ANITA BUENO

*** ****** ** 720-***-****

Denver, CO ad0t59@r.postjobfree.com

CAREER OBJECTIVE

To gain full time employment in the customer service industry that will benefit from my strong customer orientation and ability to resolve problems to ensure customer satisfaction. SUMMARY OF QUALIFICATIONS

● Computer Proficiency

● Accurate Cash Handling

● Highly Motivated

● Problem Solving

● Dependable

● Resourceful

● Customer Oriented

● Organizational Skills

● Detail oriented

● Team player

● Sales & Retail Sales

● Point-of-Sale System

EXPERIENCE

Telemarketing

● Did all guest relations duties as required

● Made out-going calls to sell merchandise

● Did customer service duties at Service Desk

● Completed cash, credit card, debit and check transactions on daily basis

● Coordinated new events and projects as requested by Management Staff

● Helped train new employees

● Completed all tasks in a timely manner, worked as a team player to ensure 100% Customer Satisfaction.

● Helped update and set-up daily, weekly and monthly calendar of events Cashier/Customer Service

● Helped customers with purchases, credit card renewal, etc.

● Completed all tasks in a timely manner

● Worked with team members to ensure 100% customer satisfaction

● Opened and closed cash drawers daily

● Stocked shelves and completed all inventory

● Answered incoming calls and resolved issues for child support services Manager

● Trained new employees on all aspects of Auto Parts

● Hired and terminated employees on as needed basis

● Opened and closed store and reconciled all cash drawers

● Did inventory and ordered supplies and merchandise on daily basis

● Completed all other tasks as required

WORK HISTORY

CUSTOMER SERVICE /DISPATCH BLUE RIBBON HOME WARRANTY LAKEWOOD 2018-PRESENT

Customer Service Representative SMI Inc. Denver,CO 2015-2017 Receptionist The Crawford Law Centre Denver, CO 2012 Sales Representative Promo Reader Service Denver, CO 2011 Telemarketer Emperion Marketing Denver, CO 2010

Cashier/Customer Service Family Dollar Denver, CO 2010 Flagger Thoutt Brothers Denver, CO 2009-2010

Manager Checker Auto Parts Store Denver, CO 2008

Beauty Advisor Walgreens Denver,CO 2013

Customer Service Rep Intellisource Denver,Co 2014 EDUCATION

Computer & General Office Skills training Class (GOST) Bayaud Enterprises Denver, CO Career Ready Colorado Certificate, Silver Denver Human Services Denver, CO Optical Technician Certification Cambridge College Aurora, CO High School Diploma John F. Kennedy High School Denver, CO

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