Salesforce Developer

Location:

Houston, TX

Posted:

November 03, 2023

Contact this candidate

Resume:

Name: Osmanuddin Mohammed

Certification: SALESFORCE PLATFORM DEVELOPER 01 CERTIFIED

SALESFORCE ADMIN 201 CERTIFIED

Phone number : 737-***-****

Email ID : ad0t4z@r.postjobfree.com

PROFESSIONAL SUMMARY:

•Around 10+ years of experience in information technology with experience in all the phases of SDLC(Analysis,Design,Development,Administration,Testing, Implementation and Support) in various software Applications using Salesforce (CRM) and Mainframe.

•Experienced with retail, manufacturing, service, Finance, Banking, Insurance industries business needs and blending them with the package-based solutions to meet all the variety of IT needs of each customer.

•Good Experience in dealing with the functionalities related to the Sales Cloud, Service Cloud and Marketing Cloud.

•Having 7plus years of experience in Salesforce Configuration, Development, Production support, Design, Business Analyst, Sales, Service, Marketing and Community Cloud, LWC, Omni Studio,Vlocity and CPQ

•Experience with Salesforce.com CRM technology as an admin and developer. Worked in various project environments like Customer Portal, E-commerce website, Healthcare.

•Hands-on experience on SalesForce.com developer toolkit (force.com IDE), Triggers, Visual Force Pages, data migration and working knowledge of Apex classes, Controllers, SOQL & SOSL.

•Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships.

•Experienced in admin modifications like Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.

•Experience in working with Marketing Tools Apttus, DocuSign and Draw loop

•Experience customizing Sales Cloud, Service Cloud, Community cloud and Financial Force.

•Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact and Opportunity, Products

•Experience in working on Lightning component & Lightning Web component.

•Good experience in working on Eclipse IDE, Visual Studio with Force.com Plug-in for writing business logic in Apex programming language.

•Extensive experience in lead, case management web-to-lead, Web-to case, Email-to-case.

•Installed Apps from AppExchange, Configured and maintained user Security Permissions in compliance with organizational needs.

•Coordinated with business user’s and pricing team to gather requirements for CPQ implementation.

•Proficient in using Salesforce OmniStudio to design and create omnichannel experiences that seamlessly integrate across web, mobile, social, and other digital touchpoints.

•Worked on Salesforce CPQ pricing using list, cost/marked.

•Worked on Apttus CPQ configuration and integration.

•Made enhancements to Apttus CPQ (Configure Price Quote) tool, shopping cart by adding new fields. Run batches in order provided to project changes by following the instructions provided by Apttus.

•Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.

•Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.

•Strong experience in the HLS domain, specializing in OmniStudio (formerly Vlocity) and healthcare in salesforce.

•Experience in web technologies including HTML, XML, CSS, JavaScript and SOAP.

•Involved in Developing Lightning pages using Aura, implemented lightning Controllers, Components using Lightning Design system (LDS) for Lightning Community builder.

•Experience in working with client specific solutions like Salesforce.com Sandbox deployments, Force.com IDE, Visual Studio, Eclipse IDE, SOQL, SOSL and various production environments.

•Experience in Software Testing Projects, SQL Server.

•Using Copado tool for push the code to one environment to another environment

LexisNexis, (Infosys)Remote

Sep 2021 to till now.

Sr. Salesforce Developer

Responsibilities:

•Worked on various Salesforce.com Standard objects like Accounts, Contacts,Tasks, Cases, Reports and Dashboards.

•Worked on Sales and Service cloud.

•Expertly integrated Omnistudio with existing Salesforce solutions, ensuring seamless data flow and a unified view of customer information across the organization.

•Agile Development Methodology was followed for the implementation.

•Managed Salesforce integration with existing systems and third-party providers.

•Developed various Custom Objects, Tabs, validation rules, formula fields.

•Worked on Lightning components and Lightning web components.

•Implemented custom Cascading Style Sheets (CSS) for Visual force pages.

•Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

•Designed, Developed & deployed various LWC, Lightning components,APEX Classes, Triggers, Test methods, Visualforce pages & also various Schedule, Batch and Future based Apex classes to implement the custom functionality. Developed triggers which added automatic templates to fire to the respective users.

•Used Community cloud to build deeper relationships with customers to provide better service and assist them through online.

•Developed end-to-end customer journeys using OmniStudio's intuitive visual interface, orchestrating interactions, actions, and decisions to drive engagement and conversions.

•Worked with Salesforce.com Sales cloud sharing model, user management, workflows, assignment rules, validation rules, records, dashboards and Reports. Architected solutions to meet business needs mostly within the Salesforce.com Service Cloud.

•Created many Lightning Components, Lightning web component and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.

•Involved on creating Lightening pages using Aura, implemented lightening Controllers, Components using Lightning Design System for Lightning Community Builder

•Expertise in Development of applications in SOAP and Restful Web Services using.

•Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.

•Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.

•Experience in building reusable UI components and pages with Lightning component framework.

•Conducted performance tuning and optimization of Omnistudio to enhance system responsiveness and reduce load times, resulting in increased productivity and better customer service.

•Experienced in creating Lightning pages inside Lightning Community Builder.

•Developed various angular components and reusable modules throughout the development lifecycle.

•Worked on UI/UX of the application by translating design from mockups to HTML/CSS.

•Provided guidelines to integration teams for inflow and outflow of data of SFDC application.

•Created relationships among objects using Lookup and Master-detail relationships.

•Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

•Created Apex methods for the Lightning controller to perform DML operations.

•Conducting market research for finding out the consumer requirement, arranging consumer forums, conducting customer questionnaires, etc., for exact analysis of consumer needs, and assisting in product development as per results obtained from the research.

•Leveraged OmniStudio's capabilities to personalize engagements based on customer behaviors, preferences, and demographics, resulting in an increase in customer satisfaction.

•Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.

•Performed data cleanup and/or Data migration to/from salesforce.com.

•Experience on high-availability, fault tolerance, and auto-scaling in AWS Cloud Formation.

•Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

•Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.

•Created workflow rules and defined related tasks, email alerts, and field updates.

•Developed several Custom Reports & Dashboards that are used by Business users and Managers.

•Involved in various user stories and worked with the QA team to test in various sandbox environments and update fields in Production.

•Written Apex Test classes to Unit test Apex classes before moving to Production.

•Created and maintained the documentation for Design, Migration and Integration.

•Deployed applications from Sandbox to Production.

•Using the Copado tool for pushing the code from one environment to another environment.

Environment: Saleforce.com platform, Apex Language, Visual force Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightning design system (LDS),

Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Copado,Eclipse IDE Plug-in, Windows XP.

JCI( Johnson Controls International) (Infosys)Houston, TX.

Jan 2021 to Aug 2021

Sr. Salesforce Developer

Responsibilities:

•Worked on various Salesforce.com Standard objects like Accounts, Contacts, Opportunities, Leads, Campaign, Events, Tasks, Cases, Page layouts, Validation rules, Profiles, Roles, Workflows, Record Types, Reports and Dashboards etc.

•Worked on Community cloud.

•Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

•Involved in deploying the AppExchange applications and integrating with third party applications.

•Created interactive guided paths within OmniStudio, guiding users step-by-step through complex processes, reducing errors, and improving user confidence.

Administered and monitored the company's Salesforce CRM application.

•Created new custom objects, assigned fields, custom tabs, components, custom reports.

•Created custom Reports based on business needs and associated them to Dashboard.

•Customizing Company Profile, Security Controls and Communication Templates of the organization as per the organization requirements.

•Designed, Developed & deployed various APEX Classes, Triggers, Test methods, Visualforce pages & also various Schedule, Batch and Future based Apex classes to implement the custom functionality. Developed triggers which added automatic templates to fire to the respective users.

•Demo the worked tickets to the SQA team and the Business team and work on any bugs that populate from testing.

•Work with other team members on-site and off-shore and mentor them in case of difficult fixes.

•Work on Cases assigned in Salesforce which have requirements other than enhancements/ development work.

•Work on Lightning component & Lightning Web component.

•Worked on Apttus CPQ configuration and integration.

•Made enhancements to Apttus CPQ (Configure Price Quote) tool, shopping cart by adding new fields. Run batches in order provided to project changes by following the instructions provided by Apttus.

•Worked on Apttus CPQ (Configure Price Quote) tool, shopping cart.

•Implemented CPQ System to improve user experience in the Quoting process using Salesforce.

•Used Changesets and ANT Migration Tool to deploy code from Sandbox to Sandbox or Sandbox to Production. Before migrating code, the code difference check is done using WinMerge.

•Utilized Workbench to query and migrate both data and metadata in and out of the Production and Sandbox Environment. Also made use of Apex Execute to call and execute Apex Jobs and REST Explorer to perform various REST API Services.

•Customized Omni-Channel and Omni-Channel Supervisor in various Sandboxes. This involved setting up the Service Channels, Routing Configurations, Presence Configurations, Presence Statuses and Omni Queues which aid in handling the Omni routing.

•Wrote Apex classes, developed Visualforce Pages and worked on the maintenance and development support for various Wiley requirements.

•Developed Workflow Rules, Email Alerts, Email Templates and Process Builder to implement the business logic.

•Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.

•Configuration of the Salesforce.com Platform including Custom Objects, Workflow Rules, Validation Rules, Roles, Profiles and Permission Sets.

•Created Page Layouts to organize fields, custom links, related lists, custom feed views and Visualforce pages on the record pages.

•Evaluate data entry, import processes and ensure proper data quality standards along with Apex Data Loader

•Worked on building Custom Record Pages in Lightning.

•Environment: Saleforce.com platform, Apex Language, VisualForce, Apex Triggers, Java, Eclipse, Visual Studio, Apttus CPQ, Data Loader, Rest API, Service Cloud, Sales Cloud, Developer Console, Force.com, Single-Sign-On, lightning components, lightning bundle, lightning pages, GitHub, Jenkins.

Verizon (Infosys), Alpharetta, GA

Sep 2017 to Dec 2020

Salesforce developer

Responsibilities:

•Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.

•Worked on Sales and Service Cloud.

•Agile Development Methodology was followed for the implementation.

•Managed Salesforce integration with existing systems and third-party providers.

•Developed various Custom Objects, Tabs, validation rules, formula fields.

•Implemented custom Cascading Style Sheets (CSS) for Visual force pages.

•Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

•Used Community cloud to build deeper relationships with customers to provide better service and assist them through online.

•Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.