Customer Service/ fast Food

Location:

Posted:

November 02, 2023

Sherese Kemp

*************@*****.***

OBJECTIVE: I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.

SUMMARY OF QUALIFICATIONS

Food service management experience

ServSafe certified

Motivated to learn and grow in new skills

Trained in food preparation and hospitality customer service

WORK EXPERIENCE

Food Service 12 years

Fast food store manager for five years

Counted cash in registers and made bank deposits for the restaurant

Created work schedules for crew members

Ordered food to make sure that the store was adequately stocked

Deescalated customer situations to ensure that they had a positive experience

Led the hiring process for new employees and followed procedures for terminating staff

Hospitality 2 years

Served food and drinks at special events through concessions and catering

Set up and tear down of weddings and special events for VIP clients

Cleaned out a warehouse to setup for a special event

Kept confidentiality of VIP clients

Offered excellent customer service

Custodial Cleaning 2 years

Detailed cleaning of base boards and surfaces in residential homes

Covered surfaces to protect them during dusting of ceilings and ceiling fans

Scrubbed stains off walls and shampooed carpets of residential homes

Sanitized beds, bathrooms, computers, door knobs, and chairs in doctor’s office

Swept, mopped, and vacuumed floors in commercial buildings

EMPLOYMENT HISTORY

Store Manager, McDonalds, Pulaski, TN

VIP Server, People Ready, Nashville, TN

Cleaner, Showplace Cleaning, Nashville, TN

EDUCATION

Certificate of Cosmetology, Volunteer Beauty Academy, Nashville, TN

High School Diploma, Giles County High School, Pulaski, TN