Happandeep Kaur Sidhu

Winnipeg, MB R*P 431-***-**** ad0t79@r.postjobfree.com

Professional Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

Accounts Payable and Accounts Receivable

Cycle Counting

Budgeting and Cost Control Strategies

Payroll Administration

P&L Administration

Hiring and Onboarding

POS Inventory System Operation

MS Office

Soft Skills: Self starter, Problem Solving, Risk Management, Multitasking, Teamwork

Work History

Operations Supervisor, 09/2021 - Current

The Brick – Winnipeg, MB

Assisted in recruiting, hiring and training of team members.

Promoted positive customer experience through day-to-day supervision and management of retail facility.

Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Updated aging AP/AR reports based on daily audits.

Managed payroll data entry and processing for hourly employees to comply with predetermined company guidelines using Kronos.

Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Achievements include Store of the Year 2021, Quarterback of the Year 2021, Store Pinnacle award for 2022.

Customer Service Representative, 02/2020 - 08/2021

The Brick – Winnipeg, MB

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered constant flow of customer calls with minimal wait times while performing multi-tasking skills.

Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up/deliveries.

Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

Led store to win major marketing events at the national level by being on top in velocity contests.

Successfully became first employee of the store to win team member of the month award 4 times in a row and Operations Team member of the year award during 1st year of employment.

Promoted to Operations Supervisor position just after 1.5 year of employment with the company due to strong work ethic and Organizational skills

Fulfillment Associate, 09/2018 - 01/2020

Amazon – Brampton, ON

Followed procedures at all times for personal and team safety.

Received and reviewed new orders, located requested merchandise and promptly initiated processing.

Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.

Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.

Received recognition in short span of time for maintaining highest productivity while keeping quality errors to zero or as minimum as possible.

Education

College Diploma: Accounting And Finance, 08/2018

Sheridan College Institute of Technology And Advanced Learning - Brampton

Completed Coursework: Marketing/Business Communications/General Accounting/ Human Resource Management/Accounting Software/Financing

Contact this candidate