Customer Service Social Media

KRISTINA BOWLIN

419-***-**** ****************@*****.***

PROFESSIONAL SUMMARY

I am an ambitious, motivated, and career-focused, individual who’s anxious to obtain a position with your company. To help launch my career and contribute to company goals — I am a hardworking and dedicated employee with customer service experience and excellent scheduling skills that make multitasking attainable. I can provide the utmost quality service to my work. I would make a great asset to your team. SKILLS

Flexibility

Independent

Efficient

Cooperative Attitude

Detail-Oriented

Reliable and Responsible

Problem-Solving

Active Listening

Quick learner

Planning and Scheduling

Organized

Computer knowledge

Google Drive

Google Docs

Basic Mathematics

Proofreading and Editing

Microsoft Word

Client Records

English Fluency

Data Research

Social Media Marketing

Entry Recording

Bookkeeping

Communication

WORK HISTORY

CONSULTANT

Blue Raven Solar - Fort Wayne, IN

I provide free consultation with customers on their options of switching over to Solar energy for power. I would provide customized plans for customers that best fit their financial and energy needs. After giving the customer the information, I would walk them through the process of moving forward with financing a solar panel system for their home. I am their primary point of contact for all their needs through and after the process of them switching their energy source.

FACTORY PRODUCTION WORKER 12/2007 - 08/2021

Michelin BF Goodrich Woodburn, IN

I documented productivity via the Kronos program. I assembled multiple raw materials, using precision measurements and quality control to produce tires. I examined the final products for conformance with quality and design standards. Recorded production details and entered data into computerized systems. Set up and tended equipment with machine operators. I resolved team members' concerns and problems. CASHIER 01/2006 - 07/2007

Marathon Gas Station Antwerp, OH Worked closely with front-end staff to assist customers. I processed sales transactions. Accepted cash and credit card payments, issued receipts, and provided change. I trained new team members in cash register operation, stock procedures, and customer services. I verified customer age requirements for alcohol or tobacco purchases. Scanned merchandise using a point-of-sale system for accurate purchase totals. Answered customer questions and provided store information. Maintained the store's appearance by arranging and replenishing displays and merchandise racks. In charge of trash removal and sanitation procedures to keep aisles and register areas organized. Tracked company inventories, moved excess stock, and arranged products to improve sales. PRODUCTION WORKER 06/2004 - 01/2006

Spec Temp Antwerp, OH

I inspected and repaired products to meet project expectations. Examined final products for conformance with quality and design standards and marked identifying information on parts and materials to prepare for shipping. Set up and tended equipment with machine operators to complete runs. We sorted and packaged products to be ready for processing or shipment.

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