Francis E. Endeley

414-***-**** ad0tdk@r.postjobfree.com

Professional Summary

I am an accomplished and business-savvy professional with extensive experience delivering optimal results and driving business value in fast-paced, high-growth environments. I have a proven track record of establishing key relationships with various business segments and possess a dynamic, versatile, and detail-oriented leadership style. With a deep understanding of agile values, principles, and practices, I effectively leverage agile methods to deliver quantifiable and sustainable results aligned with business objectives. I have successfully directed and led development teams from project initiation to the successful delivery of the final product. Motivating, organizing, leading, and coaching distributed scrum teams across multiple locations is one of my strengths, and I have a solid track record of managing complex projects. I consistently recommend improvements and contribute to changes in best practices. With expertise in tracking key metrics such as burn-down, team velocity, backlog health, and defect summary reports, I ensure transparent progress reporting to both the team and stakeholders. Furthermore, I excel in influencing, educating, and coaching team members, leaders, and business stakeholders on agile values, principles, and practices, encompassing process, technology, and product domains. I have a broad cross-functional experience and have actively contributed to the deployment and implementation of new and changing regulatory requirements across different functions and business units. Additionally, I have supported Product Owners in grooming and maintaining product backlogs to ensure sprint readiness and user story alignment. My ability to execute highly complex or specialized projects is demonstrated by my willingness to depart from traditional approaches and adapt precedents to develop innovative solutions. With exceptional communication, presentation, and interpersonal skills, I am adept at grasping new concepts quickly and productively applying them in practical scenarios.

Skills

• Business Analysis

• Backlog Management

• Scrum Processes

• Agile Best Practices

• Project Planning

• Project Management

• Stakeholder Negotiations

• Conflict Resolution

• Coaching and Mentoring

• Communication Planning

• Risk Assessment

• Servant Leadership

• Documentation Management

• Waterfall Methodology

• JIRA/Confluence

• Trello

Certification

• Professional Scrum Master (PSM 1)

Work History

Scrum Master 2020 to Current

WELLS FARGO & CO.

• Act as a catalyst for continuous improvement, collaborating with stakeholders to identify business challenges and implement scalable solutions that enhance productivity across the project lifecycle.

• Demonstrate adaptability, flexibility, and creativity in stakeholder engagement, actively supporting the Agile transformation agenda in the evolving landscape of work.

• Possess advanced knowledge of Scrum, Agile theory, methodology, techniques, rules, and practices, including estimating/sizing, planning, forecasting, reporting, conflict resolution, and facilitation within the team and Transformation office.

• Foster an environment where my team feels comfortable escalating challenges, promoting positive reinforcement of successes and driving change.

• Foster collaboration and building strong relationships across teams and functions.

• Lead, plan, execute, and evaluate project activities to ensure successful completion of initiatives, contributing to the team's direction and effectiveness, while providing valuable advice to the team and delivery leadership.

• Continuously drive improvement as a change agent, engaging stakeholders to identify business problems and devise scalable solutions that adapt Agile processes, ultimately enhancing productivity throughout the project lifecycle. Scrum Master 2016 to 2019

Northwestern Mutual

• Acted as a servant leader for multiple onshore and offshore scrum teams, promoting agile best practices.

• Facilitated daily scrum meetings, backlog refinement, sprint planning, sprint review, and sprint retrospective sessions.

• Assisted Product Owners in grooming and maintaining product backlogs to ensure sprint readiness of user stories.

• Coordinated efforts among engineering, design/UX, and marketing stakeholders.

• Collaborated with the Agile Release Train Engineer to define and refine program and team backlogs, and supported PI planning activities.

• Organized and facilitated User Story Interdependency meetings across multiple scrum teams to align work and meet delivery schedules.

• Fostered a trusting and safe environment, encouraging open problem-solving and healing without fear of blame or judgment.

• Maintained metrics to provide stakeholders with visibility into team-level progress and quality.

• Guided and coached both the Scrum Team and Development Team on self-organization within the Agile/Scrum frameworks.

• Tracked key metrics including Burn-Down, Burn-Up, and Team Velocity, effectively communicating progress to teams and stakeholders.

• Proactively identified and addressed team impediments, escalating when necessary.

• Facilitated crucial conversations and conflict resolution within teams, empowering them to self-govern and self-organize.

Project Manager

Northwestern Mutual 2013 to 2016

• Developed best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.

• Developed project plans and budgets, works with users to understand complex problems, and focuses on bringing issues to resolution, escalating as necessary to meet timelines.

• Created and delivered presentations to senior level management on project goals and plans, including progress reports and score card.

• Promoted empowerment of the team and encouraged a sustainable pace with high levels of quality for the team which improved employee retention.

• Maintained relationships with material vendors to lower costs and diversify capabilities.

• Developed and initiated projects, managed costs, and monitored performance. Senior Business Analyst 2010 to 2013

Urban City Contractors, LLC –

• Interacted with internal customers to understand business needs and translate into requirements and project scope.

• Directed business analysts in executing and delivering various tactical and strategic plans.

• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.

• Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.

• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.

Education

Bachelor of Science: Business Management

University of Port Harcourt

Scrum.org

PSM 1

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