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Customer Service Account Manager

Location:
Irvine, CA
Posted:
November 02, 2023

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Resume:

Sabrina Siah

Irvine 925-***-**** ad0sxb@r.postjobfree.com

EDUCATION

FULLERTON COLLEGE FULLERTON, CALIFORNIA 2020-PRESENT SKILLS

Salesforce CRM and Pardot DiVinci Pro video Creator Figma Microsoft and Google Suite Fluent in Mandarin PROFESSIONAL EXPERIENCE

PRUDENTAL LABORATORIES SANTA ANA, CALIFORNIA

Account Manager 2023–Present

Conducted outbound sales calls to prospects, effectively communicating the value of products and services.

Closed sales deals, consistently meeting quarterly sales targets, resulting in 15% increase in revenue.

Collaborated with the customer service team to provide and understand customer needs, recommending appropriate products and services.

Continually updated CRM system with accurate and detailed sales activity data for effective sales tracking and forecasting.

Generated 10 new accounts monthly

GENERAL NUTRITION CENTER SAN CLEMENTE, CALIFORNIA Store Manager (Part time) 2021–2023

Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff scheduling.

Achieved consistent sales growth by implementing effective marketing strategies, conducting and regular sales training.

Successfully managed inventory levels to ensure product availability, minimize stockouts, and reduce carrying costs.

TUROPIUM CHICAGO, ILLINOIS

Influencer and Talent Coordinator 2021-2022

Conducted talent scouting and evaluated potential influencers based on audience demographics, content quality, and engagement metrics.

Negotiated and executed contracts, including terms and deliverables, to secure partnerships with influencers and maximize campaign impact.

Coordinated influencer marketing campaigns from inception to completion, including brainstorming concepts, setting campaign objectives, and tracking performance.

Monitored social media channels and engaged with influencers and followers to build brand loyalty and foster community engagement.

Created Reports and analysis on campaign performance, including reach, engagement, and conversions, to optimize future influencer strategies.



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