Caprice Castorena

ad0spy@r.postjobfree.com

Phone 408-***-****

Professional Summary

Highly skilled and accomplished Staffing Manager/HR Assistant with a proven track record of success in developing and implementing comprehensive operational strategies to support business goals. Adept at directing and training staff while effectively driving the execution of corporate objectives. Demonstrated ability to stimulate growth in targeted markets through the successful implementation of key projects. Exceptional communication skills, enabling coordination of overall operational efforts with management, clients, and internal departments. Proficient in various areas, including Recruitment, Client Relationships, Employee Relations, Dispute Resolution, Staff Development, Team Building, and Corporate Compliance Management. Known for providing outstanding customer service and administrative management, with expertise in recruitment for manufacturing, warehouse, and office environments. Establishes trust with applicants and customers, going the extra mile to create a positive candidate experience in HR/Administrative duties. Experience

Escrow Assistant, First American Title, San Jose, CA 2022-2023

● Assisted in the entire escrow process, including opening orders, inputting closing statement information, preparing documents, handling disbursements, and providing follow-up.

● Maintained regular communication with customers throughout the escrow process.

● Interpreted various agreements relevant to escrow closings.

● Utilized advanced technologies to facilitate escrow transactions and deliver exceptional customer experiences.

● Executed wire transfers with banks for seamless and secure transactions. HR Assistant, Kamet Precision Metals, Milpitas, CA 2021-2022

● Managed the full cycle of employee recruitment, ensuring the selection of highly qualified candidates.

● Developed and implemented comprehensive training and development programs.

● Oversaw the recruiting, hiring, onboarding, training, and termination processes.

● Administered employee benefits while maintaining compliance with relevant regulations and policies.

Assistant Branch Manager/Senior Recruiter, Milestone Personnel,San Jose, CA 2017-2021

● Collaborated with business and HR leaders to develop innovative staffing strategies that align with client needs.

● Provided effective leadership and coaching to a high-performing team of staffing professionals.

● Designed and implemented talent acquisition strategies, including employment marketing and branding initiatives.

● Leveraged diverse sourcing channels, such as social media, job boards, and internet sourcing, to identify, screen, interview, and hire exceptional candidates.

● Actively participated in career job fairs and recruitment events, establishing strong candidate pipelines.

● Managed weekly payroll processing and demonstrated expertise in collections on past-due accounts.

Branch Administrator/AR/AP, Safety-Kleen Systems, San Jose, CA 2009-2017

● Delivered exceptional customer service and provided office support and employee training.

● Oversaw data entry and verification of sales and hazardous waste documents.

● Ensured accurate and compliant documentation for hazardous waste manifestation and transportation, adhering to EPA regulations.

● Managed accounts receivable and purchase orders in SAP and Beacon systems.

● Cultivated strong customer relationships, ensuring responsiveness and fostering repeat business.

Customer Service Representative, Service Master All Care Restoration, San Jose, CA 2006-2009

Office Manager, Sealtech Caulking & Waterproofing, Inc., San Jose, CA 1998-2006

Skills

● Recruitment and Talent Acquisition

● Client Relationship Management

● Employee Relations and Dispute Resolution

● Staff Development and Team Building

● Corporate Compliance Management

● Customer Service

● Administrative Management

● Microsoft Excel, Word, SAP, BAP, Peachtree, QuickBooks, Acc Pac, Construction, PeopleSoft, Beacon