hospital, Washington D.C.,-Patient sitting

-Monitored the patients daily activities and performed medical duties such as taking the patient's temperature, administering medications, monitoring food intake, helping with bathing needs, and responding to the patients inquiries, concerns, and requests. May 2020- January 2021

Wells Fargo bank, Washington D.C.,-Bank Teller

-The responsibilities I had were handling customers cash and negotiable instruments. I had to detect and stop fraudulent transactions in order to prevent losses at a bank (counterfeit currency and cheques, identity theft, confidence tricks, etc.)interact with the customers, providing them with information about customers' accounts and bank services. Other Experience

January 2019- May 2020

Office assistant/Virtual Work from Home Assistant (on-site am from home) 2

My duties were answering the phone. Typing. Recording data/information.Organize communication via emails and phone calls,Providing customer service as first point of contact,Organizing meetings travels and accommodations,Managing contact lists and organize managers’ calendars,Creating and review customer spreadsheets and keep online records,Conducting market research and report on the results,Preparing presentations,Help employees with their administrative task. June 2018- May 2020

Walmart, Washington D.C.,

Sales Associate -My duties here were helping customers finding items they were looking for. Also helping them know if items where in stock or not. I was responsible for stocking shelves . price change and Making sure items where in the right place. Department Manager - My duties here were managing the whole clothing it was my responsibility for ensuring customer service, supervising employees, enforcing company regulations, and taking care of various administrative tasks.

Daycare, Washington D.C, Child care associate - My duties here were to supervise and monitor the safety of children .Prepare and organize mealtimes and snacks for children. Help children keep good hygiene .Change the diapers of infants and toddlers. Organize activities or implement a curriculum that allows children to learn about the world and explore their interests.

Education

August 2019- June 2021

Ballou highschool, Washington D.C.,- Highschool Diploma Awards/certifications

-Microsoft certified

-CPR/First aide Licensed

-BLS licensed



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