Customer Service Representative
Resume:
JESSE FUENES
. **** W.Windrose DR. Phoenix, AZ ** 85029
. ad0sst@r.postjobfree.com
Interested in a Remote Customer Service Representative Postion
Education
Devry Institute of Technology 1982-1984
Phoenix, AZ
Diploma of Electronics
Six months after I graduated they came out with an Associates Degree.
Achievements/Award
●Made Dean's list at Devry
●Made the 95%Tech Award from Toshiba America
Work Experience
ADVANTAGE SOLUTIONS
Aug 2023 Current
Irvine, CA 92618
Home Center Reset Associate for (Home Depot) - Safety Team.
●Responsible for Bay completion.
●Assemble and replace damaged steel shelving
●Create Displays and merchandise products according to Plan-o-Gram.
●Place price signs on new Steel shelving.
●Place safety bolts where needed as well as magnetic L bolts.
StoreHere
Aug 2022 thru March 2023
Glendale, AZ 85301
Property Manager-
●using five softwares programs,
●SSM Software,
●Call Potential,
●Builder Trend,
●Goal Tracker, and
●Teams,
●Did two locks checks daily,called on delinquent customers, Did Auction Process procedures and cleaned storage units and painted as needed for curb appeal.
Arizona Storage Inns East Mesa
2018-2022
Mesa, AZ 85205
Property Manager- Daily Duties were Running over 28 monthly Reports every month, Reservations, Count petty cash, Goal Tracker, Bank Deposit, Do two daily lock checks, Call delinquent customers, cleaned and prepared units before rentals, Did Auction Process on units after 31 days.
●Vacancy from 60% to 92%.
●Had the best reviews in my area.
●Was the second highest in accounts receivable my 1st year.
Store America
2017-2018
Fountain Hills, AZ 85268
Relief Manager- Daily Duties were Running Reports, Reservations, Count petty cash, Bank Deposit, Do two lock checks, Call delinquent customers, Cleaned property.
Public Storage
2016-2017
Phoenix, AZ
Relief Manager- Daily Duties were Running Reports, Reservations, Count petty cash, Goal Tracker, Bank
Deposit, Do two lock checks, Call delinquent customers, Cleaned property.( Changed appearance of six
properties, repaired door locks and gates, broken down for six months)
Greenway Mini Storage
2015-2016
Phoenix, AZ
Assistant Manager - did up keep on the grounds, had the units ready for rent and also did front desk daily
task, Cleaned office. (Learned three storage software programs)
Lloyds Landscaping
2015-2015
Phoenix, AZ 85019
Backhoe/Skidder Operator - -ASU Alumina Foosball 31 year tradition
Main backhoe, /skidder operator for site showed up for the first day, (took charge of using backhoe/skidder
for the first time) Dug four volleyball Quarts four foot deep Irrigated with water until it became muddy for
Coed volleyball, then refilled volleybali quarts and relented grass seed.
J&R Accessories and Much More (Build my wife store) 2013-2015
Glendale, AZ 85301
Owner/Builder - Installed metal shelves on both east and west walls and center metal shelves with glass center if the main store.
●Design and build Cinderella's castle, where she has tea Parties.
● I also installed glass jewelry shelves the are daisy chain together with Power for lights and
●mounted fourteen watch containers
that hold 36 watches in each.
●Intalled Security cameras,
●set up network printer, scan and copy.
●Store location is 5748
W. Glendale Ave. (passed all city codes and permits)
Care Giver for my Dad 2
2012-2013
Phoenix, AZ 85019
Care Giver -Took care of my dad he was 88 when he Past away.
Office Equipment Specialist
1997-2012
Phoenix, AŻ 85019
●
Owner/ /Technician - -Sales, Service, Supplies. Sales and Purchasing of Equipment, which where returns from leasing companies, I Delivering and setting up Equipment and Providing Service when needed.
●Installed Digital Equipment.
On network for Copy, Scan, Print, Fax on Selected used digital equipment by looking at the maintenance cycle reports that where performed by the technician as well as service calls completed between preventive maintenance cycles.
US office Equipment
1996-1997
Tempe, AZ
Service Manager - Managed new Equipment from Panasonic Corporation from Chicago, Stacked 80 cpm
digital copiers to 15cpm in warehouse. Along with making sure parts and supplies were ready. Responsible
for coordinating Sales manager and Dispatching Service Department and having Demo floor ready with
Equipment for sales team, also kept track on how long techs were at calls.
Copyrite Business Equipment
1992-1996
Phoenix, AZ
Service Manager- - Job description routed all calls for seven technicians and made sure parts and supplies
were ready. Responsibilities for Dispatch and Demo floor had Equipment for sales team,
●kept track on how long techs were at calls.
●Made sure Technicians had complete cardstock with supply's and parts
●Made sure Parts Room was completely stocked for Sharp, Konica, Panasonic, Mita.
Copyright Bussines Equipment
1988-1992
Hermiston, Oregon 97838
Service Tech- -service eight high schools, five middle schools and six elementary schools including University
of Lagrande Oregon and all Boise Cascades offices,
●Went to Toshiba America
●Received the 95%Tech award from Toshiba America.
●Learn to use operations manual and flow charts as well as time operation of copy process
●Responsible for maintaining copiers, according to
manufacturers yield and specifications and keeping up on car stock with parts and supplies.
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