Team Member Customer Service

Ibrahim Yasar

Date of birth: **/**/**** Nationality: Turkish Gender: Male Phone number:

+90-541******* (Mobile) Email address: **************@*******.*** Address: Fetih Caddesi / Siyavuşpaşa Mahallesi BAHCELIEVLER, Torun apartmanı 89/9, 34182, ISTANBUL, Turkey (Home)

20/03/2022 – CURRENT Istanbul, Turkey

SALES ASSISTANT MIGROS

Migros Virtual Market, Turkey's first virtual market application since 1997, is Turkey's largest and most widespread food e-commerce site.

My responsibilities including these;

Management of the entire operation, which includes the preparation of orders and their distribution to the customer. Business or Sector Transportation and storage Department Virtual Market Sales Address Atatürk Mah. Turgut Özal Caddesi ATASEHIR/ISTANBUL, No:7, 34758, istanbul, Turkey Email ********@******.***.** Website https://www.migroskurumsal.com/

01/11/2021 – 01/02/2022 Samsun, Turkey

ORDINARY SEAMAN LIDER

1. I quit my job because Russia invaded Ukraine.

2. The route of my ship was between Russia and Turkey. 3. My duties include maintaining, operating and equipping cargo handling equipment, and launching and salvaging lifeboats and life rafts.

Business or Sector Transportation and storage

Address Esentepe Mah. Milangaz Cad. Unluer Sitesi- Kartal / İstanbul / Turkey, No:46 F Blok D:1, ıstanbul, Turkey Email ****@*********.*** Website https://www.lidergemi.net/ 01/05/2020 – 01/10/2021 Istanbul, Turkey

CHIEF WAITER SEYIDOGLU GIDA

1. welcoming and seating guests,

2. taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks. 3. training new waiters

Email ****@*************.***.**

01/02/2019 – 01/05/2020 ıstanbul, Turkey

HEAD WAITRESS LAYALE SHAMIYE

1. Serving food and beverages in a professional manner with high levels of customer service 2. Setting and cleaning tables and service areas

3. Dealing with customer complaints

4. Checking with customers to ensure that they are enjoying their meals and take action to correct any problems 5. Escorting customers to their tables

6. Explain how various menu items are prepared, describing ingredients and cooking methods 7. Informing customers of daily specials.

WORK EXPERIENCE

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Driving Licence: AM

Driving Licence: B1

Driving Licence: B 12/07/2021 – 12/07/2031

01/10/2017 – 01/01/2019 istanbul, Turkey

3D CAD DESIGN SPECIALIST SINBO HOME APPLIANCES

1. Design and draw products with CAD programs

2. Collaborated with other designers

3. Making prototype with 3D Printers

4. Testing prototypes

5. Making copyright and license research for new products Business or Sector Manufacturing Department DESIGN AND R&D Address Yakuplu Mah. Dereboyu Cad. Beylikdüzü / İstanbul, No:10 İç Kapı No:1 Email ****@*****.***.** Website http://www.sinbo.com.tr/en/about-sinbo

Link https://youtu.be/bmWuLz69DvI

01/08/2019 – 01/09/2021 Turkey

ASSOCIATE DEGREE Bilecik Seyh Edebali UNIVERSITY

Address Turkey Website https://www.bilecik.edu.tr/mainEN Field of study Fine arts, Fashion, interior and industrial design Final grade 2,8

01/02/2014 – 01/08/2018 Turkey

HIGH SCHOOL DIPLOMA IMMIB ERKAN AVCI M.T.A.L

Address Turkey Field of study Fine arts, Fashion, interior and industrial design Final grade 88/100 Mother tongue(s): TURKISH

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction ENGLISH C2 B1 B1 B1 B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user Siemen's NX CAD Adobe (Adobe Photoshop, Adobe Illustrator, Adobe Lightroom, Adobe Indesign, Adobe Premiere) Autocad Fusion Catia Solidworks MS office Outlook Zoom Z-suite Key Shot Blender 01/06/2021 – 01/10/2021

STCW

After 4 months of seaman training that include first aid training,general exams,swimming,rescue operations and fire training I received STCW certification.

EDUCATION AND TRAINING

LANGUAGE SKILLS

DIGITAL SKILLS

ADDITIONAL INFORMATION

DRIVING LICENCE

CERTIFICATIONS

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Walking in nature

Sketching

Drawing

Making Models using any type of material

3D drawing with many software, especially Solidworks Photo editing with Photoshop

Skills Awareness (of myself and others)

Caring about other people

Collaborating and working well together with others Comforting people when they need it

Clear communication skills

Conflict management and resolution skills

Constructive feedback (ways people can improve)

Diplomacy (handling affairs without hostility)

Empathy for others

Encouraging and inspiring people to do their best

Flexibility in thinking and operating style

Humor and lightheartedness

Inspiring and motivating others to active greatness Mentoring and coaching team member

Nonverbal cues and body language

Patience when dealing with others

Public speaking and presentation skills

Respect for everyone, no matter who they are

Sensitivity toward the preferences and wishes of others Socializing skills

Being good at team building and at building trust

Tolerance and respect for team members

HOBBIES AND INTERESTS

COMMUNICATION AND INTERPERSONAL SKILLS

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