ad0tdf@r.postjobfree.com

469-***-****

SUMMARY:

*+ years of IT experience in Salesforce.com CRM platform, functioning as a Salesforce Developer, and Administrator Extensive expertise on SFDC implementations using Sales Cloud and Service Cloud.

Extensive IT experience with expertise in Analysis, Design, Development, Testing and Implementing CRM applications.

Expertise in solving Business, technology and strategy challenges for system integration projects.

Experience in administration, configuration and Deployment of Salesforce CRM applications.

Sound knowledge on Apex Language leveraging Force.com Platform.

Expertise in Visual Force Pages development, Apex Controllers development, Apex Schedulers development, Batch Apex development, Ajax Toolkit implementation, Test Methods development, Triggers development, SFDC complex reporting using Google Visualization / Apex Charts.

Expertise in building Visualforce Pages/Controllers, Triggers, Custom Reports and dashboards.

Implemented Security and sharing rules at object, field and record level .

Implemented custom Outbound Messages, to overcome the issues in the Out of the Box functionality.

Experience in Standard Web service API integrations using Enterprise WSDL / Partner WSDL, Apex Web service development, Callouts implementation, Outbound Messaging implementation, REST API.

Expertise in Deployment of Components by Created Packages for migrating Customizations / Configurations, Migrated Customizations / Configurations across orgs using Eclipse IDE, Created Change sets for migrating Customizations / Configurations to production environment

Proficient in Data Migration from Traditional Applications and Legacy Systems.

Extensive experience in all phases of Software Development Life Cycle (SDLC) and quality management process.

Proficient in analyzing business requirements into Functional and technical design documents.

Implemented SDLC for application development based on Agile and Waterfall methodologies.

A strategic thinker with demonstrated abilities to perform independently.

Good communication and Interpersonal Skills.

Interacted with different customers across geographies.

TECHNICAL SKILLS:

Operating System: Windows NT/2008/2003/XP

Web Technologies: ASP.NET, C#, HTML, DHTML, XML

CRM: Salesforce.com

CRM Tools: Sales force Data Loader, Eclipse IDE, Sales force Explorer.

SFDC Skills: Apex, SOQL.

Scripting Languages: JavaScript, Ajax

Databases: SQL Server 2000/2005, Oracle 9i, MS Access

Version Control: Visual SourceSafe & SVN.

PROFESSIONAL EXPERIENCE:

Booz Allen Hamilton, Mc Lean, VA Sep 20 - Till Date

Lead Salesforce Developer

Responsibilities:

Effectively interacted with the Business Users to understand the Business Flow and Organization Structure of the Firm.

Daily Activities Based on Managing the Offshore team subsequently onsite Interaction, used to gather requirements from the client and coordinated with offshore team to yield effective outcomes with in deliverability’s.

Involved in day - to-day standup meetings, and worked closely with other developers.

Developed Visualforce Components and Visual Force Pages and Controllers.

Developed Apex Classes and Apex Triggers on Force.com platform to customize application according to the functional needs.

Extensively worked on custom Buttons using onclick JavaScript functions and overridden standard view, edit and new links.

Developed custom attachments to track the type of documents attached

Worked on customer portals and communities’ administration.

Implemented validations using apex for ensuring data cleanliness.

Project involved completely emphasizing services on Service Cloud Platform, Relative Experience on Case Management, Service Console, Knowledge Base Articles, Entitlements, Tabs, and Flows.

Advanced Features in Salesforce using Lightning Process Builder

Created Custom Objects, Custom fields, Tabs, and applied necessary Validation rules.

Implemented record types wherever necessary.

Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.

Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support

Environment: Service Cloud platform, Apex Language, Visual Force Pages, Data Loader, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Arrow Electronics Inc, Charlotte, NC Oct 18 - Aug 19

Salesforce Developer/ Administrator

Responsibilities:

Developed Controllers and extensions for Visualforce pages.

Implemented AJAX functions in Visualforce pages to meet business requirements for internal force.com site users.

Involved in code review and Management across multiple development teams using GITHUB.

Implemented platform security using Organization security, Network-based security and Session security.

Involved in data cleansing and data migration using Data Loader.

Generated Reports and Dashboards for Data Analytics team and created several custom reports to study the cross-object influences.

Designed and implemented Automation process for custom objects using Workflow rules, Assignment rules, Escalation rules and Approval Processes.

Created custom objects and fields, customized standard objects and created relationships fields as per business requirements.

Created Custom Controllers to make external web service callouts, validate and insert data.

Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.

Implemented Trigger handlers for better performance and execution on objects.

Developed triggers and Apex classes by implementing best practices.

Implemented Visualforce pages with public-facing websites by using Force.com Sites.

Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.

Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.

Implemented Classes, Interfaces, Keywords and Annotations.

Integrated Apex with External services by making callouts that used SOAP and WSDL.

Customized different page layouts and assigned them for different profile users.

Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and actions.

Participated in requirements gathering and creating functional requirements.

Environment: Force.com IDE, web service API, Force.com Mitigation, SOAP, WSDL, Debug Logs, Trigger Handlers, AJAX, GITHUB, Platform security, Assignment rules, Escalation rules, Standard objects, Page layouts, Workflows, Apex classes.

Wise Equation Solutions, Rosslyn, VA July 17 - Oct 18

Salesforce Administrator/ Developer

Responsibilities:

Involved in User Management - Creating users, Roles, Profiles

Involved in SFDC application support for end users

Deployed Sales Force CRM to users on a global basis

Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, Activities, Dashboards and Reports

Created new custom objects, assigned fields, designed page layouts, custom tabs, components, visual force pages, custom reports

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application

Created Sharing rules, Assignment Rules and Escalation Rules for Cases

Developing Triggers with bulk-safe and have a minimum of 75% code coverage

Implemented data security features with secure hardware tokens to create a failsafe login authentication process

Performed the roles of Salesforce.com Consultant/ Developer and Administrator in the organization

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: force.com platform, Apex, Visual Force (Pages, Component & Controllers), Apex Data Loader, Force.com API, Informatica On Demand, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Oracle 10g.

VITCTS, Morrisville, NC Mar 16 - May 17

Java/ J2EE Developer

Responsibilities:

Development of product which allows two-way communications, interaction and transactions between any application and any mobile device like WAP, palm, SMS, Voice Phones in real time.

This platform offered an open architecture for fast integration and a highly scalable carrier-class solution with guaranteed two-way delivery of data, voice and video. TIBCO/RV is used as messaging bus.

Actively participated in design and developed multi-threaded server based on J2EE architecture. I worked on Alert Processor and Scheduler components. Designed and developed an application to monitor alerts and messages generated using TIBCO/Hawk.

I was also involved in designed and development of web interface using JSP, Servlets, JavaScript and JDBC for administering and managing users and clients.

Environment: Java, J2EE, Servlets, JSF, JSP, MySQL, XML, Web services, Hibernate, Web sphere 6.1, Eclipse, JUnit

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