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Collections Specialist B2b

Location:
Des Plaines, IL
Posted:
November 02, 2023

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Resume:

STEWART SOLOMON

Buffalo Grove, Illinois *****

ad0tke@r.postjobfree.com

***- *** - ****

SUMMARY

Driven and dynamic Collections Professional with an impressive track record of over 20 years specializing in B2B collections.

Proficiently utilizes a wide range of software tools, including KBM 2.0, AS400, QlikView, Lotus Notes, Ramco Accounting, MS Excel spreadsheets, and various proprietary systems to access and manage account information.

Highly skilled in working independently on large account collections, achieving remarkable results such as securing $3.9 million in collections within a span of just 2 weeks at the most recent role.

Demonstrates advanced proficiency in MS Excel, expertly harnessing Pivot tables and displaying familiarity with VLOOKUPs to enhance collections efforts.

Possesses familiarity with the Order-to-Cash process, with practical experience in issuing invoices to clients, conducting research to pinpoint discrepancies and payment failures, and proactively engaging with clients to verify information.

EXPERIENCE

Cornelius Beverage / Marmon Foodservice Technologies

B2B Collections Specialist (Contract) - Carol Stream, Illinois Sep 2022 - Feb 2023

Created, modified using QlikView applications to Detail Summary export to excel file.

Create daily Aging with QlikView application, to modified by using VLOOK UPS and Pivot tables.

Utilized database KBM AS400 2.0 for customers’ accounts.

Made collections call on past due accounts and build stronger relationships.

Review Hold and released orders in Queue per credit limit.

Brought in 3.9 mil in two weeks to lower 90 DSO to 3%

Utilized Metaviewer to pull invoices and send to customers as requested.

*Gap in job history due to end of contract and lack of opportunity due to Covid-19*

B2B Collections Specialist (Contract)- Glendale Heights, Illinois Nov 2019 - Aug 2020

Made collections calls on past due invoices and logged all correspondence.

Utilized the process and procedures in place to evaluate for release to customer AR Accounts

Reviewed Hold and release orders

Created, Modified and work aging reports according to priority.

Utilized database KBM 400 2.0

Brought in $400K in two weeks to lower over 90 to 3%

Sunstar Americas Inc - Schaumburg, Illinois Jan 2019- Mar 2019

Collections Specialist (Contract)

Contact 400 customers using AS400, whose accounts are on credit hold.

Take credit card payments over the phone to reduce AR hold orders.

Brought in $40K in a week on small dollar accounts.

Used Outlook calendar for follow up on accounts.

Stericycle with Innovative Systems Group. - Northbrook, Illinois Nov 2017- Jan 2018

Collections Specialist (Contract)

Strategized accounts by using Sungard Avantguard Getpaid System

Responsible for 1,500 national accounts to reduce DSO.

Monitored accounts on hold and suspend accounts if necessary.

Made 20-30 calls a day and did reconciliations of payments.

Reviewed contracts with customers to have a full understanding of a 60-day notice.

Monitored Outlook calendar for follow up accounts.

Essex Crane Rental Corp - Buffalo Grove, Illinois Apr 2015 – Sep 2016

Credit Collections Specialist / Cash Applications

Processed Credit applications and trade references, Process D&B statements

Monitored U.S. and Canadian accounts.

Communicated with customers to ensure timely payments while maintaining high level of customer service.

Prepared daily Cash applications, Wire transfers and EDI payments.

Analyzed customer aging and past due amount, recent payment history.

Prepared credit memos and perform account reconciliation as needed.

Loma Systems-Division of ITW - Carol Stream, Illinois Aug 2013- Aug 2014

B2B Collections Specialist (Contract)

Reduced over 60–90-day receivable from 10% to 3.5% in less than 90 days.

Monitored U.S. and Canadian accounts.

Communicated with department managers, and Sales team to resolve open issues.

Prepared credit memos when needed.

Processed D&B statements for sales team as requested.

United Stationers - Deerfield, Illinois Apr 2012 – Dec 2012

B2B Credit- Collections Analyst

Responsible for 2,015 accounts

Reviewed credit hold orders to credit limit, and release orders in a timely manner.

Analyzed credit risk by utilizing D&B

Prepared credit memos.

Walgreens - Deerfield, Illinois 2004-2011

B2B Senior Collections Specialist

Responsible for matching state Medicaid payments for 13 states

Applied payments to invoices.

Called state plans to resolve billing and payment irregularities.

Communicated with pharmacists and technicians to resolve issues.

Made high-level contacts within the Red Cross after Hurricane Katrina and collected $1.5 million.

Converted accounts in area of $100,000,000 and maintained on a biweekly basis.

Meridian Leasing Corporation - Deerfield, Illinois 2000-2004

B2B Senior Collector

Contacted commercial customers regarding past-due invoices.

Resolved customer disputes and prepared adjustments to A/R when necessary.

Send appropriate letters and past-due notices to customers. Interacted with all departments to resolve account balances.

Brought to 30-day current status more than two dozen accounts totaling $10,000,000 from 190 days past due.

EDUCATION

Arizona State University- Tempe, AZ

Business Management

SKILLS

Microsoft Office - Word, Excel, Outlook, Microsoft Teams

KBM 2.0

AS400, QlikView

VLOOK UPS

Lotus Notes

Ramco Accounting

Various Proprietary Accounting Software’s



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