LYDIA CHRUPCALA
914-***-**** (C)
914-***-**** (H)
ad0t9w@r.postjobfree.com
QUALIFICATIONS & PROFICIENCY
Data-Entry Speed: 10,000 KPH Typing Speed: 60 WPM
Accomplished as an Administrative Data Entry Operator with at least 15 years of customer service experience. Consummate professional dedicated to making the lives of clients, associates & executives easier. Multitasking is another one of my assets which helps me to complete all necessary tasks - with or without a team.
Usefully skilled in WordPerfect, MS Word & Excel, Internet, cashiering, digital & manual filing, Gregg shorthand, Dictaphone, Mail Merge, Microfiche, QuickBooks, Appointment Manager, Goldmine, EPDS by Axiom, & more.
EDUCATION
WESTCHESTER BUSINESS INSTITUTE White Plains NY - AOS Degree
Secretarial Administration, Business, Accounting & Advertising. Dean’s List.
WESTCHESTER COMMUNITY COLLEGE JOBSTAR Program Valhalla NY - Certificates
Achieved Certificates for Integrated Applications for Today’s Office Environment & EFNEP Nutrition Program
Studied nutrition awareness as well as MS Excel, Word, Access, PowerPoint & Publisher.
EXPERIENCE
AllCity Label & Tag Co Inc New York NY - Secretary - F/T Temp (06/13/18 - 07/20/18)
Scan & print pertinent AOL emails. Pull files for emails so President can work on them.
Respond to customer & factory emails with attached confirmations, purchase orders, photos, etc.
Use Excel for confirmations, purchase orders & packing slips. Use Word for quote letters.
Answer & transfer phones: switch calls to night ring. Greet customers, email & fax invoices, etc.
HR BLOCK White Plains NY - Client Service Professional - Seasonal (01/10/17 – 04/09/17) & (12/22/17 – 04/17/18)
Greet visitors, handle their inquiries & keep them abreast of waiting time.
Schedule & update client visits & statuses on Appointment Calendar.
Handle transactions as well as close cash register at end of workday.
FISCHER & MILLER White Plains NY - QuickBooks Secretary - P/T Temp (11/20/17 – 01/19/18)
Create & post invoices, bills & credits in QuickBooks. Check meat price list.
Print invoices & credit memos for drivers to give to clients along with deliveries.
Handle checks, cash & receipts for client payments, plus fuel costs for truckers.
Enter phone orders written by myself & others. File invoices signed by clients.
LOUGHLIN AGENCY White Plains NY - Legal Secretary & Data Entry Operator - Temp (10/06/16 – 12/30/16)
Secretarial: With WordPerfect, create bills, ownership titles, agreements & contracts.
Screen & forward calls to appropriate legal staff. Distribute letters, use postage meter.
Data Entry: Used Metis software to reconcile claims entered for returned treatment products.
KOHL’S DEPARTMENT STORE Yonkers NY - POS Associate & Cashier – Seasonal (10/23/15 – 12/30/15)
Pitch in for Christmas help & persuade customers to apply for & open Kohl’s charge accounts.
Perform even exchanges, handle cash, credit cards, gift cards & checks.
ASBESTOS CORPORATION OF AMERICA Yonkers NY – Administrative Assistant – Temp (05/15/15 – 05/21/15)
Use Word software to edit job proposals for asbestos removal projects. Cover phones.
Prep trifold poster boards for the Asbestos field workers. Update manual & virtual file data.
THE INTER-TECHNICAL GROUP Elmsford NY – Data Entry Operator with Admin Duties (08/18/1997 – 02/23/2015)
Enter & audit orders against original purchase orders. Process invoices for clients.
Batch-print picks & packing slips. Use MS Word to create Certificates of Compliance, etc.
Answer & transfer phone calls. Negotiate via phone & email with carriers for best contracts.
Schedule pickups by phone with carriers such as: FedEx, BAX Global, TNT, UPS & USPS.
Order carrier shipping supplies & organize them for quick & easy access. Use & update Goldmine.
Use UPS Ship machine & carrier websites to create shipping labels & schedule pickups.
Assist warehouse with shipping when short-staffed. Aid sales staff with samples to potential clients.
Format routine email letters for office-wide use, particularly shipping instructions to Asia team.
Enter inventory onto Excel spreadsheets after counts are completed by team workers & myself.
Manually & electronically file information. Research return mail: Amend databases accordingly.