Customer Service Data Entry
Resume:
CHRISTINA MARCANO
Charlotte, NC *****
***************@*****.***
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Efficient and Detail-Oriented
Multitasking and Prioritization
Customer Data Confidentiality
Understanding Customer Needs
Issue and Complaint Resolution
Verbal and Written Communication
Data Entry
Technologically Savvy
Microsoft Office Expertise
01/2023 to Current
AMAZON FLEX
Delivery Courier
Completed on-time deliveries by choosing best and most efficient routes. Transported and safely delivered items to prevent damage or loss. Handled merchandise in accordance with product handling standards. 12/2022 to Current
UBER
Delivery Courier
Delivered goods and services to customers on time and in excellent condition. Inspected vehicles for cleanliness and checked gas and oil levels prior to departure. Utilized GPS to optimize routes and continuously meet estimated delivery times. 02/2018 to Current
DOORDASH
Delivery Courier
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Promoted positive customer service by delivering on-time shipments and fully resolving issues. 02/2014 to 03/2021
ADVANCED IMAGING SYSTEMS
Pineville, NC
Accounting Associate
Created and recorded invoices, accounts receivables and year to date general ledger journal entries for internet sales.
Recorded debit, credit and account transactions in computer spreadsheets and databases. Accessed financial information to answer questions and gather details about specific accounts. Performed financial calculations for amounts due, interest charges and balances. Performed bookkeeping and accounting consulting services. 02/2013 to 09/2013
HENDRICK AUTOMOTIVE GROUP
Charlotte, NC
Business Development Representative
Effectively built relationships with both established and potential customers. Set up potential client contacts, cultivated relationships and followed through on service needs. Acted as main point of contact in matters relating to client concerns and needs. 09/2012 to 02/2013
HENDRICK MINI COOPER
Charlotte, NC
Floor Traffic Controller
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Developed solutions to enhance vehicular flow and safety by analyzing traffic data. SUMMARY
SKILLS
EXPERIENCE
04/2009 to 09/2010
MARCIA KNIGHT
New York, NY
Personal Assistant
Organized personal and professional calendars with reminders for upcoming meetings and events. Screened telephone calls and inquiries and directed as appropriate. Provided assistance communicating, typing correspondence or obtaining information. 12/2006 to 09/2009
TEAM ENTERPRISES USA
New York, NY
Promotional Specialist
Built strong base of loyal customers through friendly interactions and professional engagement. Created positive product impressions by engaging with potential customers to increase sales opportunities. 08/2005 to 05/2007
ARTHUR CHERNICK, INC
New York, NY
Administrative Assistant
Maintained accurate department and customer records. Developed administrative processes to achieve organizational objectives and improve office efficiency. Responded to customer issues to provide immediate resolution and improve retention. HIGH SCHOOL DIPLOMA 01/2002
Jack Britt High School, Fayetteville, NC
EDUCATION AND TRAINING
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