Sharon Felkel

Hartsville, SC

ad0t2q@r.postjobfree.com

+1-843-***-****

Highly skilled and motivated individual with excellent time-managment, multi-tasking and so seeking a position and offering superior clerical, observation and customer service skills. 22 years of experience performing general administrative and clerical duties, ensuring the highest level of quality, efficiency and accuracy.

Work Experience

Legal Assistant

Stanton Law Firm - Hartsville, SC

May 2022 to Present

• Legal Assistant to Attorney, Alex Stanton with regard to all Property Injury Cases, Domestic Cases, Civil Miscellaneous Cases, and all Federal Court Cases.

• Assist with operation of switchboard as well as greeting clients, and scheduling appointments.

• Assist Attorney with interview and intake of Clients.

• Prepare letters, statements for attorney’s fees and costs, Lawsuit Pleadings and Discovery material and filing and service of documents to appropriate Court, Attorneys and Judges.

• Correspond with Insurance Adjusters regarding Claims Front Desk Receptionist

Excel Gymnastics Academy - Hartsville, SC

October 2021 to April 2022

• Maintain all front desk clerical duties; greet students and parents, answer all telephone calls, upload announcements and respond to messages on social media sites.

• Advise all new students and parents of the benefits our classes offer, as well as dates and times of availability. Ensure the appropriate forms are completed for enrollment.

• Enroll students in the proper class depending on their age and previous gymnastic experience. Keep an accurate record that our classes do not exceed our recommended limit.

• Ensure that tuition is paid monthly and process payments to the appropriate student’s account and maintain an Excel balance sheet which reflects which payments are current or overdue.

• Schedule private lessons and evaluations for our coaches.

• Maintain cleanliness of the gym and equipment.

Chiropractic Assistant/Receptionist

Palmetto Wellness & Injury Center - Hartsville, SC June 2021 to August 2021

• Managed the receptionist area, including greeting patients and checking in patient's arrival times.

• Scheduled appointments by telephone and in-person with patients.

• Entered patient's information into system; personal, contact information, prior and present medical history and ensured it was updated as needed.

• Verified patient's insurance, requested authorizations when necessary, requested medical records for patients and ensured they were received promptly.

• Collected payments for services rendered.

• Collected and documented patient's weight, height, blood pressure, heart rate and temperature.

• Assisted doctor with chiropractic treatment, including electrostimulation with heat packs, traction and therapeutic neck and back exercises.

• Performed Surface Electromyography (SEMG) on patients to determine to the extent of muscle tension the patient was experiencing.

• Performed Range of Motion testing on patients.

• Interacted with attorneys and prepared narratives for personal injury patients upon completion of therapy.

• Reconciled register, prepared daily deposits and ledgers. Legal Secretary

Bledsoe Law Firm - Hartsville, SC

August 2010 to March 2019

• Managed the receptionist area, including greeting clients, answering multi-line call, scheduling appointments, hearings, depositions, mediations and trials.

• Maintained all domestic and criminal cases, including meeting with clients, preparing and filing of pleadings, motions, orders, discovery and related correspondence.

• Prepared Wills, Living Wills and Power of Attorney documents and filed accordingly.

• Interviewed clients regarding Social Security Disability denials. Prepared and filed reconsideration appeals, submitted medical record evidence and related correspondence on behalf of client within time- sensitive deadlines.

Customer Service Rep

Stingray Boats - Hartsville, SC

May 2002 to October 2008

• Assisted customers with technical issues, complaints and suggestions by phone or email and documented all information into our data base for future reference.

• Received and entered parts orders for our entire dealer base. Followed up that orders were billed and shipped promptly and correctly.

• Assisted in the review and approval of warranty claims. Calculated time for labor expenses and entered into data base to be processed for payment.

• Reviewed CSI (Customer Service Index) surveys and contacted each individual customer concerning their satisfaction of our products and services.

• Filled in as Switchboard Operator, when needed.

Legal Secretary

McBride Law Firm - Hartsville, SC

August 1998 to February 2002

• Managed and maintained office, due to being only employee. Responsible for all basic office tasks, such as answering phone, taking messages, scheduling appointments, filing, faxing, ordering supplies, responding to emails and greeting clients.

• Interviewed clients and prepared files.

• Transcribed from dictation all personal, legal and business documents and letters.

• Prepared all legal documents, such as, deeds, wills, power of attorneys, divorce and custody documents. · Prepared loan closing documents and assisted attorney in the closings.

• Responsible for financial duties, including taking money from clients, making deposits, writing checks for disbursements for filing fees and fees associated with loan closings. Also responsible for balancing Attorney's bank trust account.

• Responsible for my payroll and calculating my withheld taxes for each quarter.

• Attended Federal Court cases with attorney, when needed.

• Responsible for housekeeping of office.

Education

Technical College in Medical Billing & Coding

Florence-Darlington Technical College - Florence, SC May 2007 to April 2010

High school diploma

Hartsville High School - Hartsville, SC

August 1993 to May 1997

Skills

• Interviewing

• Paralegal

• Litigation

• Legal drafting

• Legal research

• Document review

• Writing skills

• Clerical experience

• Research

• Legal case management

• Phone etiquette

• Filing

• Administrative experience

• Organizational skills

• Transcription

• Data entry

• Westlaw

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