LR Lakesha Robinson

Painter, VA ***** 757-***-**** ad0sri@r.postjobfree.com

PROFESSIONAL

SUMMARY

Authorized to work in the US for any employer

SKILLS Laundry

Caregiving

Senior Care

Home Care

Tractor-Trailer

Driving

Meal Preparation

Vital Signs

Commercial Driving

Patient Care

Delivery Driver Experience

Certifications and Licenses

Self-Motivated

Flexible and Adaptable

PPE Compliance

Multitasking Abilities

Written Communication

Excellent Communication

Planning and Coordination

Attention to Detail

Critical Thinking

Problem-Solving

Organization and Time

Management

Teambuilding

Decision-Making

Active Listening

WORK HISTORY OWNER 01/2022 to CURRENT

Cleaner Than Clean Cleaning Service Painter, VA

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization. Created and monitored promotional approaches to increase sales and profit levels.

Optimized team hiring, training and performance.

Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Developed key operational initiatives to drive and maintain substantial business growth.

Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.

CUSTOMER SERVICE 07/2009 to 01/2023

Food Lion Cape Charles, VA

Office work,assisting customer & cashier,counting money,and housekeeping.

Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.

Logged work orders and change orders into Software database to track job status.

Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Investigated and resolved customer inquiries and complaints quickly. Recommended products to customers, thoroughly explaining details. Exhibited high energy and professionalism when dealing with clients and staff.

Delivered prompt service to prioritize customer needs. Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Trained new personnel regarding company operations, policies and services.

Trained staff on operating procedures and company services. Cross-trained and provided back up for customer service managers. DRIVER/OPERATOR 09/2020 to 08/2021

Titan America

Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels. Dropped and hooked trailers and changed configuration of equipment. Operated with safety and skill to avoid accidents and delays. Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Maintained daily, legible DOT log book and submitted corresponding documents.

Maximized load safety by balancing, securing and weighing products. Verified contents of inventory loads against Bills of Lading. Transported hazardous materials and oversized shipments without incident.

Invoiced, collected monies due and settled accounts with shippers each day.

Verified hazardous material product descriptions and determined any discrepancies in paperwork.

WAITRESS 08/2016 to 09/2020

Kelly's Pub

Waiting on customer and great customer service.

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Used cash registers and credit card machines to cash out customers. Kept server areas clean and stocked to increase efficiency while working tables.

Greeted new customers, discussed specials and took drink orders. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business. Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Bussed and reset tables to keep dining room and work areas clean. Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Folded napkins and prepared silverware sets to provide adequate supply for host station.

Stayed up-to-date on menu changes to help customers make food choices. Inspected dishes and utensils for cleanliness.

Checked identification for minimum age for sale of alcoholic beverages. PCA PERSONAL CARE ASSISTANT 07/2015 to 08/2016

Caring Touch Health Services

Taking care of the elderly

Assisted with daily living activities, running errands and household chores. Remained alert to problems or health issues of clients and competently responded.

Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Planned, prepared and served meals and snacks according to prescribed diets.

Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Transported individuals to events and activities, medical appointments and shopping trips.

Ran errands for patients, did shopping, and picked up other necessities. Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Documented residents' mental status, sleep and eating patterns in medical record books.

Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.

Assisted with dressing guidance, grooming, meal preparation and medication reminders.

Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Shopped for groceries regularly in order to keep house stocked with necessities.

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Changed dressings, bandages and binders to maintain proper healing and sanitary measures.

EDUCATION ged

Northampton High School

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