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Customer Service Communication Skills

Location:
Lanham, MD
Salary:
11/3/2023
Posted:
November 03, 2023

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Resume:

Jeremiah Maynor

*** *******, ***. **

Greenbelt, Maryland 20770

240-***-****

ad0t1d@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated professional, willing to take on new challenges as needed. Ensures all work is completed in a neat and organizational manner. Demonstrate effective communication skills and the ability to listen attentively. Desire to work in an organization that is willing to channel my skills in an effective manner which will increase their overall profitability and growth.

Human Relations

Loyal, positive attitude, ensure customer satisfaction, good sense of humor, teat co-workers and customers with dignity and respect.

Work-Related

Dedicated to my assigned work, can work independently or with a team, complete tasks in a timely manner, follow company policies/procedures, ensure all work is completed before leaving shift.

General

Responsible, able to multi-task, committed to service with a smile, will work hard to get the job done, love to go to work, motivated to learn new tasks, maintain confidentiality.

PROFESSIONAL EXPERIENCE

Andrew's Air Force Base

Suitland, Maryland

Stocker

07/2011 - 11/2011

Received and counted stock items, and record data manually or using computer. Pack and unpack items to be stocked on shelves. Store items in an orderly and accessible manneron store floor. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.

Hilton Hotel

Silver Spring, Maryland 20910

House Keeper

06/2009 - 03/2010

Responsible for the general cleaning and upkeep of guest rooms and other assigned areas. Emptied trash, dusted furniture and vacuumed the floors. Make beds and restocked items when needed. Cleaned bathrooms and restocked linen. Wiped down showers, cleaned mirrors, toilets and sink. Swept and mopped the floors. Cleaned hallways and shampooed carpets when needed. Ensured customers received excellent service.

Howard University

Washington, DC 20060

Cleaned the facility daily and ensured appropriate sanitation procedures. Emptied trash, washed dishes including pots. Swept and mopped the floors. Greeted customers in a professional manner when encountered. Made sure all work areas were kept neat, cleaned and sanitized. Put all materials and inventory back in their designated areas before leaving for the day.

Giant Food, Incorporated

Greenbelt, Maryland 20770

Customer Service Attendant

10/2006 - 03/2007

Bagged grocery items at the register. Assisted patrons by loading purchased items into cars for customers. Ensured satisfactory customer service for all patrons. Collected carts from the parking lots and returned to the store for customer use. Received shipment and restocked shelves when needed.

Education

Ballou High School

1992-1996

Employment HIstory:

Wendys 2011-2014

-Cashier/sandwich maker

-Preparared and served hot food to every customer

-Product knowledge (whats in the food/ allergies/ calories)

Armani Exchange 2014-2016

-Brand ambassador

-Top sales associate

-Reached/exceled my saling goal

-Clientle growth

-Product knowledge

-Stylist for men and women (making pieces hit)

-Helped with the changing of the mannequins

-Marketing ( markdowns )

Childrens Place 2016-

-Sales lead

-Leading my team to be excellent (letting my associates know what needs to be completed)

-Parents/customers recieving the best customer service

-Dressing the children mannequins

-Selecting styles for customers

-Completing opening/closing duties

-Responding to a customers needs in a quick time

-Making sure product is fully stocked on the floor

-Product knowledge

-Marketing (hardmarks, changes in the window presentaion )

-Loss Prevention (reporting found tags, being aware of the surroundings)

-Sales goal (to always reach our gaol from the day to month)



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