Customer Service Insurance Sales
Resume:
Kiandra Jones
Tamarac, FL *****
ad0tgd@r.postjobfree.com
Obtain a position in a company where I can optimize my skills for accomplishing the goals of the company.
Strong client relations
Data entry
Record/File Maintenance
Administrative Support
Team Player
Auto Insurance
Friendly and Professional Customer Service and Sales Computer Proficient
Fast Learner
Very adaptable to any specific needs of the company Fast Learner
Pays attention to detail
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Underwriting Specialist
Pearl Holding Group - Coral Springs, FL
September 2022 to Present
• Serviced incoming and outbound calls.
• Prompted agency products to customers over the phone, and in writing. • Made copies, and sent faxes.
• Prepared necessary paperwork to process insurance sales and renewals. Customer Service Representative
Assurean Insurance - Miramar, FL
December 2021 to April 2022
• Serviced incoming and outbound calls.
• Prompted agency products to customers in person, over the phone, and in writing.
• Made copies, and sent faxes.
• Prepared necessary paperwork to process insurance sales and renewals.
• Developed, implemented and monitored new underwriting guidelines for agency. Insurance Agent
Brightway Insurance, The McGregor Agency - Deerfield Beach, FL June 2020 to November 2020
• Serviced incoming and outbound calls.
• Prompted agency products to customers in person, over the phone, and in writing.
• Developed, implemented and monitored new underwriting guidelines for agency.
• Prepared necessary paperwork to process insurance sales and renewals. Customer Service/ Sales Representative
Broward Insurance/Florida First Insurance - Margate, FL December 2014 to February 2019
Developed, implemented and monitored new underwriting guidelines for agency. Prepared necessary paperwork to process insurance sales and renewals. Prompted agency products to customers in person, over the phone, and in writing. Made copies, sent faxes.
Serviced incoming and outbound calls.
Provided auto insurance quotes for new and existing customers. Sold and maintained insurance policies (new business, renewals and rewrites). TELEMARKETER
TELEPERFORMANCE - North Lauderdale, FL
October 2013 to October 2014
Serviced incoming calls.
Took orders for products.
Serviced existing orders.
CUSTOMER SERVICE REP
U HAUL - Margate, FL
May 2013 to October 2013
Interacted with customers to provide information in response to inquiries about products and service. Upsold products.
Open and closed shop (key holder)
Diatary Aide
Edgewater Pointe Estate - Boca Raton, FL
July 2011 to May 2013
Prepped dietary meals for retired residents .
Served dietary meals.
Kept kitchen and dining area clean.
Education
High school or equivalent
Skills
• Customer Service
• Call Center
• Underwriting
• Insurance Sales
• Telemarketing
• Inside sales
• Cold calling
• Upselling
Certifications and Licenses
440 Customer Service License
September 2015 to October 2023
Contact this candidate