Jeremy A. Bloms

Mound, MN ***** 612-***-**** ad0tea@r.postjobfree.com linkedin.com/in/jeremybloms

PROJECT MANAGER

Resourceful, dynamic, and highly adaptable program manager with extensive technical experience in project management, leadership, and program management. Proven ability to drive projects from inception to execution, while leading and training high performing teams. Skilled at managing multiple priorities and meeting deadlines in rapidly changing environments. Known for implementing initiatives that enhance efficiency, reduce risk, and achieve organizational goals.

AREAS OF EXPERTISE

Project Management Program Manager Scrum Master Product Owner Collaboration Skills Metrics and Analytics Key Performance Indicators (KPIs) Process Improvements Confluence Reporting Agile Coach

CORE COMPETENCIES

Project Tracking and Reporting Creative Problem Solving Communications and Status Reporting Workshop Facilitation Issue and Risk Management Quality Control Relationship Building Mentoring Business and Technical Writing Adhoc reporting Confluence reporting Maintaining JIRA for programs Maintaining Microsoft Dynamics CRM SAP Materials Management Experienced in Scrum/Agile approach Project Financials (including Forecasting and Analysis) for Senior Management

EXPERIENCE

Wells Fargo & Co., Minneapolis, MN, August 2022 – Present

Agile Program Manager Release Manager

Led Scrum Teams on process flow to submit items through project lifecycle in Compensation Program and eliminated 80% of all the emergency and expedited releases within 3 months.

Led cross-virtual team to plan and execute agile strategies, delivering best product for the business.

Developed and established new agile process by coaching and cross training across the product to eliminate expedited and emergency releases by 80%.

Tailored agile approach to the organization’s culture and designed best-practice solution that leveraged product and industry knowledge, as directed by business requirements.

Collaborated with product owner and business to refine backlog items increasing product effectiveness by 50%.

Developed custom workflows and plug-ins and integrated custom web pages into MS Dynamics CRM.

Tracked and monitored control processes and workflows, including action items and change requests, throughout project lifecycle within the agile registry at Wells Fargo.

Santander Bank, Boston, MA, February 2022 – August 2022

Agile Project Manager Scrum Master – Contract Consultant – Remote

Delivered high value product that encompassed Agile and Waterfall methodologies allowing allows credit card users to create Digital Wallets for Android and iPhone users with in the Santander Bank that use Visa/MasterCard credit cards.

Revised Documentation for Project in EPMO to reduce paperwork in accordance with Santander methodology.

Built and sustained product documentary SharePoint site for all product documentation and organized it by wave.

Developed strategy and architecture for clients in alignment with business plans to deliver the Digital Wallets.

Captured stakeholder feedback and ensured daily updates of project backlogs to deliver value to the business.

Monitored control processes and workflows including action items, issues, risks, and change requests.

Allianz Life Insurance, Golden Valley, MN, February 2021 – February 2022

Portfolio Analyst System Analyst – Contract Consultant

Stream-lined project setup within the PMO Group by setting up automated process flow within Allianz Life that reduced project entry from 5 days to a 6 hour process. Assisted in documenting requirements and defining scope and objectives for setting standards on new project requirements within the PMO.

Lead, Developed and maintained portfolio estimates, process and procedures. Managed exception alerts and monitored resulting project statuses.

Prepared release documents on software installations for system upgrades.

Aided in developing solutions using software tool and establishing metrics and analysis for Senior Leadership.

Analyzed business and data with resource reporting to support short-term and long-term portfolio activities.

Automated ServiceNow Tickets for new project set-up requests by developing an automated process flow.

Wells Fargo & Co., Minneapolis, MN, May 2019 – December 2020

Technical Project Manager Scrum Master – Contract Consultant

Built and led a cross-functional ERP selection team within Product Area. Delivered high value products to the Business in newly defined process within Wells Fargo and led product group from Waterfall methodology through Agile Transformation.

Consulted with business partners to clarify and define project requirements including statement of work.

Managed PCI DSS Update projects that accepted, transmitted or stored cardholder data.

Supported Wells Fargo client’s ongoing security and compliance efforts through application of PCI Standards.

Led discussions with customers and leaders to understand campaign needs, identify changes and find opportunities for improvement within the member outreach process.

Wells Fargo & Co., Minneapolis, MN, April 2018 – November 2018

Business Project Manager - Contract Consultant

Consulted with internal clients to identify, define, and implement complex business requirements to translate business needs into solutions in 2 large and complex custom software packages.

Consulted with business partners to clarify and define project requirements including statement of work and experience using ERP and SDLC Deliveries.

Ensured risk associated with business was effectively identified, monitored and controlled in EPM Software.

Partnered with Development and Implementation Project Managers to update PMUWS and SharePoint sites.

Oversaw budgeting and forecasting, expense reporting, risk management, status reporting, and execution.

Developed strategy and architecture for clients in alignment with business plans.

Delivered and developed customized business solutions that met business requirements.

API Construction, New Brighton, MN, October 2017 – March 2018

Control Analysis Coordinator Agile – Contract Consultant

Oversaw automation of manual queries and reporting to reduce overhead while increasing efficiency and accuracy of reporting as part of the PMO Team with implementation of new CRM software across the organization.

Designed and distributed visibility CRM related to the high visibility loss mitigation and OCC Consent Order VII project. Provided timely updates in program by reporting to PMO Group from AXOSOFT.

Managed program forecasting for Microsoft Dynamics CRM Project.

Tracked and monitored control processes and workflows including action items, issues, risks, and change requests on the Consolidated List.

Created and maintained backlog of features, epics and stories to guide Salesforce configuration, customization, and integration.

Managed Project Issue and Risk ability to capture issues/risks when identified by the team and facilitate the next steps to reduce or eliminate the issue.

Captured Stakeholder feedback and ensured the project backlogs were updated daily for project team.

Wells Fargo & Co., Minneapolis, MN, April 2016 – October 2017

Technical Agile Project Manager Scrum Master – Contract Consultant

Leveraged the Scrum hybrid approach to leverage the Scrum Framework to deliver scalable and sustainable delivery to the iHub consumers with 100% delivery rate with no issues across the product.

Provided strong leadership to other WF team members in the integration/implementation of program/initiatives/services with cross functional business partners, recognizing the significance of competing projects and strategies and adjusted as necessary.

Rapidly developed business solutions by understanding business needs and applied them to new processes within the project.

Delivered solutions for stronger controls and or in support risk and regulatory compliance related intuitive across portfolio.

Delivered solutions that can easily adapt to work with multiple audiences.

Documented Scrum Key Value Metrics on how the team delivered business value through interactions on hybrid approach with Business to bring best product.

Actively sought out new technology process using JIRA/Confluence reporting system to deploy business solutions by understanding business needs and applied that framework for delivery implementation for business.

Cargill, Hopkins, MN June 2015 – February 2016

Project Manager/Program Coordinator – Contract Consultant

Provided reporting and analytics solutions to meet the needs of FMS Portfolio. Implemented and Coordinated FMS project upgrades, custom implantation and new implementation for Cargill Customers.

Coordinated with Dev and Implementation Project Managers to update dashboards in Microsoft Dynamics CRM and on SharePoint site to increase reporting efficiently by 80%.

Owned and managed the engineering roadmap and worked with business partners to define use cases and develop technical requirements for executing on business vision.

Developed and maintained new project estimates processes, procedures and told for managing exception alerts as they, occurred, including monitoring of resulting of project statuses.

Demonstrated excellent verbal and written communication skills across all aspects of the programs statuses.

Provided assistance in developing solutions using the Microsoft CRM tool and establishing metrics and analysis for Sales team on future customers.

Design KPI’s and reporting that enable clear measurement against KPI’s and actionable metrics.

Ameriprise Financial, Minneapolis, MN January 2015 – June 2015

Program Coordinator - Contract Consultant

Consulted with internal clients to identify, define, and implement complex business requirements to translate business needs into 2 programs and developed reporting software to track across the PMO.

Coordinated with Release Manager for Cross Commit Projects to insure timely monthly releases.

Assisted and Revised forecasts with Project Managers and Directors to manage Interactive Marketing Resources in Program.

Implemented new Program SharePoint Site to monitor program documents and deliverables.

Participated and Managed stakeholder expectations and informed team of project issues using Tableau to provide updates.

Implemented new automation enhancements to the Dashboard and Resource procedure to ensure accurate reporting for Senior Leadership

Translated business product strategy needs into action items for engineering teams to streamline the process and eliminate the need for weekly meetings.

Wells Fargo & Co., Minneapolis, MN June 2013 – November 2014

Project Coordinator / Business Analysis – Contract Consultant

Designed 20+ automated reports related across the portfolio. Helped Program Manager with agile transformation and forecasting.

Managed project forecasting in Microsoft Project and Stamp to have overall project Variance of less than 7.5 percent and $500,000 below budget.

Communicated between Business Analyst and Project Team to make sure test requirements are documented.

Documented all Project Variances to provide to Program Manager and Project Sponsor.

Collaborated with lines of business and technology stakeholders to define initiatives and prioritize them into a roadmap that balances client customizations and market demands.

Coordinated with key project team members to develop tests, budgets, contingency, and implementation plans. Plans were used by management to report to project sponsor.

Contribute to developed competing technical development priorities that allow for new development, maintenance of current system capabilities, bug fixes and technical debt.

ADDITIONAL EXPERIENCE

United Health Group. Minneapolis, MN Jan 2013 – May 2013

Project Manager HEDIS– Business Analysis-Consultant

Verisk/Mediconnect, Health Software., Minneapolis, MN Sept 2012 - Dec 2012

Project Manager - Consultant

Wells Fargo & Co., Minneapolis, MN Feb 2012 - July 2012

Sr. Business Process Analyst 3 - Consultant

Lifetouch, Inc., Eden Prairie, MN Oct 2005 - Jan 2012

Business Analyst / Project Manager / Project Coordinator

EDUCATION

Bachelor’s Degree in Business Management Minor in MIS. Augsburg College, Minneapolis, MN

Mini Master’s Degree in Project Management, University of St. Thomas, Minneapolis, MN

CERTIFICATIONS

Certified Associate in Project Management (CAPM) through PMI

PSM1 Scrum certification through Scrum.org

TECHNICAL

Microsoft Office, MS Project 365 MS Access MS Project and Workbench Process Improvement Document Management Tools Clarity Project Central Axosoft Jira/Confluence Tableau ERP

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