Health Care Customer Service

CURRICULUM VITAE

Ms. Rosalia Ndayambekwa Tyapa

Erf 2958, Filystine Street, Soweto Windhoek

Mobile +264-*********/814455757, E-mail; ***********@*****.*** PERSONAL PROFILE

Date of Birth : 20 February 1971

Nationality : Namibian

Marital status : Single

Driving License : Code BE

Language : English, Afrikaans, Germany, Oshiwambo & Heroro With a strong Academic background, excellent communication skills and a good working understanding. Very enthusiastic, open-minded and am good with everyone, friendly and delight to be around, this will be making my work easily also good quality services I can render to the patients. To administration of the patients, monitoring the client’s conditions by Temperature, Pulse, respirations and weight and recording all transactions accurately. I try to keep my work fun to cheer up my clients and really try to be patient because some elderly people can pose challenging behaviour due to presenting conditions. I looking forward to take up career as nursing. EDUCATIONAL BACKGROUND

2020 D’expert Healthcare Institution

Qualification Certificate in Auxiliary Nursing

Mr2009 Labour skill Solution

Qualification Certificate in Customer Service

1994 Namibia Broadcasting Corporation (NBC)

Qualification Certificate in News, Current Affairs and Basic Radio Operations

1993 Educational Promoters Namibia

Qualification Diploma in Computer Secretarial

Key Skills

Health care: Communication, Physical observation, Dressing and Hygiene, experience in health care medication, motivation, patience, Compassion and time service and community service, hardworking, loyal and management, Safeguarding, Identify, prevent risk and time hazards. Employment Profile

Provide Private Personal Health care

Mr. Ernist Elskamp – (Cancer Patient)

9/2020 – 3/2021

Stein street 62

06406 Bernburg

Germany

• Assessing health care need and provide appropriate care

• Basic observation, measure and record vital signs to ensure detection and deteriorating patient

• Administration of prescribed medications

• Dressing pressure sore and transporting him e,g (to doctor follow up)

• Attending to hygiene

• Support with meals and managing food and diet

Name of the Company : Radio Energy/ 100fm (July 1996 – Sept 2020) Position : Receptionist/Officer Administration/ Radio present and Finance assistant

Job Function : Reception duties including Screening calls, Scheduling Appointments, keep record confidential information

: Handling petty cash and report to finance manager

: Process bills, receipts and other documents. Assisting for audit where necessary.

: Doing sales with contracting clients for Payments and

: Dealing with Company Couriers of sending /receiving

: Advert booking and make sure if materials available

: To assist and provide overall driver.

Name of Employer : NBC, Oshakati (August 1995 – march 1996) Position : Radio Presenter/ Producer

Job Function : Producing and editing dramas & Educational programs

: Interview and hosting of talk show

: Open-line shows

Name of Employer : Electronic Engineering (Jan 1994 – June 1995) Position : Officer Clerk

Job Function : Maintain efficient filling system

: Report writing, faxes memos, module letters and other learning

: Recording all account related book

I enjoy playing cycling, reading, gardening and I like travelling. Other interests including gospel music and art, like drawing and painting. I also have knowledge and experience in care giver.

References available upon request

Contact this candidate