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Customer Service Quality Control

Location:
Homosassa, FL
Posted:
November 02, 2023

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Resume:

Paul A. Yurco Sr.

**** *. ****** **** *****

Homosassa, Florida 34448

ad0tav@r.postjobfree.com

740-***-****

I am a hardworking Operator skilled in quality control and machine and equipment troubleshooting paired with outstanding time management and multitasking abilities. Quick learner offering 28 years of experience operating machines of various magnitudes. Focused on reducing costs and increasing productivity. Precise Operator offers top skills in equipment and high-speed machine operations and parts inspection. Attentive and organized individual with 28 years of hands-on experience working in manufacturing units. Recognized for consistently maintaining safety standards and operating procedures. Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 28 years of related experience, including measuring and cutting materials, operating equipment and following work instructions. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking and reliable operator technician, with strong ability in production. Offering precise adjustments and attention to safety and quality, and drive to get the product out the door. Highly organized, proactive and punctual with a team- oriented mentality. Precise Operator offers top skills in equipment and high-speed machine operations and parts inspection.

Skills:

• Customer Service

• Project Management

• Maintenance and Repair

• Teamwork and Collaboration

• Problem-Solving

• Hand-Eye Coordination

• Hand and Power Tools

• Materials Handling

• Plant Safety

• Valid Driver's License

• Loading and Unloading

• Machine Operation

• Tool Operation

• Troubleshooting

• Continuous Improvement

• Safety Compliance

• Warehouse Operations

• Attention to Detail

• Manufacturing Procedures

• Quality Assurance

• Effective Communication

• Analytical Thinking

• Equipment Operation

• Issue Resolution

Experience:

Colgate-Palmolive Cambridge, OH, Operator Technician 02/1993 - 02/2021

• Learned and followed safety and emergency procedures.

• Maintained production and quality documentation.

• Reported failures, malfunctions or wear issues on equipment to supervisor.

• Handled various mechanical and technical machinery during the manufacturing process.

• Checked control panel and gauges during equipment operation.

• Inspected finished products to verify conformity to quality standards.

• Collaborated with coworkers to perform projects quickly and meet business goals.

• Taught new employees machine operation techniques and important business procedures.

• Rotated among various workstations, performing work necessary to meet production needs.

• Troubleshot and diagnosed equipment malfunctions to minimize downtime.

• Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).

• Monitored product flow through feed conveyor.

• Assessed and corrected jams in equipment.

• Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.

• Utilized hand and power tools and heavy machinery during manufacturing processes.

• Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.

• Repaired parts by using technical knowledge, special tools and soldering skills.

• Read technical manuals and schematics to understand specific configurations.

• Scheduled and oversaw preventive, corrective and predictive maintenance actions.

• Loaded materials, tools and equipment on truck at beginning of each shift. Allied Van Lines Zanesville/Cambridge, OH, Driver/Loader and Unloader 01/1975 - 07/1992

• Maintained safe driving habits to protect property and general public on roadways.

• Walked through customer sites with checklists to verify job completion.

• Moved over customer boxes weighing up to 50 lbs. to and from trucks, working quickly to maintain schedules.

• Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to 50 pounds.

• Managed proper transportation of dangerous goods with no incidents.

• Provided knowledgeable, speedy service and responded promptly to over 5 daily customer requests.

• Planned safe and practical routes based on traffic patterns, weather conditions and company policies.

• Wrote and followed quality and service standards for box packing and maintained 100% customer satisfaction rates.

• Planned efficient routes and adjusted strategies based on current weather and traffic information.

• Improved loading times by 10% by effectively redesigning protocols and procedures.10

• Loaded and unloaded company trucks with tools, equipment and furniture.

• Communicated with customers regarding moving needs and deadlines.

• Secured items in truck by strapping overprotective padding.

• Protected items by wrapping in cling film, padded moving blankets and tape.

• Followed customer instructions about placement of items and special considerations for handling.

• Braced, padded and supported items in packages to prevent shifting and damage.

• Coordinated pick-ups and deliveries with clients.

• Labeled packages and boxes to keep track of client items.

• Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.

• Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.

• Protected company inventory by maintaining and organizing storage areas.

• Transported materials and pallets between areas.

• Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.

• Palletized boxes to increase movement and shipment efficiency.

• Loaded completed orders on pallets according to delivery numbers.

• Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.

• Improved loading times by 1% by effectively redesigning protocols and procedures. Handyman / remodeler. Cambridge, Ohio 4325 1980 to present.

• I have been involved in the construction and renovation of many people’s homes.

• I have done several jobs for myself, built a dining room, master bedroom, master bathroom.

•, covered porch and a 24x40 pole building for use as a garage and workshop.

• I can do flooring and drywall as well as repairing the same. Most electrical and plumbing that is involved in the maintenance of people’s property.

• I’ve done some roofing and siding repairs.

• Have done a bit of concrete work such as a floor for my pole building, driveways at a couple places as well.

• I have a lot of tools to be able to do my jobs, such as saws, drills, hand tools, and most construction tools.

Education and Training:

Cambridge High School Cambridge, OH, GED in - Expected in 01/1975 - - GPA:

• ring of excellence winner 1996

• Additional Coursework in Sidel operator, maintenance, 1 and 2

• Additional Coursework in Krones labeler advance operating course.

• Additional Coursework in Sidel bottle processing Accomplishments:

• Promoted from temporary to operator technician, in less than 12 months.

• Recognized as Employee, Ring of Excellence Winner, for outstanding performance and team contributions.

• Led team to achieve exceeding production goals, earning recognition from upper management and financial reward.

Certifications:

• Ring of excellence award - 1996

• Blow molder and labeler Training - ongoing

• Forklift operator, Colgate-Palmolive - 1993-2021



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