Security Officers Services
Resume:
CLARENCE HAGINS
Safety and Security
Selma, TX **154
*************@*****.***
Looking for opportunities to continue enhancing my supervision & management skills and also improve abilities to grow with the company. I’m Authorized to work in the US for any employer. WORK EXPERIENCE
Field Supervisor
GardaWorld Security Services
San Antonio TX July 2021 to Present
Performing Citywide Patrol Visits on few sites, Using company vehicle and Supervising several accounts with overnight shifts, working directly with Garda Management on staff hiring, training, scheduling, patrol task and oversight security team. Covering open shifts, patrolling properties, and checking security officers uniforms. Responsible for reporting all discrepancies of accounts, taking pictures of loss Or damages, overlooking security officers' reports. Making sure clients receive proper services from site supervisors and security officers. Documenting daily use of patrol vehicle mileage, gas card use, property scan points and handling solicitors or trespassers.
Site Manager
Allied Universal Security Services,
San Antonio, TX July 2019 to June 2021
Account Managing 400hrs a week of security services @ Conduent (Government Card Services), Supervising Front Desk & Security Office, Covering open shifts, Scheduling employees, training new security officers for the site, Coaching/Counseling staff’s behavior, Reviewing & Monitoring CCTV to verify incidents, Handling Access Badge Control and Deactivating access card. On call 24hrs for all security breaches, Limiting Visitor Volume and Enforcing Mask Wear & Social Distancing. Overseeing 24hrs Parking lot patrol documentation of all daily activities & incident reports on site, and patrolling interior/exterior grounds. Using Excel, Microsoft words, Teams and Outlook email communicating with the management and senior directors on updates. Escorting Important Visitors and signing-in contractors. Enforcing rules and regulations of the company, making sure clients get the best security services needed. Site Supervisor
U.S. Security Associates, Inc.
San Antonio, TX March 2014 to July 2019
In Charge of 24hrs 7 days a week Armed Patrol Security for two buildings @ Stream 1560 Cable Ranch. Patrolling parking lots and watching six gates for Air Force Federal Credit Union and WELLS FARGO. Making sure all reports are submitted to security management and having good communications with building property management. Duties are scheduling, covering shifts and training armed patrol security officers & supervising posted guards for both buildings. Security Dispatcher
U.S. Security Associates, Inc.
San Antonio, TX March 2011 to March 2014
Security Dispatcher @ San Antonio Water System working the Command Center, monitoring cams, protecting & observing all 300 sites. Dispatching security patrol officers for all emergencies, reporting loss & damages, filling out IR, and conducting foot patrol interior/exterior. Escorting clients /Gardas /delivery staff on site, patrolling building perimeter, controlling lobby visitors and Implementing company's policies. Sgt./ Site Lead
Allied Universal Security Services,
San Antonio, TX June 2009 to April 2011
In charge of 24hrs Armed Security Patrol #105 @ VIA Metropolitan main station. Site lead for Kel-Lac Park & Ride, Ingram, Randolph, and San Pedro when it was under construction. Covering shifts, supervising the sites, crime deterrence, writing reports, checking out all VIA Parks & Rides. Keeping solicitors off property, reporting gang activities and notifying Transit P.D. for all emergencies.
Armed Security Officer
Executive One Protection
Palm Desert, CA April 2008 to June 2009
Armed security protecting & keeping the area safe, responding to all emergencies @ Coachella Homes.Crime prevention, deterrence, writing reports, and conducting foot or bike patrol around the perimeter. Keep gangsters off property and notify Sheriff Dept. for any gang activities. Armed Patrol Supervisor
Bower Security
Palm Desert, CA
January 2007 to April 2008
Patrolling and Supervising activities @ Las Palmas Neighborhood in Palm Springs and also Responding to all burglary alarms from ADT & Command Center dispatch calls on all properties/accounts we patrol. Issuing parking citations for illegal parked cars, notify Police for disturbance & all emergencies. Responsible for gate lock ups, detain TRESPASSER, watching over million dollar homes & projects in the community. Director of Security and Safety
Boyd & Associates
Palm Desert, CA August 2006 to January 2008
Account Manager handling 540hrs @ JFK Hospital, In-charge of security & safety staff, implementing rules & regulations, Supervising 20+ Officers, scheduling & managing all shifts for security needs, also involves clerical duties. Documentation of incident reports, & monthly summary, On-Call 24hrs, 7 days a week for all emergencies. Public Safety & Security Officer
White Memorial Medical Center
Los Angeles, CA October 2005 to August 2006
Dispatcher twice a week typing reports, sending security officers to all emergency situations, and Public Safety & Security Rover three times a week conducting patrols and giving breaks to all posted security officers.
Enforcing hospital policy & performing crowd control. Respond to stay calls, patient medications, restraining psychiatric patients and report writing all incidents. Post Commander
International Service, Inc
Los Angeles, CA August 2002 to October 2005
Loss Prevention Manager, enforcing rules & regulations @FEDEX POCA City of Industry Station. Documenting all theft activities, reviewing cams, monitoring, investigating, preventing loss and crime. Supervising 6 guards, covering shifts, scheduling and training security guards. Office Assistant Manager
Towers Reprographics, Inc
Century City, CA July 2001 to July 2002
Performing clerical jobs and answering phones @ Kaye Scholar Law Firm. Making copies, performing filing and in-charge of helping new associates with office supplies. Facilitated station workshops on faxing, mail deliveries, data entry, and set up meeting conference. Lobby Console
Guard System, Inc
Los Angeles, CA January 2000 to July 2001
Safeguarding front lobby desk & controlling elevator access to all 56 floors @ Citibank Tower. Maintaining DAR and IR reports, keeping visitor logs and conducting searches on all guests. Monitoring all elevators & parking lot cams and providing customer service to all clients. PART-TIME JOBS
2yrs with BALLY’S TOTAL FITNESS, selling Gym membership and training. 2yrs with RGIS, conducting audits and official count for items in the store and storage. 2yrs with GAMEKEEPER selling monopoly board games, chess sets, dungeons and dragons, showing strategy games.
1yr with ADT door to door sales, selling the cams and alarm system. EDUCATION
High School Diploma MAY 1995
Northwest High School Indianapolis - Indianapolis, INDIANA Associate of Arts degree In Progress
Pasadena City College -
Pasadena, CALIFORNIA
SKILLS
• CUSTOMER SERVICE (10+ years)
• DATA ENTRY (10+ years)
• KEYBOARDING (10+ years)
• CLERICAL (10+ years)
• BILINGUAL (2 years)
• First Aid / Cpr Certification / AED
• Loss Prevention / Security
• Armed Patrol & Citywide Site Visits
• Management / Supervision
• Computer Skills
• Front Desk / Surveillance / CCTV
• Microsoft Powerpoint / Windows 10
CERTIFICATIONS AND LICENSES
Driver's License
Security Guard License
Security Commissioned Officer
ADDITIONAL INFORMATION
SKILLS & ABILITIES
Microsoft Words & Excel / Basic Computer Skills
Data Entry / Bilingual / Building Safety Patrol / Fitness Trainer Customer Service / Marketing Sales / Supervision & Management
10 key and 30 WPM Typing
Fitness Trainer and Boot Camp Coordinator
Club Bouncer (Doorman) & Bodyguard
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