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Process Improvement Customer Training

Location:
Kalamazoo, MI
Posted:
November 02, 2023

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Resume:

WM William McDonald

Portage, MI ***** 1-269-***-**** ad0th0@r.postjobfree.com

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PROFESSIONAL

SUMMARY

Experienced technician with great work history setting up, repairing and configuring equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Excellent hand eye coordination. With over 20+ years of factory experience with an average hourly work schedule of 48-56 hours a week. SKILLS Strong Listening Talents

Hand and Power Tools

Customer Training

Profit Margins

Production Work

Project Requirements

Technical Documentation

Process Improvement Initiatives

Compliance Requirements

Great hand eye Coordination

Strategy Development

WORK HISTORY FABRICATOR 3/FIBER LASER OPTIC TECHNICIAN 12/2010 to 05/2023 Stryker Portage, MI

Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.

Adhered to safety policies and procedures per Stryker's and FDA guidelines.

Conducted site surveys to validate customer's infrastructure deliverables. Installed and configured new devices and system components. Read blueprints and schematics to make parts precise sometimes down to

.002" tolerance.

Worked closely with quality team and process engineers to deliver quality service.

Licensed crane operator for loading and unloading of fiber laser. Only Fiber Laser tech in entire plant, that supported all of assembly lines across all 3 shifts.

Set up and program changes for each change over to run whatever product was needed per assembly and fab side requirements. Ran two VMC's simultaneously for 8 years.

Ran Fiber Optics Laser for 2 years.

CONSTRUCTION FRAMER 03/2009 to 09/2010

American Custom & Construction Kalamazoo, MI

Used nail guns, saws and grinders safely and without incident. Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories. Disassembled frames for repair, refurbishment, or replacement. Examined wood, work areas, and supplies for defects and damage prior to completing projects to determine accurate timelines and prices of projects. Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes

Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.

Constructed residential and commerical buildings.

ASSEMBLY LINE OPERATOR/PROCESS ANALYST 04/2000 to 09/2008 American Axle & Manufacturing, Inc Three Rivers, MI Assembled components with minimal supervision, exceeding expected project milestones.

Completed durable assemblies and subassemblies with hand and power tools.

Followed outlined specifications to implement assembly plans. Conducted quality assurance inspections on finished components and identified issues.

Collaborated with team members to improve production processes and maintain quality standards.

Monitored production to verify quality and completion of task in designated timeframes.

Organized workstations to maximize productivity, reduce distractions and meet deadlines.

While performing Process Analyst duties, ran department 51. tracking and filling overtime requirements, keeping department up to date with ISO 9001 documents and procedures. And attending daily management meetings and relaying information back to the workers of department 51. EDUCATION High School Diploma 06/1998

Centreville Jr. /Senior High School, Centreville, MI CERTIFICATIONS Certified Laser Tech, BLM - 2021

Certified Laser Tech, Trumpf - 2022

Certified Blueprint Training, Stryker - 2010

Certified Metrology Training, Stryker - 2010



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