Case Manager Family Service

BRITTANI KELLY

P 561-***-**** E *******************@****.*** A Jacksonville, FL

EXPERIENCE EDUCATION

National Youth Advocate Program

Family Service Counselor / Case Manager

August 2022 – Present

● Completed Assessments, Case Plans, Judicial Reviews and other reports

● Coordinated cases with supervisors, team members, providers, Department of Children and Families and attorneys as needed.

● Prepared case/status reports and make recommendations/ testify at courts or other prescribed bodies regarding reunification.

● Provided support to children, caregivers, and family members to the assured stable placement and timely achievement of permanency.

Farah and Farah

New Case Coordinator

September 2020 – August 2022

● Order medical and billing records, police reports, and other supporting documentation in preparation of retainment.

● Composes and types routine correspondence; proofreads and edits various documents.

Buffalo Wild Wings

Server / Cashier / Host

December 2018 – September 2020

● Ensured a pleasant dining experience and quality service through impeccable guest service and knowledge of the menu.

● Provided trainings to new-hires, including; servers, cashiers, and hosts

University of North Florida

Jacksonville, FL

May 2016- July 2020

Bachelor’s in Criminal Justice

Minor in Gender Studies and Philosophy

SKILLS

● PROFICIENT IN MICROSOFT OFFICE

● LEADERSHIP AND TEAMWORKING

● STRONG ORAL AND WRITTEN

COMMUTATION

● EMOTIONAL INTELLIGENCE

● CRITICAL THINKING

● CASE MANAGEMENT

● PROBLEMS SOLVING AND DECISION

MAKING

● COMMUNITY RESOURCES

VOLUNTEER WORK

Friend of Foster Children

● Clerical assistance

● Clothing closet assistance

REFERENCES AVAILABLE UPON REQUEST

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