Leopoldo D. Isip, JR.

***** ****** ****., ***. ***, Canoga Park, CA 91304

ad0spi@r.postjobfree.com * 747-***-****

CAREER OBJECTIVE

Seeking a challenging position of an Operation and Marketing that gives me the opportunity to work on various departments like implementation, sales, promotion, development and also work on the relationship of the company with the customers and collaborate their accounts to meet the goals and objectives of the Marketing plans devised for the company.

OPERATION MANAGEMENT PROFILE

Project Management Operation Restructuring Marketing Excellence

Twenty years of experience overseeing business development, operations and implementation for building auxiliary (CCTV–Closed Circuit Television, FDAS–Fire Detection and Alarm System, Card Access, VEP–Video Entry Phone, Intercom, Paging, BGM-Background Music, TMS-Traffic Management System/Car Ramp, PABX, Structured Cabling and Hotel Locks and Energy Saving Device

Track record for accelerating revenue exponentially, building brand recognition, and systematizing operations to save money and improve time-to-market metrics. Hand-selected to lead major corporate initiatives for reputation as a problem solver, cross-functional team coordinator, consensus-builder, and driver of double-digit revenue and profit performance.

Exceptional technology acumen built and refined numerous databases to automate processes, improve accuracy, increase volume, and garner new accounts.

Hand-selected to lead major corporate initiatives for reputation as a problem solver, cross-functional team coordinator, consensus-builder, and driver of double-digit revenue and profit performance.

Operations Management Teambuilding & Leadership Multi-Site Operations

Strategic Planning Materials Management Quality Assurance/Control

Lean Manufacturing Purchasing & Procurement Mergers & Acquisitions

Spend Management Cost Reduction/Containment New Product Introductions

Consensus Building Global & Strategic Sourcing Budgeting & Forecasting

Negotiations Customer Relation Management Logistics Management

Process Redesign Just-In-Time Manufacturing Procedure Development

•Plan and manage the projects by monitoring and recording the production and job costs

•Maintain the project schedule and budget to ensure and meets the initial estimates

•Prepare weekly and monthly progress reports

•Attends all meeting from pre-bid, site survey, to close out.

•Responsible for the project management system for all assigned projects from the start of the projects through the closed projects.

•Complete the Project Close Out Report including all the changes in scope of works and all additional revenue opportunities.

Professional Experience

RITE AID

ASSISTANT STORE MANAGER (SEPT 2022 – PRESENT)

Coach,develop, and review staff performance and offer constructive feedback

Lead associates through the execution of company business objectives to drive sales, prevent shrink, be profitable, and provide a superior customer experience.

Collaborate with team leads on setting and achieving team-specific goals

Conduct regular counts to ensure accurate perpetual inventory.

Manually order product based on current trends, availability of new products and to meet customer needs.

Display merchandise to maximize purchasing appeal

Receive merchandise deliveries from vendors and Rite Aid distribution centers.

Interact with customers and resolve complaints or grievances

Analyze operating reports and make recommendations for improvement. Utilize scheduling software to complete the associate work schedule.

Assist the Store Manager with the operation of your store to maximize profitability.

Write sales and customer reports and make recommendations for improvements

Ensure the store opens and closes at the appropriate time.

Ensure proper procedures are followed for cash transactions and bank deposits.

WALGREENS

SHIFT LEAD (FEB 2022 – SEPT 2022)

Perform all required cash handling duties and ensuring that the stockroom and floor are ready for the business day.

Manage customer refunds, order voids, product return, price verification and modifications, cash drops to the safe, and make change available to cash register as requested.

Keeping the records of scanning errors, items not on file, and voids.

Deescalate and resolves customer’s issues and answers their questions to ensure a positive customer experience.

Supervising employees and assisting with tasks as necessary. Also assigning and covering meal breaks to meet the store needs.

Help the store on developing product displays including seasonal display, super structures, and promotional activities.

Ensure inventory counts on hand quantities are accurate (scan outs), including departments, overstock location, and stockroom.

Receiving all the truck and shipment orders.

Performing the truck load and helping putting items to the shelves.

Responsible for the pricing and have a proper signage displayed at the store in order to have an accurate product pricing.

Assists in maintaining good interior and exterior store environment by ensuring neat, clean, and orderly store condition and appearance.

Responsible for keeping the store keys for the opening and closing of store.

HOME DEPOT

DEPARTMENT SUPERVISOR (SEPT 2021 – FEB 2022)

Greets and receives customers in a welcoming manner.

Make sales through engaging to the customers and sharing product knowledge.

Provide a good customer service to assure customer satisfaction by assisting in purchase decision and directing customers to the products.

Down stocking all of the products to make the racks full and abundant .

Organizing and facing the aisles that is assigned.

Provides training for the jobs to the employees in order to improve their technical skills

Engages in the coaching of the associates for their development

Analyzes issues and provides the correct or appropriate corrective actions

Supervises the activities or works of associates within his or her area

Directly supervises the work activities of all subordinates, which has to do with planning, monitoring, and reviewing of the work

Provides appropriate input into disciplinary decisions related to the associates

Provides an input to the associates on the appraisal of their performances and makes recommendations on the promotion of associates in my area

ADT SECURITY

SECURITY CONSULTANT (NOV 2020 – SEPT 2021)

Manage sales, marketing, operations, and human resources initiatives with full P&L accountability.

Provide a Consultation to the clients regarding their needs and Suggest the best equipment

Attend and support Sales department on site survey, technical support and training on system.

Inspect / visit the project on site be sure that all is in good operation and on be ahead of time.

OUTSOURCE COMMUNICATION INCORPORATED

FIELD TECHNICIAN ( Feb 2020 – Oct 2020 )

Troubleshoots and repairs equipment to include(CCTV–Closed Circuit Television, FDAS–Fire Detection and Alarm System, Card Access, VEP–Video Entry Phone, Intercom, Paging, BGM-Background Music, TMS-Traffic Management System/Car Ramp, PABX, Structured Cabling and Hotel Locks and Energy Saving Device)

Inspects and tests all system in accordance with local, county, state, and federal mandated standards at contractually prescribed frequencies.

Responds promptly and appropriately to service problems/issues at customer locations, to ensure functionality of customers alarm systems.

Assists customers in resolving alarm system complaints/questions by evaluating the issue and working with the customer and appropriate Protection Net Center personnel.

Complete miscellaneous tasks as assigned by supervisors.

Ability to remain positive, constructive, and productive under conditions of urgency, ambiguity, and uncertainty (e.g., shifting priorities, and crises).

Gathers relevant information to diagnose problems and identify causes.

Recognizes relationships among issues, problems, or other factors (e.g., the situation, customer, equipment involved).

Makes sound decisions; exercises good judgment (e.g., decisions are logical and lead to substantive, meaningful progress on issues or problems).

Provide a Consultation for the best of the Projects.

ENHANCED TECHNOLOGY BUILDERS, INCORPORATED

Project Manager / VP Operation & Sales ( Jan 2013 – Jan 2019 )

Manage sales, marketing, operations, and human resources initiatives with full P&L accountability. Grew sales in 7 years and leveraged exceptional technology skills to save money and time through automation. Oversee all Ongoing projects, department, and all sales accounts. At peak, manage staffs of up to 100 including controller, supervisors, sales professionals, and hourly and seasonal employees.

Negotiated low-cost supplier contracts in line with foreign-based growth targets; generated $7M in first-year cost savings through global sourcing initiatives, business case development, corporate consensus-building, and cross-functional / geographical team coordination and development.

Cut inventory by more than half and improved on-time delivery to nearly 100% by consolidating, centralizing, and standardizing the distribution and purchase order process.

Saved approximately $7M in trade working capital on a $40M deal through skillful supplier negotiations incorporating inventory reduction measures, extended payment plans, and favorable freight terms.

Significantly improved quality control efforts and minimized losses incurred from damaged merchandise by reengineering procedures for returns and improving product inventory management processes.

•Provide a Consultation to the clients regarding their needs and Suggest the best equipment

•Attend and support Sales department on site survey, technical support and training on system.

•Prepares plans, layouts, and technical brochures for submittals in bidding.

•Conduct technical training for project engineer, sales agent, engineer, supervisor and installer.

•Over seeing company project operations and implementations

•Coordinate meeting with the management regarding status of project.

•Inspect / visit the project on site be sure that all is in good operation and on be ahead of time.

•Manage for preparation of project billing, checking of all as built plans and inspection of project.

•Manage for preparation of all project certificate and warranty, acceptance and turn-over of project.

•Prepares all after sales agreement and warranty of project.

OUTSOURCE COMMUNICATION INCORPORATED

FIELD TECHNICIAN ( Jan 2012 – Dec 2013 )

Troubleshoots and repairs equipment to include(CCTV–Closed Circuit Television, FDAS–Fire Detection and Alarm System, Card Access, VEP–Video Entry Phone, Intercom, Paging, BGM-Background Music, TMS-Traffic Management System/Car Ramp, PABX, Structured Cabling and Hotel Locks and Energy Saving Device)

Inspects and tests all system in accordance with local, county, state, and federal mandated standards at contractually prescribed frequencies.

Responds promptly and appropriately to service problems/issues at customer locations, to ensure functionality of customers alarm systems.

Assists customers in resolving alarm system complaints/questions by evaluating the issue and working with the customer and appropriate Protection Net Center personnel.

Complete miscellaneous tasks as assigned by supervisors.

Ability to remain positive, constructive, and productive under conditions of urgency, ambiguity, and uncertainty (e.g., shifting priorities, and crises).

Gathers relevant information to diagnose problems and identify causes.

Recognizes relationships among issues, problems, or other factors (e.g., the situation, customer, equipment involved).

Makes sound decisions; exercises good judgment (e.g., decisions are logical and lead to substantive, meaningful progress on issues or problems).

Provide a Consultation for the best of the Projects.

PING COMMUNICATION INCORPORATED

FIELD TECHNICIAN ( Jan 2010 – Jan 2011 )

Troubleshoots and repairs equipment to include(CCTV–Closed Circuit Television, FDAS–Fire Detection and Alarm System, Card Access, VEP–Video Entry Phone, Intercom, Paging, BGM-Background Music, TMS-Traffic Management System/Car Ramp, PABX, Structured Cabling and Hotel Locks and Energy Saving Device)

Inspects and tests all system in accordance with local, county, state, and federal mandated standards at contractually prescribed frequencies.

Responds promptly and appropriately to service problems/issues at customer locations, to ensure functionality of customers alarm systems.

Assists customers in resolving alarm system complaints/questions by evaluating the issue and working with the customer and appropriate Protection Net Center personnel.

Run electrical wiring in the repair, or additions to the customers alarm system in attics, crawl spaces, etc., to include drilling, trenching, and aerial runs. Uses ladders and other tools as required.

Perform surveys and fill out “ROTSS" forms for both Sales and Customer Retention Rep.

Perform resign responsibilities when Customer Retention Rep. is unable to do so.

Communicate and order parts with local administrative assistant or operations coordinator, if applicable.

Assist and communicate with Service Dispatchers and US West on Stanley CSS related issues.

Required to service out of town accounts, requiring multiple night stays.

Complete miscellaneous tasks as assigned by supervisors.

Ability to remain positive, constructive, and productive under conditions of urgency, ambiguity, and uncertainty (e.g., shifting priorities, and crises).

Gathers relevant information to diagnose problems and identify causes.

Recognizes relationships among issues, problems, or other factors (e.g., the situation, customer, equipment involved).

Makes sound decisions; exercises good judgment (e.g., decisions are logical and lead to substantive, meaningful progress on issues or problems).

Provide a Consultation to the clients regarding their needs and Suggest the best equipment

Attend and support Sales department on site survey, technical support and training on system.

Enhanced Technology Builders, Inc., Philippines – Feb 2003 – Dec 2010

Manage sales, marketing, operations, and human resources initiatives with full P&L accountability. Grew sales by 250% in 7 years and leveraged exceptional technology skills to save money and time through automation. Oversee all Ongoing projects, department, and all sales accounts. At peak, manage staffs of up to 100 including controller, supervisors, sales professionals, and hourly and seasonal employees.

Marketing Manager

Negotiated low-cost supplier contracts in line with foreign-based growth targets; generated $3M in first-year cost savings through global sourcing initiatives, business case development, corporate consensus-building, and cross-functional / geographical team coordination and development.

Cut inventory by more than half and improved on-time delivery to nearly 100% by consolidating, centralizing, and standardizing the distribution and purchase order process.

Saved approximately $3M in trade working capital on a $20M deal through skillful supplier negotiations incorporating inventory reduction measures, extended payment plans, and favorable freight terms.

Significantly improved quality control efforts and minimized losses incurred from damaged merchandise by reengineering procedures for returns and improving product inventory management processes.

EXPERTISE: MOST OF THE PROJECT I HANDLE IS HIGH RISE BUILDING.

Business Development

Landed 900 new accounts in one year and significantly increased name recognition by developing the company's "first-ever" mass mailing campaign to retailers.

INTERNATIONAL FIRE & SECURITY WAREHOUSE, INC.

Sales and Technical Consultant ( Jan 2000 – Jan 2003 )

Led 3-member team of Global Commodity Managers responsible for $100M in purchases. Managed $350K budget with burden costs. Presented senior management with quarterly updates on global commodity trends, cost containment initiatives, and new product introductions.

Saved $20M in material costs through skillful negotiations and reverse auction; leveraged dual sourcing methods to convert savings to bottom-line profit.

Executed authorizing corporate-supplier knowledge sharing and joint reviews, leading to design and patenting of cutting-edge technology.

Optimized spend management and competitive position by fostering Team engagement in the development of interdepartmental relationships.

Material Planning Manager

Successful role as Acquisition Planning Manager. Led direct report team of 7. Material Planners and an Analyst in the flow of raw materials and global supply chain into company's North American plant.

Managed $400K budget including burden costs. Optimized inventory turnover to meet budgetary cash flow targets. Presented monthly progress reports to executive management team.

Captured $900K in inventory reduction cost savings and improved worker morale by restructuring operations and automating processes.

Established vital link between Material Planning and Sales departments to ensure timely shipping and accommodation of key account (e.g. Xerox, IBM) demands.

Coordinated with IT to reduce incidence of rush orders by more than 10% and improve time management planning by more than 25% through development of effective new production codes.

Education and Credentials

B.S. in Electronics and Communication Engineering, 1989

University of the East, Caloocan City – Philippines

High School Diploma, 1989

St. Joseph School, Olongapo City – Philippines

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