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Production Manager Customer Service

Location:
Stockton, CA
Posted:
November 02, 2023

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Resume:

Geoffrey Curlee

ad0tam@r.postjobfree.com 925-***-****

www.Linkedin.com/in/geoffrey-curlee

Motivated professional with 20+ years’ experience in the manufacturing industry specializing in workflow optimization through lean manufacturing principles.

EDUCATION

2016 - Bachelor of Science, Information Management, University of Phoenix, Livermore, CA

1994 - Associate Applied Science, Electronics, Heald Institute of Technology, Concord, CA

WORK EXPERIENCE

2019 – 2023 New Products Production Manager, West Coast Magnetics, Stockton, CA

Utilized lean manufacturing principles to reduce waste, improve work flow and increase production output by 75% leading to a 40% increase in revenue in 2022.

Developed and implemented a 5S program for multiple production areas reducing waste and increasing output.

Member of the Safety Team responsible for conducting monthly safety meetings leading to zero loss time accidents for 14 consecutive months.

Developed an automated process to link work instructions to part number, reducing workmanship errors by 20%.

Ensure compliance of processes relevant to the Quality Management System for ISO9001 and ISO13485.

2018 – 2019 Production Supervisor, Owens – Illinois, Tracy, CA

Responsible for the production of glass beverage containers for the wine industry.

Supervised 30 union employees to ensure daily KPI’s were achieved.

Presented daily production results to management team during shift crossover meeting.

Conducted monthly safety training for production workers.

2017 – 2018 Production Manager, Parker Aerospace, Camarillo, CA

Managed 25 direct reports in the production and testing of aerospace components.

Standardized testing procedures reducing test by 15%.

Created a checklist for inspection of test equipment at the start of each shift, minimizing downtime by 20%.

Worked closely with the planning, purchasing, and customer service departments and other departments to prioritize work orders based on material availability and customer’s needs.

2012 – 2017 Production Supervisor, Optimum Design Associates, Pleasanton, CA

Supervise the production and testing of multiple complex electronic assemblies.

Implemented Electro-Static Discharge (ESD) control program for all production areas handling sensitive electronics.

Worked with software engineer to automate the process of printing part identification labels using the company’s ERP system, reducing labeling errors by 90%.

2009 – 2012 Sr. Electronics Technician, Schneider Electric, Livermore, CA

Created ESD control program and trained affected personnel on the hazards of electrostatic discharge.

Participated in the implementation of a companywide 5S initiative leading to higher levels of efficiency and a reduction in waste across the company.

Built new test fixtures for testing of power inverter boards increasing efficiency and reliability of the bench test.

Digitized work order form improving management’s ability to track labor and parts cost for each work order.

Performed component level troubleshooting and repair of power inverter boards from the field.

2000 – 2009 Jr. Process Engineer, Axcelis Technologies, Richmond, CA

Developed plasma characteristics for semiconductor dry etch systems. Plasma characteristics designed based on customer requirements.

Performed on-site process demonstrations for potential customers. Demonstrations lead to sales 50% of the time.

Worked closely with existing customers to provide support and new process solutions.

Notable customers included: Motorola, Hewlett Packard, Phillips, Applied Materials, and ST Microsystems.

All process data collected and analyzed for inclusion into the written report presented to customer.

CORE COMPENTENCIES

Production Management

Lean Manufacturing Implementation

Technical Writing

PC Literate (Windows, MS Office)

Technical Problem Solving

Employee Relations

Customer Service

Coaching/Mentoring

CERTIFICATIONS

Lean Six Sigma Green Belt

IPC-A-610 Certification



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