STACEY LITSEY

**** *** ***** **** *** Apt ** Newburgh, IN 47630 812-***-**** ad0srl@r.postjobfree.com PROFESSIONAL SUMMARY

Hands-on, task focused professional with strong communication skills leveraging valuable healthcare, telecommunications, collections and customer service experience. Follows procedures to assure consistent quality.

Maintains and ensures patient privacy and confidentiality.

Proficient in Microsoft Word, Excel and Power Point; Type 40 WPM.

Ophthalmic Medical Assistant Certificate.

CORE QUALIFICATIONS

Medical Billing Medical Office Medical Administrative Patient Registration Insurance Verification Managed Care (HMO, PPO, POS) Government Payers Third Party Payers HIPAA Compliance Reimbursement Systems

Medical Basics and Healthcare Claim Cycle Medical Charts Medical Terminology Basic Anatomy and Physiology Healthcare Settings Computer Systems and Software Applications for the Medical Office Healthcare Payers Records Management for the Billing Specialist Medical Practice Management Systems Introduction to CPT Introduction to ICD-9 Coding Greenway PrimeSUITE EHR / EMR RELEVANT WORK EXPERIENCE

US Bank, Owensboro, KY 11/2017 – Present

Loss Prevention Specialist

Handle physical claims, check and review reports, and customer accounts.

Make determinations on the application of insurance proceeds, and communicate with homeowners, adjusters, and mortgage brokers, in regards to pending claims.

Efficiently and accurately enter information into company proprietary systems. Stanton Optical, Evansville, IN 09/2016 – 02/2017

OD Technician

Electronically entered exam results and appointment information into patient medical records.

Verified insurance with patients and contacted insurance companies regarding claims and authorizations.

Answered phones, scheduled appointments, and faxed, filed and scanned documentation.

Obtained medical history, completed pre-test, noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, and amsler grid test, and neutralize old RX lenses.

Maintained patient charts, managed inventory, and maintained quality control standards. Rescare, Newburg, IN 02/2015 – 02/2016

Direct Support Specialist

Performed personal care tasks, and assisted with basic personal hygiene, grooming, feeding and ambulation.

Coordinated occupational and speech activities, and kept accurate documentation. Midwest Eye Care, Wabash, IN 10/2012 – 01/2015

Optical Technician

Maintained schedule, handled patient medical records, and performed pre-exams.

Managed eye care frame and Optometrist instrument inventory. Evansville State Hospital, Evansville, IN 10/2012 – 12/2013 Switchboard / Security Secretary

Processed routine inbound and outbound calls according to departmental policies and procedures.

Trained new employees and served as first point of contact for customers.

Compiled statistics for Security Department.

ADDITIONAL WORK EXPERIENCE

Wide Open West, Evansville, IN – Telephony Operations Representative 01/2008 – 01/2010 SIGECOM, LLC, Evansville, IN – Collections Representative / Customer Service 07/2006 – 08/2007 Stacie Litsey, (Cont.)

EDUCATION

Ultimate Medical Academy – Health Science Associate in Science Degree / Medical Office and Billing, 2015 Ultimate Medical Academy – Diploma / Medical Office and Billing Specialist, 2014

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