HILLARY A COOLEY

SKILLS

• Technical knowledge

Very knowledgable in PLC, ERP,

Scanworx, Dynaway, Cognex,

Microsoft office, Dozuki, & Smartsheet

•

• Programming

• Heavy machinery safety (LOTO)

• Safety processes and procedures

• Performance improvement

• Cash Handling

• Employee Evaluation

• Packing and shipping proficiency

• Staff education and training

• Quality control

• Sales expertise

• Troubleshooting skills

• Account management

Knowledgeable in USDA & SQF

audits

•

Understanding of how to streamline

procedures in order to boost

production rates, maintain equipment,

and advance employees.

•

Skilled at motivating, coaching, and

developing high-performing

employees.

•

Communicates well with partners and

vendors.

•

Strong facilitator with experience

working with co-management and

top-level leadership across

departments.

•

Manages functions, as well as

scheduling, logistics, and meetings:

always ensuring that important

projects and initiatives are always

followed up on.

•

Critical thinking and conflict

resolution are a top priority.

•

Moved from service industry into cheese manufacturing for a better work life balance and greater compensation, quickly learning and gaining new talents and trades. Found a better work life balance through Federal Industries, and am currently looking for a position to accommodate more time with my son. I would love to continue utilizing and learning skills throughout manufacturing while still spending time with him. WORK HISTORY

June 2023 - Current

Production Supervisor Federal Industries, Belleville, WI August 2018 - May 2023

Team Leader Grande Cheese Co, Juda, WI

• Resolved issues quickly to maintain productivity goals. Managed team of 15 production associates, overseeing productive production processes and meeting all deadlines.

•

Utilized prior knowledge of 5s, autonomous maintenance, and continuous improvement to assist all employees in a more consistent and clear workflow.

•

• Established clear priorities and production quality standards. Trained staff of direct labor employees to perform assembly and manufacture of steel sheets/parts.

•

• Managed internal operational standards and productivity targets. Achieved on-time shipments goal by empowering employees to continued success.

•

• Managed staff hiring, training and supervision.

• Oversaw loading and unloading of packages in warehouse. Set up and calibrated equipment to meet specific production requirements and tolerances

•

• Provided suggestions regarding quality assurance Cross-trained in multiple departments (Ricotta process & packaging, Mill Mix Mold, Sanitation, and Maintenance) opposite shifts, especially during the height of the pandemic

•

Mentored and coached associates on the direct link between revenue growth and customer loyalty, and modeled exceptional quality standards.

•

Responded to emails, voicemails, and written correspondence in a timely manner.

•

Preventative maintenance on machines in order to assess their progress, make adjustments, maintain the desired tension, quality, speed, and overall attainment

•

Oversaw a team of 8-20 packaging associates and coordinated all treatment and placement activities, including end of day, start up and sanitation SOP's and SSOP's

•

Demonstrated understanding of the company's mission, goals, culture, and mentored employees in achieving goals that were consistent with the company's core values

•

CONTACT

ALBANY, US 53502

608-***-****

ad0sps@r.postjobfree.com

Interpersonal and communication

skills are exceptional.

•

Strong business sense and

management skills.

•

Expert in the use, preventative

maintenance, and repairs of many

different machinery.

•

Dedicated to ensuring quality and

making the most of every day.

•

Great track record of dependability

and high quality work.

•

Thorough understanding of how to

streamline procedures in order to

boost production rates, maintain

equipment, and advance employees.

•

Strengths found through "Strength

finder" are Input, Includer, Relator,

Learner, and Strategic.

•

• "DI" in DISC profile assessment.

December 2009 - December 2018

Head Server Villa Pizza Brodhead, Brodhead, WI

Collaborated with facility support coordinators, maintenance, cheesemaker, manufacturing manager and plant manager to develop new design prototypes and training materials

•

Quickly became SME for Sanitation department as well as the Mozzarella Packaging department; In doing so, assisted OPS & FSS with new hire processing and training matrix plans

•

Designed skill blocks for each department and single handedly created their respecting SWIs through Dozuki.

•

Provided regular performance evaluations for their own personal development plans as well as for their annual raises

•

Developed open and professional relationships with team members, which aided in the quick resolution of issues and conflicts

•

Implemented new work processes that resulted in continued progress for attainment goals and overall associate retention.

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Assisted other leads in learning new process implementation and troubleshooting ERP challenges

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Ensured complete guest satisfaction at all times during the dining experience to promote customer satisfaction and a loyal base of business

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Verified up to $4000 in daily sales and accurately filled out closing paperwork

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Increased product sales by effectively designing new menus and training employees on effective salesmanship

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Walked guests through menu options while demonstrating an in-depth understanding of food, beverages, and ingredients

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Was in charge of informing new servers about menu items and restaurant standards

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• Oversaw and personally trained staff of 6-8 servers Handled guest complaints, informing and working with restaurant manager for resolutions

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Discussed menu items and dietary concerns, noted special requests, and suggested appetizers or other additional items to meet upsell goals

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Consistently met or exceeded sales targets with proactive promotional strategies

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• Graphic Design - Some college (No degree)

EDUCATION

January 2010

High School Diploma

Brodhead High School, Brodhead, WI

Contact this candidate