Ashley Armstrong

Professional Summary

Results-oriented and multi faceted leadership and business development consultant with more than 10 years of experience working with various organizations to achieve their desired results. Expertise in restructuring organizations to be in alignment with their mission, vision and values. Demonstrated ability to collaborate with executive leadership to enhance organizational culture, effectiveness, collaboration and communication. Previous Clients: U.S. Department of Homeland Security, General Motors, Farmers Insurance, Chase Bank, Oracle and Vintage House. Work History

Organization Development/Design Consultant (1099-Contract) Nationwide, USA 08/2017 – Present

Client #1 Objective: Restructure the organization to align with the new CEO’s standards and vision for the organization.

Work Completed: (2-Year Contract)

● Assessed the current state of the business by utilizing the McKinsey 7-S framework model to identify gaps, bottlenecks and areas of opportunity.

● Determined the ideal organizational design by aligning the leadership’s vision with the mission and goals of the organization.

● Developed a change management plan that included the realignment of business processes, standardizing procedures, organizing people around core processes, reassigning roles and responsibilities, identifying support resources, defining management structure and operational support, and improving development systems (hiring, training, compensation, etc).

● Implemented the change management plan by establishing roll-out phases, communication plans, feedback groups and created strategic initiatives for tracking progress and productivity of the change.

Outcomes:

● Increased employee retention by 115% within two years of implementation.

● Revenue soared from $2M to $4.5M within two years of implementation.

ad0t9g@r.postjobfree.com

815-***-****

Richmond, CA 94804

Skills

● Results-oriented

● Organizational redesign

● Strategy identification

● Business function redesign

● Operational alignment

● Change management

● Polished facilitator

● High-level processing

● Team cohesion and effectiveness

● Asking the right questions

● Data collection and analysis

Education

08/2019

Trevecca Nazarene University

Nashville, Tennessee

Master of Arts: Organizational Leadership

● Graduated with 3.8 GPA

05/2019

Sonoma State University

Rohnert Park, California

Master of Arts: Organization

Development

● Graduated with 3.9 GPA

05/2017

Blackburn College

Carlinville, Illinois

Bachelor of Arts: Psychology

● Graduated Cum Laude

● Graduated with 3.7 GPA

● Member of Psi Chi

● Established a healthy organizational culture of communication, trust and respect in all levels of the organization. Client #2 Objective: Restructure two departments to function in alignment with the mission and goals of the organization.

Work Completed: (1.5-Year Contract)

● Collaborated with the leadership team to determine the vision and goals for the two departments.

● Partnered with another agency who completed the baseline analysis to determine the current state of the organization.

● Conducted research to assess the credibility of the second agency’s findings and made recommendations on adjustments.

● Developed a change management plan that included streamlining core business processes, role-mapping within each department, and restructured each employee department to maximize efficiency.

● Implemented the change management plan by establishing roll-out phases, communication plans, feedback groups, and created strategic initiatives for tracking progress and productivity of the change.

Outcomes:

● Productivity and efficiency increased by 65% within the first year of implementation.

● Aligning the two departments with the rest of the organization allowed them to work cohesively together to deliver on their mission, vision and values.

Client #3 Objective: Create a 3-year, 5-year and 10-year strategic plan for one department within the U.S. Department of Homeland Security. Work Completed: (6-Month Contract)

● Assessed the current state of the department by utilizing the McKinsey 7-S framework model to identify gaps, bottlenecks and areas of opportunity.

● Molded the strategy attributes based on the core values, vision and mission of the department.

● Developed a strategy map by determining frameworks and strategic priorities.

● Enhanced the strategic plan by evaluating business goals, KPIs and business initiatives.

● Facilitated workshops with employees to discuss roll-out phases and to gather feedback.

● Presented the strategic plan to leadership to gather feedback and establish a timeline for implementation.

Outcomes:

● Developed a 3-year, 5-year and 10-year strategic plan that the department was satisfied to move forward with implementing.

● Enhanced the department culture by establishing open communication and realignment about the goals, mission and values.

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