STACIE MARIE BELL

ad0t0x@r.postjobfree.com

210-***-****

San Antonio, Texas 78239

WORK EXPERIENCE

Administrative Assistant, Receptionist

NAAS Division, Inc. (North American Aircraft Services), San Antonio, Texas 78216

June 2008 - August 2009

•Front Desk Customer Service Representative handling employee and customer needs

•Handled and directed all customer and employee phone calls using multi line phone system

•Admin to Vice President including data entry, scheduling and accounting

•New hire employee processing

•Ordered, issued and maintained company uniforms

•Ordered and organized office supplies

Human Resources Assistant, Receptionist, Sales & Marketing Assistant

Sino Swearingen Aircraft Corporation, San Antonio, Texas 78216

January 2006 - May 2008

•Administrative Assistant for Human Resources Vice President and Managers

•Using multi-line phone system, handled over 300+ employees and client needs and complaints

•Called to schedule interviews, call backs, and handled rejections with empathy and compassion

•Employee health benefit education classes, meetings, and health benefit data entry

•Sole FAA security check in point; Maintained security airport badge inventory

•Daily mail sorting and postage for employees

•Billing check requests and requisitions; Kept company resume log

•Updated phone directory, made copies, sent, retrieved and delivered faxes

•Ran the company merchandise store and maintained office supplies

•Spoke with employees for database updates and data entry projects for aircraft engineers

•Paycheck processing & distribution; Recruiting, hiring and termination process

•Filing and organization of 300+ personal employee files

•Spoke with interested customers by phone and in person about our aircraft, scheduled appointments for them to come see the aircraft and answered any questions they had

•Sales & Marketing Customer Service Representative; Sales & Marketing Rep for the

2006 NBAA (National Business Aviation Association) in Orlando, Florida

Teacher Assistant

Celebration Covenant Church, Frisco, Texas 75034

May 2005 - December 2005

•Responsible for the care of eighteen 1-2 year olds; Communication with parents

•Created & taught daily curriculum; Created charts, crafts and bulletin board designs

•Handled all parent communication by phone and in person with compassion and empathy including escalated calls and concerns about their children and the school

•Daily attendance; Daily opened, cleaned and closed the classroom

Medical Records, Dictation & Data Entry Clerk

University of North Texas Health Science Center, Fort Worth, Texas

June 2004 - April 2005

•Dictation for Doctors using ProVox Software

•Handled calls to doctors and nurses to help edit their dictation of a patient's file

•Filed & organized thousands of hospital medical records

•Data entry; Sorted paperwork and labs; Daily mail and fax sorting; Copier maintenance

Office Coordinator, Legal Assistant, Receptionist

Law Offices of Jack Paul Leon, San Antonio, Texas 78215

August 2001 - May 2004

•Trained in phone etiquette, client service, employee support, organization and efficiency

•Front desk receptionist and client hospitality including all follow up phone calls, scheduling, and handled escalated client complaints and client needs regarding their specific case

•Showed compassion for high end clients going through extremely difficult circumstances

•Multi-line phone system directing calls to appropriate lawyer, taking lengthy and detailed messages; acting as office's sole Notary Public; Data entry

•Typed court documents, letters, memos, dictations and proofreading

•Maintained client files; Made staff lists; Archived Files;

•Called Attorneys to maintain their schedule, called court to schedule hearings; called Judges and Attorneys to set up monthly lunches

•Sorted mail; Faxes; Large volume court copy jobs; Created and managed all client files

•Daily opened & closed office; Office equipment troubleshooting and repair

Claims Administrator, Receptionist

David K. Young, Consulting, San Antonio, TX 78230

October 1999 - August 2001

•Handled the needs of all clients and the scheduling of all accountants by phone and in person

•Opened the Office; Filing; Experience with DOS

•Balanced 401(k) Plans for various companies; Organization

•Entered and Approved Insurance Claims & Receipts; Data Entry

EDUCATION

James Madison High School, San Antonio, TX 78247

Graduating Class of 1999

SKILLS

•Proficient in Microsoft Office Suite; 45 wpm

•Organized and detail oriented with years of clerical experience

•Accounting and budgeting experience

•Detail oriented with excellent customer service

•Excellent telephone, typing, writing and communication skills

•Strong computer and problem solving skills

•Editing and proofreading experience

•Ethical, compassionate, professional and dependable with empathic social skills

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