Sierra Drake
Houston, TX *****
**************@*****.***
#readytowork
Authorized to work in the US for any employer
Work Experience
Order Selector
Merrit logistics - Houston, TX
November 2022 to Present
Select and scan different orders/invoices
Package and tag each order
Maintain percentage for production
Assistant Manager
PLS Check Cashing Store - Houston, TX
November 2021 to Present
Make sure to provide customer service. Always make sure reports are documented in Microsoft Excel and Powerpoint. Safe stays balanced for each shift. Verification of Identity and active banking accounts. Also speak Spanish for those who need the translation Operator
ReconMR - Houston, TX
February 2021 to September 2021
Provide customer service over the phone. Bilingual in Spanish. Made sure to reach goal for calls per hour. Marketing Coordinator
Aventura Dental - Houston, TX
September 2019 to November 2020
Handout flyers and set up appointments for the Dentist Selector/Picker
Pepperidge Farm Incorporated - Willard, OH
May 2017 to October 2019
Operate forklift to move pallets with boxes. Picked each item to complete tickets. Wrapped boxes in wrap and tag each pallet
Place I'm the zone that it departs from
Assistant Manager
Sam's Suds - Houston, TX
April 2018 to March 2019
Made sure customers were satisfied or needed assistance. Kept laundromat clean. Also kept daily log of safe and money in the laundromat.
Shift Leader
Jack in the Box - Houston, TX
May 2012 to February 2017
Kept labor and food costs down. Made sure food was prepared fresh and by food safety standards. Operator
FINAL EXPENSE DIRECT - Houston, TX
June 2011 to February 2014
Sold life insurance to seniors over the age of 50 over the phone. CNA - Certified Nursing Assistant
Rosy (in)-Home Health Care Services inc - Austin, TX March 2007 to September 2010
Prepared and Prepped meals daily
Clean and sanitize linens and living area
Prepare and give medication to patient
Assist with daily exercises and routines
Billing Clerk
Diabetes America - Houston, TX
September 2008 to March 2009
Filed claims and also did adjustments.
Education
Diploma in Cosmetology
Ogle Beauty School - Houston, TX
May 2021 to September 2021
High school or equivalent in Medical Billing and Coding Everest Institute-Bissonnet - Houston, TX
January 2008 to November 2008
Skills
• Cash Handling
• Customer Service Skills
• Inventory
• Management
• Scheduling
• training
• Microsoft Word (8 years)
• Insurance Verification (10+ years)
• Microsoft Powerpoint (10+ years)
• Claims Processing (8 years)
• Answering Phones (10+ years)
• EMR Systems
• ICD-10
• Medical Billing
• Medical Coding
• Insurance Sales
• CPT Coding
• ICD-9
• Patient Care
• Medical Scheduling
• Medical Records
• Supervising Experience
• Marketing
• Property management
• Fair Housing regulations
• Telemarketing
• Negotiation
• Warehouse experience
• Shipping & receiving
• Documentation review
• Account reconciliation
• Bilingual
• ICD coding
• Phone etiquette
• Medical receptionist
• Medical office experience
• Anatomy knowledge
• Physiology knowledge
• HIPAA
• QuickBooks
• Clerical experience
• Medical Insurance Billing and Coding (10+ years)
• Accounts receivable
• Medicare
• Hair styling
• Medical terminology
• Spanish
• Salesforce
• Human resources
• Auditing
• Salesforce
• Human resources
Languages
• Spanish - Fluent
Certifications and Licenses
Medical Billing and Coding
November 2008 to Present
Attended Everest Institute and kept a 4.0 GPA.
Cosmetologist
March 2006 to September 2021
Color and cut different types of hair