Customer Service Data Entry

BK Brandy Kellogg

Coushatta, LA ***** 337-***-**** **********@*****.***

PROFESSIONAL

SUMMARY

Detail-oriented administrative assistant with experience in customer service, data entry and office management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. SKILLS Administrative Duties

Customer Service

Account Updating

Night Deposit Transactions

Call and Email Handling

Reading Comprehension

WORK HISTORY DSL TECH SUPPORT 04/2008 to 04/2009

AT&T Shreveport, LA

Answered inbound calls concerning DSL issues.

Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.

Trained users on how to operate components and systems. Explained technical information in clear terms to non-technical individuals to promote better understanding.

BANK TELLER 04/2008 to 07/2011

Sabine State Bank & Trust Coushatta, LA

Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Processed customer transactions promptly, minimizing wait times. Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Provided customer records, account statements and copies of checks. BOOKKEPPER 06/2011 to 08/2018

Bank Of Coushatta Coushatta, La

Customer service incoming and outgoing calls, emails, filing, and branch capture.

Maintained and processed invoices, deposits, and money logs. Data entry, Balanced internal and externals accounts with the FED. EDUCATION Associates Degree General Studies

Northwestern State University of Louisiana, Natchitoches, LA High School Diploma

Haughton High School, Haughton, LA

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