Freddy Zambrano

linkedin.com/in/freddy-zambrano-businessdevelopment6079b0174

Summary

Orlando, FL.

Ambitious and responsible worker looking to build a stable career, so I can move up to management position where I can exhibit my leadership skills to help better the work environment.

Experience

Health Insurance Customer Service Representative TelePerformance USA, INC.

Recommend insurance policies to fit the needs of individual clients and generate sales, serving existing clients to make sure their insurance needs are met, Prospecting skills, Meeting sales goals, Motivation for sales, Product knowledge, Organizational skills, Attention to detail, Strong communication skills.

Sept 2023 -

Employee’s Health Insurance Supervisor Albertson Electric Corporation

Mar 2022 – Apr 2023

Serving existing clients to make sure their health insurance needs are met, recommend insurance policies to fit the needs of individual worker, reviewing applications for eligibility to ensure they meet all program requirements, processing applications and ensuring accurate data entry into computer systems, determining eligibility for government or private health care programs based on income levels and, household composition.

Eligibility Specialist Tetra Tech

Sep 2021 - Dec 2021 (4 months)

Reviewing applications for eligibility to ensure they meet all program requirements, Processing applications and ensuring accurate data entry into computer systems, Conducting outreach activities such as publicizing new programs to the community, Coordinating with other departments to ensure that applications are processed in a timely manner, Providing information about eligibility requirements and program rules and regulations to clients, Determining eligibility for government or private aid programs based on income levels, household composition, assets owned, debts owed, etc.,

Eligibility Specialist Robert Half

Apr 2021 - Sep 2021 (6 months)

Reviewing applications for eligibility to ensure they meet all program requirements, Processing applications and ensuring accurate data entry into computer systems, Conducting outreach activities such as publicizing new programs to the community, Coordinating with other departments to ensure that applications are processed in a timely manner, Providing information about eligibility requirements and program rules and regulations to clients, Determining eligibility for government or private aid programs based on income levels, household composition, assets owned, debts owed, etc.,

Health Insurance Customer Service Representative TTEC

Sep 2018 - Dec 2020 (2 years 4 months)

Recommend insurance policies to fit the needs of individual clients and generate sales, serving existing clients to make sure their insurance needs are met, Prospecting skills, Meeting sales goals, Motivation for sales, Product knowledge, Organizational skills, Attention to detail, Strong communication skills.

Life Insurance Recruiter and Trainer RagiantaInsurance Agency

Jun 2018 - Sep 2018 (4 months)

Assist in the formulation of targets goals for teams, answer questions from staff and provide guidance and feedback.

Health Insurance Agent Florida Blue

Jan 2017 – Dec 2022

Recommend insurance policies to fit the needs of individual clients and generate sales, serving existing clients to make sure their insurance needs are met, Prospecting skills, Meeting sales goals, Motivation for sales, Product knowledge, Organizational skills, Attention to detail, Strong communication skills.

Customer Service Specialist Combined Insurance

May 2017 - May 2018 (1 year 1 month)

Provides service to clients’ changing insurance needs by selling life, health, and disability insurance, Compiles lists of prospects, Develops a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation, Obtains underwriting approval by completing application for coverage, Completes coverage by delivering policy, planning future follow-up visits, and evaluations of needs, Provides continuing service by providing direct deposit forms, processing changes in beneficiary, and analyzing policy loan applications, Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Life Insurance Agent Primerica

Jan 2017 - May 2017 (5 months)

Recommend insurance policies to fit the needs of individual clients and generate sales, serving existing clients to make sure their insurance needs are met, Prospecting skills, Meeting sales goals, Motivation for sales, Product knowledge, Organizational skills, Attention to detail, Strong communication skills.

Courier-Driver. DHL Express

Jun 2016 - Jan 2017 (8 months)

Operate company vehicles weighing between 10,001 and 25,999 pounds, deliver packages with courteous customer service, perform a variety of duties within the store, including set up, operation and routine maintenance of in-house equipment.

Repairer

Jun 2015 - Jun 2016 (1 year 1 month)

Handyman

Education

Universidad Nacional Experimental Simón Rodríguez-Venezuela Bachelor of Business Administration BBA in Venezuela, Business Administration and Management, General 2006 – 2010.

Licenses & Certifications

Life, Variable Annuity & Health Insurance License - Florida Department of Financial Services. (W375519) Issued Dec 2016 - Expires Aug 2025

•OSHA 10-HOUR Construction Industry Course CareerSafe.

Issued Oct 2022.

•First Aid CPR AED. Heartsaver.

•Issued Oct 2022.

Skills

Communication (written and verbal), Time management, Prioritization and problem-solving, Independence, Research, and analysis, Organization, and planning, Customer service, Attention to detail, Professionalism, Phone Etiquette, Discretion.

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