Buddy Fowler pg.*

WILLIAM M. (BUDDY) FOWLER III

M A N A G E M E N T - A D M I N / T R A I N E R

I N D E P E N D E N T A D J U S T E R

P 940-***-**** E ad0tl8@r.postjobfree.com A

Weatherford, Texas 76086

New Orleans, LA 71030

SUMMARY

LICENSES

Accomplished, resourceful, and highly dependable Management- Admin/Trainer, Independent Insurance Adjuster/Claims Service Expert and Appraiser with 14+ years’ experience in (but not limited to) investigating and analyzing claims, fraud prevention, underwriting, risk management, determining the extent of damages.Objective, casualties, automotive insurance, and property insurance. Possess remarkable negotiation and closing skills required to resolve claims while ensuring satisfaction of all parties involved. Adept at coordinating with insurance specialists, consultants, agents, witnesses, or claimants to compile information. Proven track record of investigating claims and resolving disputes between disagreeing parties.

TX, AL, AR, AZ, FL, GA, ID, IN,

KY, LA, ME, MI, MN, MS, MT,

NC, NM, NV, OK, OR, SC, WA,

WV, WY

PROPERTY & CASUALTY

#1623490

LA APPRAISERS LICENSE

Certifications

XACTIMATE LEVEL 1

STATE FARM PROPERTY

STATE FARM AUTOS

EXPERIENCE

Oct 2015 to Present

Management - Admin/Trainer and Independent Adjuster contracted to State Farm – ALACRITY/WORLEY CATASTROPHE RESPONSE – Hammond, Louisiana now Fishers, Indiana

Training adjusters in all aspects of the claims handling processes.

Specializing in property and auto claims, examining new claims, and ensuring that all involved parties are notified.

Resolving complex claims as well as providing supporting documentation to determine the proper course of action.

Owning claim stewardship, moving catastrophe claims from first contacts to payment, reconciliation, and closure.

Overseeing claims to final resolution while maintaining full compliance with quality standards and regulations.

Receiving inbound calls and conducting outbound calls in accordance with appropriate state policy regulations and laws.

Documenting and maintaining all evidence such as official reports, photographs, or measurements to complete claim investigation.

Utilizing strong negotiation and de-escalation techniques to deliver outcomes in accordance with policy guidelines.

Buddy Fowler pg.2

Reviewing investigative photos and police reports for additional facts.

Evaluating loss of use and related expenses and evaluating applicability of current or prior medical history/problems.

Recognizing fraudulent claims, utilizing Special Investigations Unit or other sources, and consulting with management.

Assisting policy holders through the claim process while working virtually to help people with claims across the US.

Identifying state-specific differences in policies and contract coverages and applying to all parties for assigned losses.

Working with complex claims with high values while handling a high case load.

Explaining any circumstances that may affect customer service with agencies, vendors, or third-party administrators.

Corresponding with claimants, witnesses, and attorneys to gather important information to support contested claims.

Preparing reports of findings and providing field adjuster support at claimant's site with visual inspections and reporting

Oct 2011 to Oct 2015

Independent Consultant – LRB ENTERPRISES / TEXAS CHOICE – Texas & Oklahoma

Handled Environmental Emergency Response, Industrial Service, CAT, Fire and Property estimating.

Jan 1999 to Aug 2003, Sept 2004 to March 2008, July 2010 to April 2011, & Oct 2011 to Jan 2014 Independent Consultant – JUST A LITTLE WESTERN, 8735 Lamar Street – Sanger, Texas

Established in 1997, Just A Little Western is a traveling retail business owned by my ex-wife and I. We travelled to various jurisdictions and sold our retail products as well as had a brick-and-mortar store in McKinney and Sanger, Texas for approximately 10 years. My Ex-wife continues to run this business.

April 2011 to Oct 2011

Independent Claims Adjuster contracted to State Farm – WORLEY CATASTROPHE RESPONSE – Hammond, Louisiana

Deployed originally to work CAT GO. And while there, managed multiple other CAT claims that occurred and stayed on for cleanup and additional inspections. April 2008 to July 2010

Sr. Project Manager – SET ENVIRONMENTAL, INC. – 10215 Gardner Road, Dallas, Texas 75220

Specializes in emergency response, remediation, disposal, hazardous waste &commodity management, industrial plant maintenance, decontamination, stand by rescue, and other services to the refining, railroad, land and seaward shipping industries worldwide.

Successfully managed emergency spill response, scheduled daily projects, monthly safety meetings field service employee training/evaluation, bidding and cost analysis of projects. August 2003 to August 2004

Sr. Project Manager – SET ENVIRONMENTAL, INC. – 10215 Gardner Road, Dallas, Texas 75220

Oversaw sales, marketing, bidding, and managing the Emergency Response Division in Dallas

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