JESONI VAKAWELEIVALU

ad0tcz@r.postjobfree.com 808-***-**** www.linkedin.com/in/jesoni-vaka

PROFESSIONAL SUMMARY

I bring a unique blend of enthusiasm and dedication to improving the well-being of individuals and communities. With a deep understanding of healthcare systems' challenges and the importance of preventative care, I have honed my communication, research, and advocacy skills. I am committed to pursuing a career in healthcare administration, where I can leverage my skills and passion to make a meaningful impact on people's lives.

EXPERIENCE

TECH PLASMA PROCESSING TECHNICIAN Aug 2023 CSL Plasma, Utah Collected samples and managed plasma units following Standard Operating Procedures (SOPs) to ensure product quality.

Ensured proper storage of plasma units, including handling unsuitable units, by SOPs. Verified unit labeling accuracy by comparing pre-printed labels with dynamic labels. Utilized sterile techniques for sample collection and heat sealers to maintain sterility and quality of plasma unit samples per SOPs.

Prepared samples and units for shipment, adhering to SOPs and center procedures, and handled shipping and unit disposal documentation.

SHADOWING Nov 2022 - June 2023 BYUH Health Center, Laie Shadowed Dr. Christensen, Family Practitioner, observing how he interacts with his patients and listening to the types of questions he asks them that would be relevant to his diagnoses. Learned from Dr. Christensen how he interacted with patients on a very professional yet personal level to make them feel as comfortable as possible to have an excellent patient-doctor relationship. LEAD RESIDENT ADVISOR Oct 2020 - June 2023 BYUH Housing, Laie Led residents in all areas of life, including spiritually, temporarily, socially, and medically.

Developed comfort zones to learn and help others in all areas of their lives Interviewed and trained new RAs that will be hired in the team INBOUND CUSTOMER SUPPORT REPRESENTATIVES

Jun 2020 - Nov 2020 S2G Support Services Group, St George, Utah Collaborated with customer service by resolving customer inquiries, placing merchandise orders, and assisting with account needs

CATI INTERVIEWER Apr 2019 - Aug 2019 Tebbutt Research Company, Suva, Fiji Conducted Research by calling and streamlining around Fiji and the Pacific Islands country for different assigned projects

Compile and analyze data from previous research which was done before and presented to the supervisor

EDUCATION

University of Utah/MHA - May 2025

Brigham Young University Hawaii/BS Biology - May 2023 EXPERIENCE

Leadership

Communication

Time Management

Team Work

Problem-Solving

Customer Service

Networking