Lauren Lowery

404-***-**** • ad0srq@r.postjobfree.com

OBEJECTIVE:

Highly motivated professional seeking a challenging position with a diverse company where I can effectively utilize my communication skills, computer, technical, and recruiting skills that will contribute to the growth of the company. EDUCATION:

Bachelor of Arts in Business 2013 - 2016

Georgia State University; Atlanta, GA

Summary of Qualifications:

• Comprehensive knowledge of customer service, interpersonal communication, and management techniques.

• Excellent listening and teambuilding skills with attention to performance enhancement and employee development.

• Proven innovative problem solver.

PROFESSIONAL EXPERIENCE:

Grub Truck; Atlanta, GA 12/2019 - Present

Human Resource Manager .

• Develop training materials and performance management programs to help ensure employees understand their job responsibilities.

• Recommends benefits programs to management by studying employee requirements, trends, and developments in benefits offered by other organizations.

Ensure the organization’s compliance with local, state, and federal regulations.

• Supporting all HRIS systems (needs analysis, research, design, testing, quality control, deployment, training, and administration) and human resources end users in the use of HRIS applications and desktop tools (recruitment, personnel performance evaluation, and document management systems and software).

• Supporting all HRIS systems (needs analysis, research, design, testing, quality control, deployment, training, and administration) and human resources end users in the use of HRIS applications and desktop tools (recruitment, personnel performance evaluation, and document management systems and software).

• Program Administration being responsible for all aspects of various benefits program management including daily administration, funding, management reporting and a focus on continual improvement in the employee experience. Georgia Tech Hotel & Conference Center; Atlanta, GA 03/2017 – 11/2019 Human Resources Coordinator

• Answer the human resources main telephone line and greet all individuals arriving at the human resources office. Respond appropriately to all requests.

• Completes forms I-9, verifies I-9 documentation, and maintains I-9 files.

• Actively identifying and resolving issues or opportunities for enhanced user experience and other HRIS integrations.

• Ensures compliance with USCIS Form I-9 employment eligibility verification; periodically audits forms I-9. Omni Hotels & Resorts; Atlanta, GA 03/2015 – 03/2017 Recruiter

• Create strategic recruiting strategies including, internet e-recruitment, job boards, career fairs, referral networking, social media, actively participate in industry networking/sourcing communities (including universities) to leverage connections to recruit for current and future opportunities and running database searches.

• Coordinating with information Technology and the user community to identify areas of improvement, recommend changes and implement functional solutions for existing systems.

• Manage full cycle recruiting including sourcing, applicant testing, interviewing, presenting, and closing qualified candidates. Omni Hotels & Resorts; Atlanta, GA 07/2014 – 03/2015 Front Office Supervisor

• To understand the influence and importance of all departments on the Front Desk.

• Responsible for the training of new associates.

• Must be familiar with shift checklist and be able to run the desk in the absence of the Assistant Manager.

• Understand and be able to perform rooms control duties. Georgia Tech Hotel and Conference Center; Atlanta, GA 02/2012 – 07/2014 Front Desk Agent

• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

• Greet and welcome guests

• Answer questions and address complaints

• Answer all incoming calls and redirect them or keep messages. Georgia Department of Human Services; Jonesboro, GA 06/2007 – 08/2010 Executive Assistant

• Answer high volume calls in a curtesy manner by promptly assisting customers with questions or concerns.

• Produces information by transcribing, arranging, recording, editing, retrieving, copying, and transmitting text, data and graphics.

• Communicates in a positive and effective manner with executive staff, customers, and visitors.

• Managing the day-to-day operations of the office.

• Maintains customers confidence and protects operations by keeping information confidential.

• Contributes to the team efforts by accomplishing related results as needed. TECHNICAL SKILLS:

Microsoft office, Advanced Excel, Ulti-Pro, HRSmart, Icims, Taleo, kronos, Beekeeper, Courseline, I9 Tracker, I9 Intelligence, Timesaver, Aurico, EV5, Courseline, Wage Watch, Benelogic, E-Verify, First Advantage, Work Number, DocUSign, WePow, GoToWebinar, and ADP.