Customer Service Communication Skills
Resume:
Jeremiah Maynor
Greenbelt, Maryland 20770
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PROFESSIONAL SUMMARY
Motivated professional, willing to take on new challenges as needed. Ensures all work is completed in a neat and organizational manner. Demonstrate effective communication skills and the ability to listen attentively. Desire to work in an organization that is willing to channel my skills in an effective manner which will increase their overall profitability and growth.
Human Relations
Loyal, positive attitude, ensure customer satisfaction, good sense of humor, teat co-workers and customers with dignity and respect.
Work-Related
Dedicated to my assigned work, can work independently or with a team, complete tasks in a timely manner, follow company policies/procedures, ensure all work is completed before leaving shift.
General
Responsible, able to multi-task, committed to service with a smile, will work hard to get the job done, love to go to work, motivated to learn new tasks, maintain confidentiality.
PROFESSIONAL EXPERIENCE
Andrew's Air Force Base
Suitland, Maryland
Stocker
07/2011 - 11/2011
Received and counted stock items, and record data manually or using computer. Pack and unpack items to be stocked on shelves. Store items in an orderly and accessible manneron store floor. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
Hilton Hotel
Silver Spring, Maryland 20910
House Keeper
06/2009 - 03/2010
Responsible for the general cleaning and upkeep of guest rooms and other assigned areas. Emptied trash, dusted furniture and vacuumed the floors. Make beds and restocked items when needed. Cleaned bathrooms and restocked linen. Wiped down showers, cleaned mirrors, toilets and sink. Swept and mopped the floors. Cleaned hallways and shampooed carpets when needed. Ensured customers received excellent service.
Howard University
Washington, DC 20060
Cleaned the facility daily and ensured appropriate sanitation procedures. Emptied trash, washed dishes including pots. Swept and mopped the floors. Greeted customers in a professional manner when encountered. Made sure all work areas were kept neat, cleaned and sanitized. Put all materials and inventory back in their designated areas before leaving for the day.
Giant Food, Incorporated
Greenbelt, Maryland 20770
Customer Service Attendant
10/2006 - 03/2007
Bagged grocery items at the register. Assisted patrons by loading purchased items into cars for customers. Ensured satisfactory customer service for all patrons. Collected carts from the parking lots and returned to the store for customer use. Received shipment and restocked shelves when needed.
Education
Ballou High School
1992-1996
Employment HIstory:
Wendys 2011-2014
-Cashier/sandwich maker
-Preparared and served hot food to every customer
-Product knowledge (whats in the food/ allergies/ calories)
Armani Exchange 2014-2016
-Brand ambassador
-Top sales associate
-Reached/exceled my saling goal
-Clientle growth
-Product knowledge
-Stylist for men and women (making pieces hit)
-Helped with the changing of the mannequins
-Marketing ( markdowns )
Childrens Place 2016-
-Sales lead
-Leading my team to be excellent (letting my associates know what needs to be completed)
-Parents/customers recieving the best customer service
-Dressing the children mannequins
-Selecting styles for customers
-Completing opening/closing duties
-Responding to a customers needs in a quick time
-Making sure product is fully stocked on the floor
-Product knowledge
-Marketing (hardmarks, changes in the window presentaion )
-Loss Prevention (reporting found tags, being aware of the surroundings)
-Sales goal (to always reach our gaol from the day to month)
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